AH Anderson Consulting

JUNE 30, 2016

For those who have not read my previous post, “Moving from Shared Services to Global Business Services,” let me provide a quick summary. Shared Services (SS) is an operating model that has been around for decades. It enables function-specific resources (i.e., HR, IT, Finance, etc.) HR, IT, Finance, etc.)

Global Business Services 52

Global Business Services Service Shared Services Government 52

AH Anderson Consulting

JUNE 22, 2016

Global Business Services (GBS). GBS is an operating model defined slightly differently depending on which company or consultant you speak with, but they will all agree on the need for these five elements: 1) Multi-Functional – spans multiple functions, businesses, and locations across a common service delivery framework.

Shared Services 52

Shared Services Global Business Services Service Government 52

Everest Group

SEPTEMBER 21, 2021

This progression has increased enterprises’ focus on strategic engagements, including how best to drive business results from their procurement outsourcing models and extract the most value from their engagements across delivery models, pricing structures, governance and performance, talent management, digital transformation, and more.

Outsourcing 130

Outsourcing Government Global Business Services BPO 130

Zinnov

OCTOBER 20, 2023

The dynamic global market and growth strategies targeting emerging markets have introduced new considerations for organizations. This evolving landscape prompts a re-evaluation of how services can be optimally delivered. This is where the choice between Shared Services and Global Business Services (GBS) becomes critical.

Shared Services 52

Shared Services Global Business Services Service E-Commerce 52

Everest Group

MARCH 8, 2022

Case study experiences and feedback from buyers leveraging services from impact sourcing specialists Who should attend? Chief sustainability officers Chief diversity officers Sourcing and vendor managers Procurement managers Global business services (GBS) / shared services center leaders . Parul Jain.

Impact Sourcing 130

Impact Sourcing Sourcing Government Global Business Services 130

Everest Group

NOVEMBER 16, 2022

Global Business Services (GBS) organizations have a big opportunity to champion Environment, Social, and Governance (ESG) in banking and financial services (BFS) institutions. ESG is creating new opportunities for BFS Global Business Services organizations.

Sourcing 130

Sourcing Banking Global Business Services Out-Tasking 130

Everest Group

OCTOBER 13, 2021

Summary Mature banking, financial services, and insurance (BFSI) global business services (GBS) organizations are taking on advanced vendor management organization (VMO) roles, acquiring more responsibility in governing service provider delivery.

Strategic Sourcing 130

Strategic Sourcing Insurance Global Business Services Banking 130

Everest Group

JANUARY 3, 2022

The Global Business Services (GBS) market has witnessed improvement in performance, enhancements in role, and growth across verticals and functions over the years. Setting up a CoE is the first step for a GBS to embark on excellence, but it needs to ensure that it takes the right actions to establish success.

Robotics Process Automation 130

Robotics Process Automation Global Business Services Automation Finance 130

Everest Group

DECEMBER 1, 2022

In the last few years, many Global Business Service (GBS) centers have scaled up the adoption of Intelligent Automation (IA) and are now playing a key role in the overall enterprise automation adoption journey. December 1, 2022 |. 8:30 AM EST | 7 PM IST.

Automation 130

Automation Global Business Services Government Collaborations 130

Everest Group

JANUARY 27, 2022

FAO buyers are increasingly open to third-party support for complex, judgment-intensive processes and digital solutions; providers are further differentiating themselves with talent strategies, governance models and ESG initiatives.

Finance 130

Finance Accounting Outsourcing Retail 130

Everest Group

AUGUST 25, 2023

The country’s appeal as a destination has been fueled by abundant job opportunities, excellent quality of life, simplified work permit processes, and enticing government initiatives such as the Critical Skills Employment Permit and the Start-up Entrepreneur Programme (STEP).

Nearshoring 130

Nearshoring Jobbing Government Global Business Services 130

Everest Group

SEPTEMBER 14, 2023

Change management is necessary within Global Business Services (GBS) organizations. By incorporating change management as part of the overall GBS governance, stakeholders can easily understand, adopt, and embrace transitions – solidifying the organization’s ability to adapt and evolve. Are you ready to make a change?

Management 147

Management Global Business Services Right-Sizing Research 147

Everest Group

JUNE 18, 2024

Prior to that, she was the global strategic marketing leader at PwC, responsible for the Big Four firm’s marketing and brand campaign to launch its new global strategy and environmental, social and governance (ESG) proposition around the world. The theme of the conference is “The Pragmatic Edge: Designing Your Future.”

Marketing 130

Marketing Research Global Business Services Healthcare 130

Everest Group

FEBRUARY 1, 2022

Going forward, long-term tailwinds such as the growth of the Shenzhen Special Economic Zone (SEZ), government initiatives focusing on Made in China 2025 policies, growth of e-commerce, increased technology adoption, and high export demand for technology developed in China will largely drive growth in the technology services industry.

Service 130

Service Cybersecurity E-Commerce Nearshoring 130

Everest Group

SEPTEMBER 14, 2023

Change management is necessary within Global Business Services (GBS) organizations. By incorporating change management as part of the overall GBS governance, stakeholders can easily understand, adopt, and embrace transitions – solidifying the organization’s ability to adapt and evolve. Are you ready to make a change?

Management 130

Management Global Business Services Right-Sizing Research 130

Everest Group

FEBRUARY 21, 2022

With their growing maturity, Global Business Services (GBS) organizations in Banking and Financial Services (BFS) have taken on critical roles in the data value chain. For example, a leading US bank GBS hosts a Finance and Accounts (F&A) Data Management team that supports finance business users’ data needs.

Banking 130

Banking Analytics Finance Engineering 130

Everest Group

AUGUST 9, 2023

With its high-quality talent, state-of-the-art infrastructure for delivering advanced technological services, and strong government support, Hyderabad has ascended as a top global services destination. But does Hyderabad have what it takes to surpass Bangalore as the foremost global services destination in the future?

Pharmaceuticals 130

Pharmaceuticals Service Robotics Process Automation Government 130

Everest Group

JANUARY 11, 2024

From any vantage point, COVID was good to the global business services (GBS) model. Show the enterprise how to work globally? Investment in governance and business relationship management won’t pay off without decent processes. Prove that collaboration doesn’t have to happen in a conference room?

Global Business Services 130

Global Business Services Advisory Jobbing Offshoring 130

Everest Group

MARCH 31, 2022

While most global companies invoke reactive measures to the changing risk environment, they lack integrated capabilities for managing the cross-enterprise impact of geopolitical risk. Deploy refreshed risk management mechanisms and take a portfolio view of risks to better understand the implications and interdependencies.

Risk Management 130

Risk Management Risk Management Nearshoring Cybersecurity 130

Zinnov

SEPTEMBER 17, 2024

Our research into Global Business Services (GBS) organizations reveals a clear Evolution Trajectory, illustrating how the focus has shifted from narrow efficiency metrics to a broader emphasis on innovation and value generation. In this evolving landscape, productivity has transcended its traditional boundaries.

Global Business Services 52

Global Business Services Government Research Collaborations 52

The Hackett Group

NOVEMBER 9, 2021

Key Issues Study Launch – In September 2021, The Hackett Group launched its 2022 Key Issues campaigns covering six functional areas: Finance, Procurement, Supply Chain, Human Resources, Information Technology, and Global Business Services. Results from the studies will be released in January 2022.

Pharmaceuticals 97

Pharmaceuticals Global Business Services Information Technology Finance 97

Automation Anywhere

APRIL 27, 2022

These topics apply to many areas within the organization, from front office and global business services (GBS) to compliance and risk management. FortressIQ delivers real-time, data-driven insights to create a detailed map of your business.

Banking 98

Banking Robotics Process Automation Automation Efficiency 98

Zinnov

FEBRUARY 19, 2024

The Software Engineering Institute of the Carnegie Mellon University defines a COE as “A premier organization providing an exceptional product or service in an assigned sphere of expertise and within a specific field of technology, business, or government, consistent with the unique requirements and capabilities of the COE organization.”

Analytics 95

Analytics Out-Tasking Engineering Sales 95

Neo Group

APRIL 12, 2022

The pandemic has impacted all businesses, small and large. In many cases the difference between a successful business resiliency story and an unsuccessful one was the quality and maturity of its Global Business Services (GBS) organization.

Cybersecurity 52

Cybersecurity Analytics Global Business Services Automation 52

NoonDalton

DECEMBER 4, 2023

In today’s fast-evolving business landscape, the integration of Environmental, Social, and Governance (ESG) principles into corporate strategies is not just a trend but a fundamental shift in how businesses operate and thrive. For us, Impact Sourcing isn’t a peripheral activity but a core part of our operational strategy.

Impact Sourcing 52

Impact Sourcing Sourcing Government Advisory 52

The Hackett Group

SEPTEMBER 24, 2024

The 2024 Digital Award winners and their win categories are: 3M (Order-to-Cash), MTN Group (Source-to-Purchase), IBM (Plan-to-Results), CMA CGM (Market-to-Opportunity), Johnson & Johnson (J&J) (Global Business Services – Service Desk), Intermountain Health (Talent Acquisition), WNS (Talent Management), and Micron Technology, Inc.

Robotics Process Automation 69

Robotics Process Automation Automation Sourcing Advisory 69

Zinnov

OCTOBER 26, 2023

Access to Top Global Talent GCCs are often located where businesses can access specialized technical and industry expertise. The ideal locations balance labor quality and costs, infrastructure, government incentives, language capabilities, and low political volatility.

Global Business Services 52

Global Business Services Flexibility Finance Regulations 52

The Hackett Group

JULY 8, 2021

One key change will be the digital enablement of global business services capabilities, creating digital operations that fast-track companies’ digital and technology-enablement aspirations. The model will shift from predominantly functionally aligned resources (i.e.,

Analytics 52

Analytics Automation Design External Service Provider 52

The Hackett Group

AUGUST 10, 2021

The Hackett Group (NASDAQ: HCKT) is an intellectual property-based strategic consultancy and leading enterprise benchmarking and best practices digital transformation firm to global companies, with offerings that include cloud ERP, EPM and analytics implementation.

Research 52

Research Analytics Sales Finance 52

Zinnov

MAY 22, 2024

New business functions in the organization will be incubated and scaled in India, making the country a sandbox of breakthrough innovations. Global Business Services (GBS) has been a major trend across large companies.

E-Commerce 59

E-Commerce Engineering Manufacturing Sales 59

Everest Group

MAY 19, 2022

Retail and CPG GBS Success: Reimagining Operating and Governance Models. Summary As you are likely experiencing first-hand, retail and consumer packaged goods (CPG) Global Business Services (GBS) organizations have evolved from internal providers to strategic partners to the enterprise, driving operational and technological advancements.

Retail 130

Retail Government Global Business Services Collaborations 130

Everest Group

APRIL 7, 2022

Building Centers of Excellence (CoEs) has become an imperative for global business service (GBS) organizations and is critical to develop distinctive high-value capabilities, enable cross-functional collaboration, and increase value delivered beyond labor arbitrage. Global business services strategy leaders.

Co-Sourcing 130

Co-Sourcing Global Business Services Government Collaborations 130

Everest Group

NOVEMBER 11, 2021

Summary Retail and CPG Global Business Services (GBS) organizations have traditionally delivered cost-effective and consistent support services. What’s Next for Retail & CPG GBS Organizations. November 11, 2021 |. 8 AM CST | 9 AM EST | 2 PM GMT | 7:30 PM IST.

Retail 130

Retail Global Business Services Government Jobbing 130

Everest Group

JANUARY 29, 2025

Securing AI and data governance will become mission-critical – The rapid adoption of gen AI across critical operations means organizations will rely heavily on algorithmic decision-making. Enhanced data governance solutions will emerge to ensure the integrity and confidentiality of the data that trains these AI models.

Cybersecurity 130

Cybersecurity Service Regulations Out-Tasking 130