Everest Group

OCTOBER 19, 2023

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

Finance 162

Finance Accounting Outsourcing Advisory 162

Everest Group

DECEMBER 7, 2023

Nonetheless, AWS will need to work with service partners to strike a balance between being the primary cloud partner, which AWS wants, while maintaining the partner’s professed cloud agnosticism to ensure they both deliver client value. Service providers’ industry expertise is another critical engagement area.

Right-Sizing 173

Right-Sizing Collaborations Service Marketing 173

Everest Group

MAY 28, 2024

If you missed that event or would like to share it with colleagues, you can find the replay here. In this issue, you’ll learn more about a new report type called the Service Provider Compass – and as the name implies, it’s all about location, location, location. I hope that you’re off to a good start for 2024!

Retail 130

Retail Healthcare Right-Sizing Research 130

Everest Group

MAY 28, 2024

If you missed that event or would like to share it with colleagues, you can find the replay here. In this issue, you’ll learn more about a new report type called the Service Provider Compass – and as the name implies, it’s all about location, location, location. I hope that you’re off to a good start for 2024!

Retail 130

Retail Healthcare Right-Sizing Research 130

Everest Group

AUGUST 9, 2023

In this PEAK Matrix® report, we provide: Everest Group’s PEAK Matrix ® evaluation of 19 task mining technology providers and their categorization as Leaders, Major Contenders, and Aspirants An overview of process intelligence products A competitive landscape of the task mining technology provider market Key task mining technology trends Providers’ (..)

Managed Services 130

Managed Services Automation Analytics Research 130

Everest Group

OCTOBER 2, 2023

Further investments include analytics-driven tools for razor-sharp Healthcare Professional (HCP) profiling and targeting and the use of automation tools in areas such as Adverse Events (AE) intakes to rapidly evolve with the market needs.

Business Process Outsourcing 147

Business Process Outsourcing Manufacturing Healthcare Regulations 147

Everest Group

MAY 24, 2024

This includes conducting AI asset inventories, classifying AI systems based on risk levels, assigning responsibility for compliance, and establishing robust frameworks for AI risk management. Service providers will play a crucial role in supporting financial institutions in their compliance efforts.

Service 162

Service Risk Management Risk Management Cybersecurity 162

Everest Group

NOVEMBER 10, 2023

In this report, we deliver: Everest Group’s PEAK Matrix® evaluation of 24 process orchestration technology providers and their categorization as Leaders, Major Contenders, and Aspirants An overview of process orchestration products and different applications The competitive landscape of the process orchestration technology provider market Key process (..)

Payroll 162

Payroll Insurance Finance Outsourcing 162

Everest Group

OCTOBER 19, 2023

The report assesses the conversational AI technology providers landscape across various dimensions, including: The key trends shaping the global services landscape Risk watch The Locations PEAK Matrix®: it features an objective, data-driven, and comparative assessment of locations specific to a market segment (function and process); the key market (..)

Nearshoring 147

Nearshoring Marketing Offshoring Information Technology 147

Everest Group

JUNE 9, 2023

Learn More Events Key Issues for 2023: Rise Above Economic Uncertainty and Succeed Learn More Blog How a Robust CXM Outsourcing Strategy Can Help Enterprises Navigate the Economic Downturn Learn More What is the PEAK Matrix®?

Outsourcing 130

Outsourcing Government Marketing Research 130

Everest Group

OCTOBER 5, 2023

What Service Provider Executives Should Know Learn More What is the PEAK Matrix®?

Supply Chain Management 130

Supply Chain Management Streamline Operations Research Marketing 130

Everest Group

MAY 31, 2023

Learn More Events Key Issues for 2023: Rise Above Economic Uncertainty and Succeed Learn More Blog How a Robust CXM Outsourcing Strategy Can Help Enterprises Navigate the Economic Downturn Learn More What is the PEAK Matrix®?

Service 130

Service Flexibility Healthcare Outsourcing 130

Everest Group

JULY 27, 2023

This situation created an opportunity for providers of contingent talent and strategic solutions to address the talent gap by investing in various areas, including technology-driven solutions, managed services, learning and upskilling programs, and fostering DEI.

Engineering 130

Engineering Outsourcing Retail Banking 130

Everest Group

SEPTEMBER 27, 2024

Only providers with diversified portfolios, focusing on strategic solutions, managed services, and other strategic investments, were able to effectively navigate these challenges. Although the contingent talent and strategic solutions market fared better than the permanent staffing sector, the segments experienced an overall slowdown.

Impact Sourcing 130

Impact Sourcing Marketing Government Jobbing 130

Everest Group

MAY 8, 2023

Is a delivery network switch a non-event? Why mount a full-fledged change management initiative when moving bill paying from one location to another should be a non-event? It’s a worthwhile goal to aim for a non-event for stakeholders. How do you make it so? Ergo, the duck as an analogy. Be prepared, people.

Jobbing 130

Jobbing Flexibility Research Management 130

31 West

APRIL 17, 2023

Are you looking to offer cybersecurity services as an MSP? If yes, the Cybersecurity Management service by ConnectWise can be of help. The company offers quick launch services that can help you build or expand your cybersecurity practice. Here are some of the security services on offer.

Cybersecurity 130

Cybersecurity Event Management Out-Tasking Reduced Costs 130

Hyland

JULY 19, 2022

We’re building the CommunityLIVE event experience around the topics that support your digital evolution. Learn about opportunities to benefit from Hyland managed services . Quick links for CommunityLIVE: Register for CommunityLIVE. Agenda | Session Finder. CommunityLIVE is a full week of new ideas and professional growth.

Cybersecurity 145

Cybersecurity Automation Flexibility Service 145

Everest Group

OCTOBER 12, 2021

The COVID-19 pandemic has also forced many smaller enterprises to undertake modernization initiatives to remain resilient in the wake of another black swan event. Sixty percent of enterprises are integrating site reliability engineering (SRE) with application management.

Sourcing 130

Sourcing Management Service Engineering 130

31 West

SEPTEMBER 10, 2022

It’s your task to educate them about the technical details of your services. An effective MSP marketing strategy will convince the clients by presenting how your managed services can add value to their businesses. What can increase your brand visibility and keep you apart from other managed services providers?

Marketing 130

Marketing Sales Cybersecurity Engineering 130

Everest Group

FEBRUARY 23, 2023

Influencer marketing and social media marketing are proliferating – from thriving online blockchain NFT communities such as CryptoPunks to strong offline communities that are avenues for in-person events like fitness brand Gymshark. How can brands leverage communities for personalization?

Service 130

Service Co-Sourcing Marketing Out-Tasking 130

31 West

DECEMBER 8, 2022

The cloud services for IoT provided by AWS include; AWS IoT Core : This is a managed cloud service whose responsibility is to allow connected devices to interact with other devices as well as cloud applications securely. AWS IoT Device Defender : This is also a managed service that is used for securing IoT devices.

Analytics 130

Analytics Software Service Management 130

31 West

AUGUST 25, 2022

Some of the widely used managed IT support include cloud-based storage, remote monitoring , server maintenance, etc. It also supports and manages your network system, virtual machine , and cybersecurity efforts. Let’s read it out to know how managed IT service can benefit your business. Data Security.

Management 130

Management Service Cybersecurity Out-Tasking 130

Premier BPO

MAY 17, 2023

For example, we plan employee engagement activities that are similar to those planned by our clients, such as team away days at the beach, team lunches and dinners for special events, and celebrating anniversaries. Our goal is to offer services that are not only seamless with business processes but also with people.

BPO 130

BPO Co-Sourcing Software Right-Sizing 130

Everest Group

SEPTEMBER 29, 2021

Below are seven common trends we see that can impact the pricing of outsourcing services: Of course, it’s the economy : Without a doubt, the economy plays a major role in the movement of deal pricing, especially when Black Swan events such as COVID-19 can throw away all previous estimates on the futures of pricing rate cards.

Outsourcing 130

Outsourcing E-Commerce Service Advisory 130

CGS Inc

OCTOBER 14, 2021

Through education, industry news, live events and social influence, global buyers rely on TMC’s content-driven marketplaces to make purchase decisions and navigate markets. Our in-person and online events deliver unmatched visibility and sales prospects for all percipients.

Business Process Outsourcing 98

Business Process Outsourcing Call Center BPO Outsourcing 98

Everest Group

MAY 27, 2022

The RFP is seen as a very robust and traceable way to conduct a procurement event. To address some of these issues, procurement teams are using alternatives to the traditional RFP approach that can either stand alone or be used alongside a traditional RFP in outsourcing services. Agile sourcing recommendations.

Outsourcing 130

Outsourcing Sourcing Strategic Sourcing Flexibility 130

Amzur

SEPTEMBER 13, 2024

Held in Las Vegas, the event gathered thousands of NetSuite users, partners, and industry experts, all eager to explore the newest trends and advancements in cloud-based business management. In this article, we’ll dive into the key highlights from SuiteWorld 2024, focusing on the groundbreaking AI innovations introduced at the event.

Analytics 98

Analytics Advisory Automation Streamline Operations 98

Perficient Digital Transformation

SEPTEMBER 30, 2022

Using AWS, CloudWatch logs can be provisioned as a managed service without any additional purchases. They have deep integration with AWS services. CloudWatch Events. CloudWatch Events allows users to consume a near real-time stream of events as changes to their AWS environment take place.

Administrative 69

Administrative Service Sourcing Managed Services 69

31 West

MARCH 7, 2023

The problem management function identifies the underlying cause of the issues frequently raised by your clients. Customer Service Management Service automation maximizes agents’ efficiency by allowing your team to focus on the most important IT operations, instead of the repetitive tasks.

Software 130

Software Out-Tasking Automation Management 130

31 West

JUNE 29, 2023

Disaster recovery (DR) refers to organizations’ strategies and procedures to recover from unforeseen events that disrupt normal operations. These events may include natural disasters, hardware failures, or cyberattacks. In the past, disaster recovery often involved maintaining physical data backups at offsite locations.

Right-Sizing 130

Right-Sizing Flexibility Automation Efficiency 130

31 West

DECEMBER 1, 2022

It enables you to prioritize security events based on their severity. A robust IT operation management requires streamlined IT operations, no downtime, and better business service quality. ServiceNow SecOps is a security engine designed to help your IT help desk providers diagnose and respond to security incidents quickly.

Finance 130

Finance Risk Management Risk Management Software 130

Perficient Digital Transformation

JUNE 7, 2022

In a big data pipeline, the data is ingested into Azure cloud through Azure Data Factory in batches, or streamed near real-time using Apache Kafka, Event Hub or IoT Hub. The data lands in Azure Blob Storage or Azure Data Lake Storage. For analytics, Azure Databricks read data from different data sources and turn into insights using Spark.

Right-Sizing 138

Right-Sizing Analytics Engineering Out-Tasking 138

Perficient Digital Transformation

MAY 16, 2022

To register for this upcoming event please fill out our registration form here ! for more information on how Perficient can help you get the most out of Amazon Connect, including our implementation, managed services, bootcamp, and health check offering, please contact us here. Register Now! Learn More!

Design 69

Design Analytics Customer Support Managed Services 69

31 West

JULY 1, 2022

A Managed Service Provider (MSPs) uses RMM software to remotely monitor clients’ networks, endpoints, and devices. Naverisk is a cloud or On-premise RMM software that provides an all-in-one solution to Managed Service Providers. They use it to identify, report, and amend IT issues in the network.

Software 130

Software Automation Out-Tasking Right-Sizing 130

Perficient Digital Transformation

MAY 30, 2023

In this technical blog post, we will explore the limitations of Databricks regarding synchronous updates, introduce the pattern of “Simulating Synchronous Operations with Asynchronous Code,” and compare it with the widely adopted event-driven architecture. The events are then published to a message broker or event bus.

Service 59

Service Analytics Engineering Sourcing 59

Groove Technology

MAY 12, 2022

If you need an offshore development team, we will not only assist you in establishing one, but we will also use our own assets (full support with our office space, hardware and software, team building events, sick leaves, payroll, and taxes) so you can focus on business processes. We provide fully managed services.

Offshoring 130

Offshoring E-Commerce Out-Tasking Engineering 130

Everest Group

JUNE 28, 2023

Recent events such as the collapse of Silicon Valley Bank and UBS Bank’s acquisition of Credit Suisse show that those who fail to adapt will be left behind even quicker than they can Google “subprime mortgage crisis.” ” Facing various internal and external disruptions, BFSI enterprises struggle with difficult questions.

Banking 130

Banking Cybersecurity Insurance Analytics 130