Everest Group

MARCH 23, 2022

2021 was a milestone year for Global Business Services (GBS) with most enterprises reporting the model exceeded expectations for global business services solutions and delivery. GBS leaders will need to rethink how best to control operating costs. We expect an average wage increase of 8.1%

Global Business Services 130

Global Business Services Service Impact Sourcing Sourcing 130

Zinnov

OCTOBER 20, 2023

This is where the choice between Shared Services and Global Business Services (GBS) becomes critical. GBS vs. Shared Services: Which Business Model is Right for You? Each office independently manages HR, finance, and IT functions, resulting in duplicated efforts and inefficiencies.

Shared Services 52

Shared Services Global Business Services Service E-Commerce 52

The Hackett Group

JULY 13, 2021

Many are taking a hyper-automation approach to end-to-end operational processes, with a strong emphasis on process optimization and driving quantifiable improvements for customers and other stakeholders. They’re reimagining and systematically transforming how they work in finance, procurement, HR and IT.”.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

The Hackett Group

OCTOBER 22, 2024

Digital World Class ® Finance Organizations Operate With 47% Lower Process Costs and 50% Fewer Full-Time Staff Compared to Peers MIAMI, FL – October 22, 2024 – Generative artificial intelligence (Gen AI) is reshaping the finance landscape, disrupting traditional operations and pushing the boundaries of what’s possible.

Finance 59

Finance Advisory Marketing Reduced Costs 59