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Instead of using internal employees, subcontractors handle critical corporate tasks. While many organizations have used externalserviceproviders in the past, such as freelancers or independent contractors, large-scale third-party firms that specialize in virtual teams are growing in popularity.
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Tech solutions outsourcing, at its core, is the practice of entrusting externalserviceproviders with specific tech-related tasks, projects, or services. Definition and Scope Tech Solutions Outsourcing is the process of delegating tech-related tasks, services, or projects to external agencies or freelancers.
Let’s dive deeper into what eCommerce customer service outsourcing entails and why it’s a smart move for your business. What is eCommerce Customer Service Outsourcing? eCommerce customer service outsourcing involves delegating customer support tasks to externalserviceproviders.
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