The Hackett Group

MARCH 14, 2023

Finance Looks to Technology to Mitigate Productivity and Efficiency Gaps MIAMI & LONDON, March 14, 2023 – Corporate finance leaders expect to remain focused on digital transformation in 2023 to address recession, inflation, geopolitical turmoil and talent shortages, according to the 2023 CFO Agenda research from The Hackett Group , Inc.

Finance 97

Finance Robotics Process Automation Advisory Research 97

Zinnov

OCTOBER 20, 2023

This is where the choice between Shared Services and Global Business Services (GBS) becomes critical. GBS vs. Shared Services: Which Business Model is Right for You? Each office independently manages HR, finance, and IT functions, resulting in duplicated efforts and inefficiencies.

Shared Services 52

Shared Services Global Business Services Service E-Commerce 52

AH Anderson Consulting

JUNE 30, 2016

For those who have not read my previous post, “Moving from Shared Services to Global Business Services,” let me provide a quick summary. Shared Services (SS) is an operating model that has been around for decades. HR, IT, Finance, etc.) HR, IT, Finance, etc.)

Global Business Services 52

Global Business Services Service Shared Services Government 52

AH Anderson Consulting

JUNE 22, 2016

Personally, and not trying to date myself, I came across this business model at a former employer around 2005. HR, IT, Finance, etc.) to be leveraged across an entire organization, resulting in lower costs with agreed-upon customer-service levels. Global Business Services (GBS). So, what is GBS? Definition.

Shared Services 52

Shared Services Global Business Services Service Government 52

Everest Group

AUGUST 2, 2024

But the title’s been swirling around in my head as I see global business services (GBS ) ponder the next steps in their careers. A track record of success in a function such as finance or a strong functional pedigree prior to a GBS career—think finance or IT—is accretive to the leader’s chances of mobility.

Jobbing 162

Jobbing Global Business Services Finance Sales 162

AH Anderson Consulting

AUGUST 7, 2016

Welcome to my third article in a series focused on insights, experience and practical advice on an operating model called Global Business Services (GBS). The GBS operating model is the latest step in the evolution of shared services (SS). HR, IT, Finance, etc.) It enables functional resources (i.e.,

Global Business Services 52

Global Business Services Government Service Shared Services 52

Everest Group

JANUARY 3, 2022

The Global Business Services (GBS) market has witnessed improvement in performance, enhancements in role, and growth across verticals and functions over the years. The following five types of CoEs help enterprises to drive stronger business performance.

Robotics Process Automation 130

Robotics Process Automation Global Business Services Automation Finance 130

The Hackett Group

FEBRUARY 13, 2024

Finance leaders will also need to do more with less operationally in 2024 because they expect to see a 5% increase in finance workloads and a slight decrease in staffing and operating budget, The Hackett Group ® found. Digital transformation remains a top five priority for finance in 2024, the research found. NASDAQ: HCKT).

Finance 59

Finance Robotics Process Automation Reduced Costs Research 59

Everest Group

FEBRUARY 21, 2022

With their growing maturity, Global Business Services (GBS) organizations in Banking and Financial Services (BFS) have taken on critical roles in the data value chain. For example, a leading US bank GBS hosts a Finance and Accounts (F&A) Data Management team that supports finance business users’ data needs.

Banking 130

Banking Analytics Finance Engineering 130

Everest Group

NOVEMBER 10, 2023

Only led finance shared services in one country? Likely, a role as a global business services leader is not in your gift in the next move. Don’t believe the old saw that smart people can do anything: All too often, colleagues apply for jobs for which they have limited qualifications.

Shared Services 147

Shared Services Jobbing Global Business Services Streamline Operations 147

The Hackett Group

NOVEMBER 9, 2021

Key Issues Study Launch – In September 2021, The Hackett Group launched its 2022 Key Issues campaigns covering six functional areas: Finance, Procurement, Supply Chain, Human Resources, Information Technology, and Global Business Services. Results from the studies will be released in January 2022.

Pharmaceuticals 97

Pharmaceuticals Global Business Services Information Technology Finance 97

Everest Group

AUGUST 9, 2023

The city has witnessed growth in both the quality and quantity of talent, fueled by its reputation as an educational hub that houses globally-recognized institutions such as ISB, IIIT, and BITS Pilani. This skilled talent pool has contributed to the growth of various industries, including IT, biotechnology, pharmaceuticals, and finance.

Pharmaceuticals 130

Pharmaceuticals Service Robotics Process Automation Government 130

The Hackett Group

MARCH 16, 2023

The Hackett Group’s 2023 Key Issues research is based on results gathered from more than 350 executives in finance, procurement, supply chain, human resources, information technology, and global business services at a global set of midsized and large enterprises. About The Hackett Group The Hackett Group, Inc.

Advisory 98

Advisory Research Analytics Human Resources 98

Zinnov

FEBRUARY 19, 2024

The Software Engineering Institute of the Carnegie Mellon University defines a COE as “A premier organization providing an exceptional product or service in an assigned sphere of expertise and within a specific field of technology, business, or government, consistent with the unique requirements and capabilities of the COE organization.”

Analytics 95

Analytics Out-Tasking Engineering Sales 95

The Hackett Group

JULY 13, 2021

They’re reimagining and systematically transforming how they work in finance, procurement, HR and IT.”. The core system in Bosch’s Global Business Services unit includes seamless integration of advanced automation, including machine learning, chatbot, AI, RPA, and more. Citi’s digitalization took place on many levels.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

The Hackett Group

MARCH 23, 2023

The Hackett Group’s 2023 Key Issues research series is based on results gathered from more than 350 executives in finance, procurement, supply chain, HR, information technology, and global business services at a global set of midsized and large enterprises. About The Hackett Group The Hackett Group, Inc.

Research 98

Research Advisory Human Resources Analytics 98

Chazey Partners

OCTOBER 6, 2020

Chuy brings more than 20 years of experience in Shared Services, IT Delivery and Nearshore service center operations. Most recently, Chuy was the Director of Global Business Services at Herbalife at which he led the launch of the RPA Program using UiPath software, including the set-up of the global Center of Expertise.)

Robotics Process Automation 52

Robotics Process Automation Facilities Management Global Management Consulting Advisory 52

Zinnov

OCTOBER 26, 2023

Setting up Global Capability Centers (GCCs): The Go-to De-risking Strategy for Businesses GCCs can handle a wide range of functions, including IT Services, Finance & Accounting, Human Resources, Research & Development, Customer Support, and more.

Global Business Services 52

Global Business Services Flexibility Finance Regulations 52

The Hackett Group

DECEMBER 7, 2023

The Hackett Group’s Ai XPLR is the tip of the spear and first of many new generative AI-related offerings that will be introduced by the company.

Advisory 64

Advisory Human Resources Research Global Business Services 64

The Hackett Group

FEBRUARY 16, 2024

The Hackett Group’s 2024 Key Issues research is based on results gathered from more than 375 executives in finance, procurement, supply chain, human resources, information technology, and global business services at a global set of midsized and large enterprises. About The Hackett Group The Hackett Group, Inc.

Advisory 59

Advisory Research Analytics Risk Management 59

The Hackett Group

AUGUST 10, 2021

Digital World-Class Research – The Hackett Group launched its 2021 Digital World-Class campaign, spotlighting the true performance potential in a technology-enabled operation and our new digital world-class benchmark results in Finance , Procurement , HR , and IT.

Research 52

Research Analytics Sales Finance 52

Zinnov

SEPTEMBER 5, 2022

In April 2021, Celonis partnered with IBM’s Global Business Services consulting arm to weave the Celonis Execution Management System (EMS) into its offering, adding the ability to analyze data thrown off by processes like Supply Chain Management, Finance, or Procurement to identify weaknesses and recommend fixes.

Automation 59

Automation Banking Supply Chain Management Right-Sizing 59

Zinnov

SEPTEMBER 5, 2022

In April 2021, Celonis partnered with IBM’s Global Business Services consulting arm to weave the Celonis Execution Management System (EMS) into its offering, adding the ability to analyze data thrown off by processes like Supply Chain Management, Finance, or Procurement to identify weaknesses and recommend fixes.

Automation 52

Automation Banking Supply Chain Management Right-Sizing 52

The Hackett Group

FEBRUARY 29, 2024

More HR work will also be apportioned to fully automated and self-service systems’ functionality, and HR executives expect global business services (GBS)/HR shared services units to handle 3.5% more work, while centers of excellence, corporate HR and business unit HR will see over 2% increases in overall workload.

Advisory 59

Advisory Human Resources Research Efficiency 59

The Hackett Group

OCTOBER 22, 2024

Digital World Class ® Finance Organizations Operate With 47% Lower Process Costs and 50% Fewer Full-Time Staff Compared to Peers MIAMI, FL – October 22, 2024 – Generative artificial intelligence (Gen AI) is reshaping the finance landscape, disrupting traditional operations and pushing the boundaries of what’s possible.

Finance 59

Finance Advisory Marketing Reduced Costs 59

Everest Group

JANUARY 17, 2025

years or more, M&A activity wreaks special havoc on the global business services model, its leaders, and its people. Finance and others are functions that are policy- or rules-driven, fairly cut-and-dried that face the challenges or scale or streamlining in merger and acquisition activity. Why is that?

Global Business Services 130

Global Business Services Banking Right-Sizing Design 130

Everest Group

NOVEMBER 27, 2024

years or more, M&A activity wreaks special havoc on the global business services model, its leaders, and its people. Finance and others are functions that are policy- or rules-driven, fairly cut-and-dried that face the challenges or scale or streamlining in merger and acquisition activity. Why is that?

Global Business Services 130

Global Business Services Banking Right-Sizing Design 130

Everest Group

DECEMBER 3, 2024

CIOs, CTOs, CDOs IT executives, IT strategy leaders BPO department leaders GBS leaders managing IT and BPO outsourcing contracts Pricing leaders Solutioning leaders Pre-sales leaders Large pursuits leaders Finance Leaders Rahul Gehani Partner Akshay Mathur Vice President Abhishek Sharma Managing Partner Kunal Verma Vice President Register for the Webinar (..)

Outsourcing 130

Outsourcing BPO Service Services Contracting 130