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Top 5 Back-Office Functions That Should Be Automated

Automation Anywhere

The back office provides vital support and administration to the business and can help create service differentiation with business functions such as IT, HR, and finance. Overcoming barriers to transformation A survey found that 60% of customer dissatisfaction sources originated in the back office.

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Leveraging Strategic Partnerships to Unlock the Potential of Gen AI in Customer Experience Management | Blog

Everest Group

Reach out to us for more information or to further discuss this topic. These tools enhance productivity, reduce response times, and enable agents to focus on more complex and value-added tasks. Don’t miss our LinkedIn Live, How Will Next-gen Technologies Be Financed in CXM Delivery?

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Five open-source AI tools to know

IBM Services

Open-source artificial intelligence (AI) refers to AI technologies where the source code is freely available for anyone to use, modify and distribute. Open-source AI projects and libraries, freely available on platforms like GitHub, fuel digital innovation in industries like healthcare, finance and education.

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Introducing the technology behind watsonx.ai, IBM’s AI and data platform for enterprise

IBM Services

Data must be laboriously collected, curated, and labeled with task-specific annotations to train AI models. Building a model requires specialized, hard-to-find skills — and each new task requires repeating the process. Data curation is a task that’s never truly finished.

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Why Finance Leaders Should Care About Procurement and Finance Alignment

Planergy Software

Why Finance Leaders Should Care About Procurement and Finance Alignment. Why Finance Leaders Need to Care About Procurement In most companies, finance and procurement have operated separately, with the two departments working in tandem only when necessary. Operations or Finance? Download Free Copy. Written by.

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Robotic Process Automation in Finance

Planergy Software

Robotic Process Automation in Finance. Whether in response to an industry shift, market hiccups, or a single competitive threat, finance leaders and professionals are stepping back to reevaluate their accounting and finance systems, operations, and business processes. Download Free Copy. Written by. Lyle Del Vecchio.

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Automate The Office of Finance with Corporate Performance Management

Perficient Digital Transformation

No single source of truth in data. These platforms pull in more than just raw budget data, but they also help create forecast and acquisition modeling and financial and operational analytics where data is coming from different sources, including ERPs and Data warehouses. Disparate tools ​, such as Excel and other reporting tools.

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