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Hackett Research: One-Size-Fits-All Hybrid Work Policies More Likely to Hurt Employee Performance, Engagement, Retention

The Hackett Group

MIAMI & LONDON, April 25, 2023 – One-size-fits-allhybrid work policies are more likely than other options to have a negative impact on employee engagement, retention and the amount of work done each day, according to new hybrid work research from The Hackett Group , Inc. NASDAQ: HCKT).

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Busting myths and revealing truths about the BPO Industry 

Redial

BPO jobs are low-skilled Contrary to popular belief, BPO roles often require specialized skills like technical support, financial analysis, and even legal expertise. While cost-effectiveness is a factor, BPO also focuses on efficiency, quality, and service innovation. These positions demand continuous training and upskilling.

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Myths and Truths About the BPO Industry 

Redial

BPO jobs are low-skilled Contrary to popular belief, BPO roles often require specialized skills like technical support, financial analysis, and even legal expertise. While cost-effectiveness is a factor, BPO also focuses on efficiency, quality, and service innovation. These positions demand continuous training and upskilling.

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The 2022 Key Issues Study – It’s Not a Talent War, It’s a New Reality | Blog

Everest Group

Today, the challenge to find talent has become widespread across industries and departments and has spiraled into rising attrition rates, higher internal salary demands from employees, and increasing outsourcing rates across a range of job skill sets. million more job openings than people actively looking for work. In the US, 4.3

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Training The Workforce: AI For Call Center Agent Development

31 West

You can educate yourself at your pace with a flexible schedule and do it from homethere is no need to enter college and university; all knowledge is available online. Consistent, purpose-built training is what will motivate people to give their all on the job. Obviously not, because workers are the lifeblood of any decent call center.

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Discover the Strategies Top GBS Organizations Use to Create Superior Employer Brand Perception | Blog

Everest Group

Gain insights from our research on best practices by leading Global Business Services (GBS) organizations who have created a superior employer brand perception in this blog. For employees and job seekers, perception is reality. How current and potential employees view the organization’s brand is critical to business success.

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Revolutionizing Risk: Exploring Actuarial Outsourcing in Insurance | Blog

Everest Group

The rising demand for attractive job opportunities in related fields like data science compounds this increasing demand. Stay updated by accessing Everest Group’s latest research on Insurance Business Processes. According to the Bureau of Labor Statistics, the demand for actuaries is expected to increase by 21% between 2021 and 2031.

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