NoonDalton

FEBRUARY 13, 2023

Business process outsourcing, or BPO, is a crucial subject for Global Business Services (GBS), but sadly, it runs the risk of being underappreciated.

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Everest Group

JANUARY 27, 2023

EVENT Finance Shared Services to Global Business Services: A Journey Worth Taking? Roundtable Wednesday, March 1, 2023 The ACCA (Association of Chartered Certified Accountants) report released in September 2022, Finance Shared Services to Global Business Services: A Journey Worth Taking?

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Global Business Services Shared Services Finance Service 52

Everest Group

JULY 6, 2023

Sixty companies across India, Philippines, and Poland recognized as Top GBS employers DALLAS, July 6, 2023 — Everest Group today released the results of its second annual rating of top Global Business Services (GBS) employers across India, the Philippines and Poland.

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Global Business Services Service Pharmaceuticals Research 59

Zinnov

AUGUST 28, 2023

Market volatility, uncertainty, complexity, and ambiguity are some of the factors forcing SSCs to pivot their business models to buffer them from future shocks. This highlights the dependency on these centers for cost optimization, process efficiencies and standardization, and large-scale digital transformation.

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McKinsey and Company

OCTOBER 15, 2021

Shared-services and GBS organizations face twin needs: to accelerate digital capabilities and learn to work within a constantly evolving environment.

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Everest Group

AUGUST 30, 2022

DALLAS, August 30, 2022 — Everest Group today released the results of its inaugural ranking of top Global Business Services (GBS) employers across India, The Philippines and Poland. Mondelez, Microsoft and SAP among Top GBS Employers across India, The Philippines and Poland.

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Global Business Services Service Banking Advisory 52

Chazey Partners

NOVEMBER 6, 2018

Over the past few years, as Shared Services management thinking as well as the awareness of the value of data analytics has evolved, there is … Beyond Traditional Shared Services – Global Business Services Read More ».

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Everest Group

AUGUST 30, 2022

Everest Group’s Top GBS Employers across India, Poland, and the Philippines report illustrates the top global business services companies selected for best work environment and job satisfaction rating by employees. The top global business services companies selected across India, The Philippines, and Poland.

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Global Business Services Service Research Advisory 52

Everest Group

MARCH 23, 2022

2021 was a milestone year for Global Business Services (GBS) with most enterprises reporting the model exceeded expectations for global business services solutions and delivery. GBS provided the needed strength and agility to seamlessly supply value without disruption from the pandemic.

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Global Business Services Service Impact Sourcing Sourcing 52

Chazey Partners

MAY 22, 2018

Chazey Partners, a global management consulting firm specializing in Shared Services, Business Transformation and Robotic Process Automation (RPA), has partnered with the Shared Services & … SSON and Chazey Partners Release Global Business Services Report: GBS – Transformation Driver & Digital Enabler Read More ».

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Global Business Services Robotics Process Automation Global Management Consulting Service 52

AH Anderson Consulting

JUNE 30, 2016

For those who have not read my previous post, “Moving from Shared Services to Global Business Services,” let me provide a quick summary. Shared Services (SS) is an operating model that has been around for decades. It enables function-specific resources (i.e., HR, IT, Finance, etc.) HR, IT, Finance, etc.)

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Global Business Services Service Shared Services Government 52

AH Anderson Consulting

JUNE 22, 2016

Global Business Services (GBS). GBS is an operating model defined slightly differently depending on which company or consultant you speak with, but they will all agree on the need for these five elements: 1) Multi-Functional – spans multiple functions, businesses, and locations across a common service delivery framework.

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Shared Services Global Business Services Service Government 52

Everest Group

NOVEMBER 30, 2022

Change management viewed as critical by 75% of GBS organizations, but only 16% manage change systemically; Everest Group offers practical 12-step guide to help GBS organizations approach, staff, invest in, and manage change. .

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Global Business Services Research Management Right-Sizing 52

AH Anderson Consulting

AUGUST 7, 2016

Welcome to my third article in a series focused on insights, experience and practical advice on an operating model called Global Business Services (GBS). The GBS operating model is the latest step in the evolution of shared services (SS). to be leveraged across an entire organization, resulting in lower service costs.

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Neo Group

OCTOBER 14, 2021

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Global Business Services Service Sourcing 52

Neo Group

OCTOBER 13, 2021

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Global Business Services Service Sourcing 52

Everest Group

NOVEMBER 19, 2024

GBS heads GCC heads Shared services leaders IT/BP department heads Global sourcing managers CIOs CTOs Anish Agarwal Vice President Rohitashwa Aggarwal Partner Shivi Pandey Practice Director Related Content: GBS Executive Insights: Key Issues for 2024 | Report Global Business Services (GBS) State of the Market 2023: Onward and Upward | Report Another (..)

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Global Business Services Shared Services Sourcing Marketing 52

Everest Group

JUNE 12, 2024

IST The Global Business Services (GBS) model can be effective in revolutionizing enterprises, but there is often a disconnect that leads to unsustainable implementation. and Robert Weltevredenv, Global Business Services Leader for a lively discussion on strategic, sustainable GBS model implementation.

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Neo Group

OCTOBER 14, 2021

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Global Business Services Service Sourcing 52

Neo Group

OCTOBER 13, 2021

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Global Business Services Service Sourcing 52

Everest Group

NOVEMBER 4, 2024

Life Sciences Global Business Services (GBS) organizations are achieving higher maturity across the entire value chain, enhancing capabilities.

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Global Business Services Marketing Service 52

Zinnov

SEPTEMBER 17, 2024

Our research into Global Business Services (GBS) organizations reveals a clear Evolution Trajectory, illustrating how the focus has shifted from narrow efficiency metrics to a broader emphasis on innovation and value generation. In this evolving landscape, productivity has transcended its traditional boundaries.

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Global Business Services Government Research Collaborations 52

Everest Group

NOVEMBER 28, 2023

IST The global business services (GBS) model is currently facing challenges, including the need for more skilled, project-ready talent, the ability to attract and retain talent, and cost pressures. Live Webinar The State of GBS: Opportunities and Success Strategies for GBS Leaders November 28, 2023 | 9 a.m. CST | 10 a.m.

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Global Business Services Shared Services BPO Sourcing 59

Everest Group

FEBRUARY 13, 2024

IST GBS (Global Business Services) organizations have established themselves as strategic partners for the enterprise – playing a pivotal role in identifying avenues of growth and creating momentum for forward-looking and innovative change. CST | 10 A.M. EST | 3 P.M. GMT | 8:30 P.M.

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Everest Group

NOVEMBER 1, 2023

As the consumer packaged goods (CPG) and retail industry grapples with multiple challenges – economic slowdown, technology transformation, supply chain disruptions, and talent shortages – global business services (GBS) organizations have emerged as pivotal players in supporting enterprise initiatives.

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Retail Marketing Global Business Services Company Focus 59

Everest Group

OCTOBER 19, 2023

There is an unprecedented transformation occurring in Global Business Services (GBS) / Global Capability Center (GCC) leadership across the industry. LinkedIn Live The Road to GBS/GCC Leadership: Perspectives from Executive Search View the event on LinkedIn, which was delivered live on Thursday, October 19, 2023.

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Global Business Services Sourcing Management Service 59

Everest Group

JULY 26, 2024

Global Business Services (GBS) must evolve and, as the iconic Queen song references, “break free,” from outdated practices. This blog explores how GBS organizations should move beyond their comfort zones when it comes to managing hybrid models, finding a balance for in-house and outsourced resources.

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Management Right-Sizing Global Business Services Government 59

Everest Group

JULY 30, 2024

DALLAS, July 30, 2024 — Everest Group has released its in-depth report evaluating the nation’s potential as a location for offshore global services. For IT, BP and ER&D-focused ventures looking to expand their offshore locations for global business services, the research found that Egypt proves a fertile ground.

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Service Offshoring Global Business Services Research 52

V-Soft Consulting

MARCH 8, 2024

The Value of Robotic Process Automation Robotic Process Automation ( RPA ) helps automate processes, allowing early adopters in service delivery and GBS (Global Business Services) to achieve cost efficiencies and create more nimble and competitive businesses.

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Robotics Process Automation Automation Global Business Services Efficiency 52

Everest Group

OCTOBER 16, 2024

Most industry reports and surveys proudly proclaim that global business services organizations increasingly have been invited to rub shoulders with the C-suite, influencing strategy, yucking it up with the enterprise’s CXOs, and ensuring that GBS is embedded in the operating model. Seat at the table, seat at the table.

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Global Business Services Flexibility Sourcing Efficiency 40

Everest Group

JUNE 13, 2023

GBS site leaders GBS strategy leaders Heads of human resources Heads of talent acquisition Rohitashwa Aggarwal Partner Everest Group Shivangee Kumar Senior Analyst Everest Group Rajeev Bhardwaj Vice President & Chief Human Resources Officer Sun Life Asia Service Centres David Palmieri Managing Director, Head of Global Business Services Experian (..)

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Human Resources Global Business Services Marketing Service 52

Everest Group

JANUARY 24, 2023

IST Change management is a work in progress for most Global Business Services (GBS) organizations. Live Webinar Why GBS Change Management is the Key to Added Value and ROI January 24, 2023 | 9 a.m. CST | 10 a.m. EST | 3 p.m. GMT | 8:30 p.m.

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Management Global Business Services Sourcing Research 52

Everest Group

SEPTEMBER 9, 2024

If you have questions or want to discuss CM platforms and solutions, please contact Krishna Zawar at Krishna Zawar or Parul Trivedi.

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Management Global Business Services Advisory Automation 52

Everest Group

JUNE 23, 2022

Head - Global Business Services. Join to learn from and interact in the peer-to-peer discussions on the transformative journeys – including the challenges and rewards – renowned leaders are undertaking in the GBS space. Register Now for the LinkedIn Live event! Rohitashwa Aggarwal. Vice President. Everest Group.

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Advisory Global Business Services Research Service 52

Everest Group

JULY 8, 2024

Initially released in 2022, Everest Group’s top employer reports were the first to evaluate the global business services (GBS) and tech market for their efficacy and ability to demonstrate their employee value proposition. Employee engagement, people centricity and talent development remain at the core of JTI’s GBS strategy.

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Everest Group

SEPTEMBER 29, 2023

INVITE ONLY POSITIONING GCCs FOR SUCCESS: DRIVE SUPERIOR VALUE AND ADVANCE BUSINESS IMPACT September 29, 2023 | 10:00 AM IST - 12:30 PM IST Global Capability Centers (GCCs) / Global Business Services (GBS) organizations are now key strategic partners for enterprises, driving business impact beyond cost savings and operational improvement.

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Everest Group

APRIL 26, 2022

Business agility has emerged among leading Global Business Services trends as a key driver for growth, innovation, and business excellence. Attaining business agility requires new ways of thinking and working.

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Global Business Services Collaborations Efficiency Research 52