Everest Group

NOVEMBER 10, 2023

I’ve never seen such a mismatch of supply and demand in the shared services space. While new enterprises are adopting the model at what seems to be an unprecedented pace post-COVID, at the same time, there are a surprising number of experienced shared services professionals out on the street. How were they orchestrated?

Shared Services 147

Shared Services Jobbing Global Business Services Streamline Operations 147

Zinnov

OCTOBER 20, 2023

” – Peter Drucker In the 1980s, Shared Service Centers (SSCs) and third-party Independent Software Vendors (ISVs) significantly changed how American organizations managed essential functions by providing access to global talent. This evolving landscape prompts a re-evaluation of how services can be optimally delivered.

Shared Services 52

Shared Services Global Business Services Service E-Commerce 52

Everest Group

AUGUST 1, 2023

IST As we continue to experience economic uncertainty, CFOs and the finance function in particular face a multitude of challenges, including pricing and cost pressures, shifting customer demand, threats to existing business models, and the ongoing shortage of key talent. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. Who should attend?

Finance 130

Finance Accounting BPO Shared Services 130

AH Anderson Consulting

JUNE 22, 2016

The concept of corporate Shared Services (SS) has been around a long time, with the private sector credited with starting this concept in the late 1980’s, and the public sector about a decade later. HR, IT, Finance, etc.) HR, IT, Finance, etc.) Global Business Services (GBS). So, what is GBS? Definition.

Shared Services 52

Shared Services Global Business Services Service Government 52

Intugo

APRIL 25, 2023

What is a Shared Service Center in Mexico and how can it reduce operating costs? Establishing a shared service center in Mexico through Intugo can also be a solution for mid-sized companies. Shared service centers utilize standardized processes. Among them are: Greater operational control.

Shared Services 40

Shared Services Service Labor Costs Human Resources 40

NoonDalton

FEBRUARY 13, 2023

Business process outsourcing, or BPO, is a crucial subject for Global Business Services (GBS), but sadly, it runs the risk of being underappreciated. BPO service providers have risen up the value chain and into many different functions in the previous ten years, including finance, supply chain, HR, and IT.

Global Business Services 94

Global Business Services Outsourcing Robotics Process Automation BPO 94

Zinnov

AUGUST 28, 2023

The concept of Shared Services Companies (SSC) is not new; however, the rise in domain expertise combined with modern technologies have helped them evolve from mere transactional offices into strategic value centers. Setting up a Finance Center of Excellence (COE) might just be the solution to these burgeoning realities.

Global Business Services 52

Global Business Services Finance Service Pharmaceuticals 52

Accenture Insurance

NOVEMBER 20, 2014

In this blog series, I’ll examine how these challenges are creating an increasing need for insurers to access specialized finance skills and talent on a scalable, near-real-time basis. Enabling Agile Insurance Finance and Risk through Shared Services Part 1: The Pressure is on for Insurance CFOs.

Insurance 40

Insurance Shared Services Finance Reduced Costs 40

Auxis

OCTOBER 14, 2022

Despite how small Costa Rica is from a population perspective (~5.2M

Shared Services 52

Shared Services Outsourcing Service Finance 52

Auxis

OCTOBER 14, 2022

Despite how small Costa Rica is from a population perspective (~5.2M

Shared Services 52

Shared Services Outsourcing Service Finance 52

Everest Group

AUGUST 9, 2023

With its high-quality talent, state-of-the-art infrastructure for delivering advanced technological services, and strong government support, Hyderabad has ascended as a top global services destination. But does Hyderabad have what it takes to surpass Bangalore as the foremost global services destination in the future?

Pharmaceuticals 130

Pharmaceuticals Service Robotics Process Automation Government 130

Planergy Software

MARCH 24, 2025

You can maximize grants by focusing on financing specific projects, like STEM programs, teacher training, or energy-efficient building upgrades. Shared Services Across Schools MATs can save costsand even generate incomethrough shared services. Accounts Payable (AP) automation is one of the best ways to do this.

Finance 52

Finance Shared Services Collaborations Automation 52

Everest Group

MARCH 23, 2022

2021 was a milestone year for Global Business Services (GBS) with most enterprises reporting the model exceeded expectations for global business services solutions and delivery. GBS provided the needed strength and agility to seamlessly supply value without disruption from the pandemic. We expect an average wage increase of 8.1%

Global Business Services 130

Global Business Services Service Impact Sourcing Sourcing 130

Automation Anywhere

MAY 6, 2022

The back office provides vital support and administration to the business and can help create service differentiation with business functions such as IT, HR, and finance. In many cases, employees must manually key in data from incoming purchase orders and then from one system into another.

Automation 144

Automation Out-Tasking Human Resources Finance 144

Everest Group

AUGUST 2, 2024

But the title’s been swirling around in my head as I see global business services (GBS ) ponder the next steps in their careers. We can argue all we want that GBS is an operational role, but for many, connecting the dots between operating a service and a business is difficult. Demonstrates poor political nous.

Jobbing 162

Jobbing Global Business Services Finance Sales 162

Intugo

NOVEMBER 27, 2024

Markedly, international markets are highly demanding environments that seek greater operational efficiencies than most types of business structures, which is one of the reasons Global Delivery Centers (GDCs) are becoming an increasingly attractive option for companies looking to optimize their service delivery.

Reduced Overhead 40

Reduced Overhead Nearshoring Efficiency Labor Costs 40

Everest Group

JANUARY 3, 2022

The Global Business Services (GBS) market has witnessed improvement in performance, enhancements in role, and growth across verticals and functions over the years. Talent CoE: The talent CoE develops the strategic services, capabilities, and best practices for staffing, e-learning, and employee onboarding.

Robotics Process Automation 130

Robotics Process Automation Global Business Services Automation Finance 130

Zinnov

MARCH 22, 2023

(..)

Shared Services 40

Shared Services Finance Service 40

Auxis

NOVEMBER 12, 2021

With the pandemic adding new urgency for CFOs to build Modern Finance Departments and accelerate digital transformation, the global finance outsourcing market is projected to grow more than 40% by 2027, surpassing $50 billion, according to ReportLinker.

Accounting 98

Accounting Outsourcing Finance Reduced Costs 98

Auxis

SEPTEMBER 15, 2021

Finance outsourcing is exploding in the wake of the pandemic – and Accounts Payable (AP) is often the first function CFOs shift to a trusted BPO partner. But with so many possible paths, many finance leaders struggle to understand how to successfully migrate the AP function.

Accounting 97

Accounting Outsourcing Finance BPO 97

AH Anderson Consulting

JUNE 30, 2016

For those who have not read my previous post, “Moving from Shared Services to Global Business Services,” let me provide a quick summary. Shared Services (SS) is an operating model that has been around for decades. HR, IT, Finance, etc.) It enables function-specific resources (i.e., Improvement Areas.

Global Business Services 52

Global Business Services Service Shared Services Government 52

Automation Anywhere

MAY 26, 2022

Efforts to integrate departments such as finance, HR, supply chain, procurement, and marketing with various technology solutions have seen varying levels of success with ample opportunity for improvement.

Robotics Process Automation 78

Robotics Process Automation Finance Automation Shared Services 78

The Hackett Group

JULY 13, 2021

They’re reimagining and systematically transforming how they work in finance, procurement, HR and IT.”. The core system in Bosch’s Global Business Services unit includes seamless integration of advanced automation, including machine learning, chatbot, AI, RPA, and more. These companies are looking to do more than simply reengineer.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

AH Anderson Consulting

AUGUST 7, 2016

Welcome to my third article in a series focused on insights, experience and practical advice on an operating model called Global Business Services (GBS). The GBS operating model is the latest step in the evolution of shared services (SS). HR, IT, Finance, etc.) It enables functional resources (i.e.,

Global Business Services 52

Global Business Services Government Service Shared Services 52

Magellan Solutions

JUNE 22, 2021

BPO call center vs. shared services call center. There has long been an argument between Shared Services and Business Process Outsourcing (BPO). . The services that BPO and shared services providers use are generally to remove manual, operational, and often repetitive tasks from your everyday work.

Call Center 52

Call Center BPO Shared Services Right-Sizing 52

Magellan Solutions

MAY 3, 2016

The IBPAP delegation consisted of 11 Philippine BPO companies: Magellan Solutions, Acquire BPO, First Maritime Shared Services, Personiv, Pointwest Technologies Corp., The IBPAP delegation consisted of 11 Philippine BPO companies: Magellan Solutions, Acquire BPO, First Maritime Shared Services, Personiv, Pointwest Technologies Corp.,

BPO 63

BPO Outsourcing Finance Healthcare 63

IBM Services

APRIL 20, 2023

Let’s consider a few examples: At a materials engineering corporation An American materials engineering corporation, a global leader in the semiconductor industry, has been driving finance transformation through automation in partnership with IBM so the business can grow, even with a fixed finance headcount.

Automation 69

Automation Co-Sourcing Finance Right-Sizing 69

AS White Global

OCTOBER 16, 2022

Freelancing involves contracting the services of professionals outside of your company for particular projects. This could affect the timely delivery of their services which can impact your project’s timeline. Another common service is to engage with a local digital marketing agency, rather than have an in-house marketing team.

Offshoring 98

Offshoring Outsourcing Regulations Efficiency 98

Automation Anywhere

JANUARY 5, 2021

The company completed a new, RPA-enhanced shared services center by 2020 that added 50% capacity in Tricor’s payroll services and 30% improvement to employee productivity. The company saw a reduction in internal finance costs, topline and bottom-line growth, and greater liquidity while saving more than 10,000 hours.

Robotics Process Automation 98

Robotics Process Automation Diagnostic Services Banking Pharmaceuticals 98

Zinnov

SEPTEMBER 18, 2024

This strategic move is set to bring key Finance processes like Source-to-Pay, Financial Planning and Analysis, Invoice-to-Cash, and Record-to-Report in-house to India. By doing so, Adidas aims to streamline its Supply Chain Management and Finance functions, complementing its operations in the US market. 1 Retail GCC Destination?

Retail 52

Retail Supply Chain Management E-Commerce Inventory Management 52

Chazey Partners

DECEMBER 2, 2020

[Colombia – December 2020] – Chazey Partners, a leading management consulting firm specializing in Shared Services , Business Transformation and Robotic Process Automation (RPA) , congratulates its new-hire, Melissa Acosta, on her first six successful months with the company. Melissa joined the team during the pandemic lockdown.

Robotics Process Automation 52

Robotics Process Automation Facilities Management Global Management Consulting Advisory 52

Chazey Partners

OCTOBER 6, 2020

CALIFORNIA– October 2020 – Chazey Partners, a leading management consulting firm specializing in Shared Services , Business Transformation and Robotic Process Automation (RPA) , has been expanding its RPA team globally to meet the increasing demand of the RPA implementation projects.

Robotics Process Automation 52

Robotics Process Automation Facilities Management Global Management Consulting Advisory 52

Perficient Digital Transformation

APRIL 6, 2022

We also offer a post-implementation managed services offering. Most people associate those terms with the latest in artificial intelligence, or robotics…but finance? Perficient owns and operates an education center in Houston and delivers and resells Oracle EPM training in partnership with Keyteach. Data science? Machine learning?

Supply Chain Management 69

Supply Chain Management Analytics Healthcare Research 69

ScaleHub

JUNE 15, 2022

Its finance industry is centered around Tokyo, the world’s largest city measured by GDP and home to ScaleHub’s operations in Japan. ScaleHub will continue to focus on the globally defined target markets of BPOs and shared service centers for the financial services industry.

BPO 52

BPO Finance Shared Services Regulations 52

Magellan Solutions

NOVEMBER 7, 2023

By delegating non-core business functions to third-party service providers, they can free up their internal resources to focus on revenue-generating activities. With this, it’s essential to prioritize customer service as soon as possible. This setup works well for Microsoft, a leading vendor of computer systems and cloud services.

Call Center 52

Call Center Outsourcing Pharmaceuticals Out-Tasking 52

Planergy Software

OCTOBER 13, 2023

As stated in the Academies Trust Handbook by the ESFA, the only exception is Private Finance Initiative (PFI) funding. Top Slice GAG Top slicing is a practice where the Trust Central Management retains a portion of each school’s GAG funding for central services. What is GAG pooling?

Finance 52

Finance Government Redistribution Flexibility 52

SourceFit

DECEMBER 18, 2014

The Amsterdam-based financial services group aims to double its current staff in the country by the end of 2016, according to ING Global Services and Operations Inc (GSO) president and chief executive officer Nigel Smith. The ING exec added that ING Bank has been in the country for almost a quarter of a century now.

Banking 40

Banking Finance Shared Services Accounting 40