Magellan Solutions

APRIL 19, 2023

8 Secrets to Improving Customer Service in the Insurance Industry with Outsourcing If customers do not get satisfactory service, they easily switch to other competitors. In order to keep up with the changing needs, improving customer service in insurance is one of the top priorities of businesses.

Insurance 98

Insurance Customer Service Outsourcing Service 98

Groove Technology

NOVEMBER 1, 2024

Let’s analyze in depth the benefits and challenges of outsourcing, and introduce Groove Technology as a professional service provider in this field. Health Insurance Companies : For processing claims and managing patient records, high-quality healthcare software development services are essential.

Healthcare 130

Healthcare Software Outsourcing Regulations 130

Magellan Solutions

APRIL 28, 2023

Top 7 Benefits of Outsourcing Administrative Functions for Insurance Companies Insurance companies encounter a variety of challenges nowadays. Outsourcing administrative functions for insurance companies has been a proven strategy to consider. With the rising inflation, insurance companies are looking for ways to reduce costs.

Administrative 98

Administrative Insurance Outsourcing Data Entry 98

Everest Group

NOVEMBER 28, 2023

The Managing General Agent (MGA) sector is a bright spot in a turbulent insurance market. Technology investments and strategic partnerships will be key to redefining risk and driving innovation for these specialized insurance agents/brokers. The data provides a compelling sense that MGAs have a bright future ahead.

Insurance 147

Insurance Service Co-Sourcing Analytics 147

Everest Group

MARCH 18, 2024

Marketing Services Advances in technology such as generative AI and Web3, coupled with changing consumer preferences and dynamic macroeconomic conditions, have transformed the marketing landscape. Despite the influx of new entrants in the marketing ecosystem, CX remains the central focus for all stakeholders.

Marketing 147

Marketing Service Insurance Finance 147

Everest Group

MAY 22, 2024

The latest Forces & Foresight research by Everest Group highlights the beginning of a turnaround in the services industry’s growth. How a service provider aligns with the right set of forces will become key to competitive success. While the differential still exists, we are seeing more confidence in service providers.

Service 173

Service Banking Right-Sizing Research 173

Hyland

OCTOBER 17, 2022

In less than five years, insurers have gone from highly skeptical to fully embracing cloud-first strategies. A cloud computing platform allows insurance companies, with the help of software vendors, to create and host applications in the cloud without being concerned about the infrastructure the application will run on. Integration.

Insurance 98

Insurance Advisory Research Out-Tasking 98

IBM Services

DECEMBER 1, 2023

Insurers struggle to manage profitability while trying to grow their businesses and retain clients. Large, well-established insurance companies have a reputation of being very conservative in their decision making, and they have been slow to adopt new technologies.

Insurance 103

Insurance Automation Regulations Reduced Costs 103

Everest Group

OCTOBER 26, 2022

Top Finance and Accounting Outsourcing Services The global multi-process Finance and Accounting Outsourcing (FAO) market has continued to grow at a steady rate of approximately 10% in 2022. Market Insights™ F&A Operations Transformation – an Illustrative Example for an Insurance Company. Our Thinking. Learn More.

Finance 130

Finance Accounting Outsourcing Service 130

Everest Group

MARCH 13, 2024

With more than 70 million individuals in the US engaged part or full-time in the gig economy, the notable lack of workplace benefits and life insurance coverage for these flex workers has sparked widespread debate. Options may include health insurance, retirement plans, disability coverage, and more.

Insurance 147

Insurance Administrative Flexibility Reduced Costs 147

Everest Group

JANUARY 2, 2024

Lending IT Services The lending industry is currently undergoing a significant transformation, propelled by the increasing demand for technological integration to enhance operational efficiency, user experience, and cost-effectiveness.

Service 147

Service Finance Banking Flexibility 147

Perficient Digital Transformation

MARCH 6, 2025

In today’s fast-paced world, customers expect quick and efficient service, especially when it comes to their healthcare needs. Pharmacies can enhance their customer service by adopting Universal Design principles and incorporating live chat and FAQs into their services.

Customer Service 52

Customer Service Design Service Healthcare 52

Perficient Digital Transformation

OCTOBER 25, 2024

We believe our inclusion in Forrester’s Application Modernization and Multicloud Managed Services Landscape, Q4 2024 reflects our commitment to evolving enterprise applications and managing multicloud environments to enhance customer experiences and drive growth in a complex digital world.

Managed Services 64

Managed Services Management Service Reduced Costs 64

Perficient Digital Transformation

NOVEMBER 9, 2021

Non-product commerce includes industries such as insurance, travel, lodging, and events. Based upon the response to these questions, a customer is presented with a set of options or services. In our example above, I know I need car insurance, but I don’t know the first thing about liability or how to pick various coverages.

Insurance 116

Insurance Flexibility Service 116

Everest Group

OCTOBER 1, 2022

Low code/no code development holds promise for banking, financial services, and insurance (BFSI) firms to gain agility and cost-effectively build innovative technology solutions – without needing professional developers who are in short supply. Learn about the market potential and provider landscape in this blog.

Insurance 147

Insurance Banking Reduced Costs Collaborations 147

Everest Group

AUGUST 28, 2024

Large payers and providers Large healthcare organizations typically have significant budgets and complex needs, necessitating flexible and comprehensive pricing models. What we have noted below is drawn from a slew of interactions with buyers of technology at different healthcare organizations and CEOs of startups who are working with them.

Healthcare 147

Healthcare Insurance Flexibility Administrative 147

Perficient Digital Transformation

OCTOBER 7, 2022

The Insurance Information Institute, an industry-funded research group, estimates that Ian has caused at least $30 billion in damage. Now that the storm has passed, residents are scrambling to assess damages to their homes and businesses and, if insured, begin the claims processes with their insurers. Community outreach.

Insurance 64

Insurance Banking Flexibility Research 64

Everest Group

APRIL 3, 2024

Gen AI has recently gained considerable attention in the banking, financial services, and insurance (BFSI) industry. Integration and service Not all models run independently and often require integration with existing systems. Non-compliance with these regulations may lead to fines and legal consequences.

Regulations 173

Regulations Out-Tasking Insurance Cybersecurity 173

31 West

AUGUST 29, 2022

We are here with a solution you can never turn a blind eye to, that manna is nothing but the Managed Service Providers. We have clustered up the top ten benefits (though it was intensely hard to ignore the rest of the million benefits) of a managed service provider , give it a quick read to build your business’s foundation unshakable.

Managed Services 130

Managed Services Management Service Cybersecurity 130

Everest Group

AUGUST 30, 2022

Everest Group’s Top GBS Employers across India, Poland, and the Philippines report illustrates the top global business services companies selected for best work environment and job satisfaction rating by employees. The top global business services companies selected across India, The Philippines, and Poland.

Global Business Services 130

Global Business Services Service Research Advisory 130

AS White Global

AUGUST 10, 2022

In recent years, insurers have relied on outsourcing insurance services to give them a significant edge in this highly competitive industry. Insurance companies have had to adapt to changes in regulations and to their customers’ evolving needs in response to the pandemic situation.

Offshoring 52

Offshoring Insurance Service Data Entry 52

Magellan Solutions

DECEMBER 3, 2021

For SMEs, it’s easy to focus on the benefits of outsourcing insurance BPO services. Outsource your insurance BPO services ! The advancement and integration of technology platforms have changed you can interact and fulfill service obligations. . Insurance BPO services to outsource. Insurance advisor .

Insurance 52

Insurance BPO Outsourcing Service 52

Everest Group

JUNE 20, 2024

Banks across various markets are recognizing the need for modernization and are actively partnering with service providers to upgrade their core systems. Implications and opportunities for service providers The core banking transformation journey presents a significant opportunity for SPs.

Banking 162

Banking Collaborations Sourcing Insurance 162

NoonDalton

OCTOBER 2, 2024

As companies face shifting market demands and workforce challenges, flexible staffing has emerged as a powerful solution. From healthcare to logistics, businesses across multiple sectors are increasingly leveraging flexible staffing models to stay competitive, agile, and efficient. But what makes flexible staffing so transformative?

Flexibility 52

Flexibility Retail Manufacturing Healthcare 52

AS White Global

AUGUST 10, 2022

In recent years, insurers have relied on outsourcing insurance services to give them a significant edge in this highly competitive industry. Insurance companies have had to adapt to changes in regulations and to their customers’ evolving needs in response to the pandemic situation.

Offshoring 52

Offshoring Insurance Service Data Entry 52

Everest Group

OCTOBER 26, 2022

Top Finance and Accounting Outsourcing Services The global multi-process Finance and Accounting Outsourcing (FAO) market has continued to grow at a steady rate of approximately 10% in 2022. Market Insights™ F&A Operations Transformation – an Illustrative Example for an Insurance Company. Our Thinking. Learn More.

Finance 130

Finance Accounting Outsourcing Insurance 130

Everest Group

DECEMBER 12, 2024

The PEAK Matrix provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants. LEARN MORE ABOUT Top Service Providers

Insurance 130

Insurance Marketing Automation Flexibility 130

Everest Group

MARCH 13, 2024

Though a recent Everest Group survey revealed the pressing need for mainframe modernization, the technology is far from dead in the banking, financial services, and insurance (BFSI) industry. There is one certainty: the need for a strong IBM, service provider, and hyperscaler value proposition will continue to grow for BFSI clients.

Banking 162

Banking Out-Tasking Insurance Efficiency 162

Magellan Solutions

JUNE 22, 2021

Innovating your insurance accounting outsourcing through digitalization is one way to adapt with the ever changing situation of the industry. Insurance accounting outsourcing has been a big help for any small businesses. Developers create an app so that clients can check their insurance application. Faster Claims.

Insurance 52

Insurance Accounting Outsourcing BPO 52

Everest Group

MARCH 29, 2023

Digital commerce platform providers are offering more flexibility and agility to enterprises and supporting key business models on a single platform. LEARN MORE ABOUT Top Service Providers This is driven by the shift toward a more composable and modular architecture based on the MACH principles.

E-Commerce 130

E-Commerce Right-Sizing Insurance Finance 130

Everest Group

NOVEMBER 18, 2022

The report provides an introduction to EXM platforms and a market overview, including buyer adoption trends, key investment themes, the service provider landscape and the outlook for 2023. The Banking, Financial Services and Insurance (BFSI) industry has the highest market share of adoption (16%), followed by the hi-tech industry (15%).

Management 130

Management Right-Sizing Human Resources Research 130

AS White Global

SEPTEMBER 15, 2022

When Luke Eagle started his own company in 2017, he saw an opportunity to grow his “ one-man band ” operations into an insurance brokerage firm that provided a holistic approach in fulfilling various insurance needs. This also included data security concerns and financial service requirements. Customer Service Support.

Offshoring 52

Offshoring Insurance Outsourcing Service 52

Amzur

AUGUST 5, 2021

Insurtech, a word that refers to technology designed to improve efficiency within the insurance industry, has been accelerating for years. Now, most modern insurance companies agree that improving their technology is a key component of their future success, but that doesn’t mean reaching that future will be simple or easy. .

Insurance 96

Insurance Robotics Process Automation Human Resources Call Center 96

Perficient Digital Transformation

JULY 19, 2023

One such industry that will be forced to utilize AI solutions to gain a competitive advantage is the regional insurance carrier industry. By harnessing the power of AI, regional insurance carriers can streamline their operations, enhance customer experience, and make more informed decisions.

Insurance 52

Insurance Automation Streamline Operations Reduced Costs 52

Perficient Digital Transformation

SEPTEMBER 27, 2021

Which health insurers are providing the best customer experience (CX), and how are they improving the quality of their experiences? Forrester set out to answer this very question in The US Health Insurers Customer Experience Index, 2021. The solution increased click-thru rates by 7%.

Healthcare 119

Healthcare Insurance Analytics Automation 119

IBM Services

DECEMBER 4, 2023

This approach can accelerate speed-to-market by providing enhanced capabilities for developing innovative products and services, facilitating business growth and improving the overall customer experience in their interactions with the company.

Insurance 56

Insurance Cybersecurity Risk Management Risk Management 56

Magellan Solutions

JULY 17, 2021

Let’s check some insurers’ responsibility and why it is practical to just outsource claims processing. Outsource claims processing has become a reliable solution for insurance companies wanting to optimize their operation. . There are a lot of factors why many insurers tend to rely on a third-party service provider. .

Insurance 52

Insurance Outsourcing Call Center BPO 52