Everest Group

MARCH 23, 2022

2021 was a milestone year for Global Business Services (GBS) with most enterprises reporting the model exceeded expectations for global business services solutions and delivery. GBS provided the needed strength and agility to seamlessly supply value without disruption from the pandemic.

Global Business Services 130

Global Business Services Service Impact Sourcing Sourcing 130

Intelligent Sourcing

MAY 9, 2023

Contact BPO, a customer service call centre serving international markets notably in the US and Canada, and part of AlefBet Holdings group, has a focused impact sourcing strategy of recruiting and employing disadvantaged and disabled South African youth throughout their operations in Johannesburg and Cape Town.

Impact Sourcing 52

Impact Sourcing Global Business Services Sourcing Service 52

Everest Group

MARCH 8, 2022

We’ll shed light on how impact sourcing is helping enterprises and service providers mitigate challenges such as high attrition and talent costs and shortages, while supporting the welfare of communities. Our experts will explore: What is impact sourcing? What does the impact sourcing landscape look like?

Impact Sourcing 130

Impact Sourcing Sourcing Government Global Business Services 130

NoonDalton

DECEMBER 4, 2023

In today’s fast-evolving business landscape, the integration of Environmental, Social, and Governance (ESG) principles into corporate strategies is not just a trend but a fundamental shift in how businesses operate and thrive. It’s a core part of our business strategy, intertwined with our operations and corporate ethos.

Impact Sourcing 52

Impact Sourcing Sourcing Government Advisory 52

Everest Group

AUGUST 23, 2022

Related Content 5 Ways to Transform Your Workforce and Location Strategy Amid Global Uncertainties | On-demand Webinar The Growing Need for Inclusive Talent Models: Learning from Impact Sourcing Specialists | Report Enterprise Acquisition Guide for Hot IT Roles | Report Global Business Services as the Enabler for Enterprise Hire-to-Retire Services (..)

Impact Sourcing 130

Impact Sourcing Global Business Services Sourcing Marketing 130

Everest Group

NOVEMBER 16, 2022

Global Business Services (GBS) organizations have a big opportunity to champion Environment, Social, and Governance (ESG) in banking and financial services (BFS) institutions. ESG is creating new opportunities for BFS Global Business Services organizations. ESG products and services emerge.

Sourcing 130

Sourcing Banking Global Business Services Out-Tasking 130

Everest Group

DECEMBER 12, 2023

Discover the preferred offshore and nearshore destinations for establishing GBS centers in CPG/Retail organizations.

Nearshoring 130

Nearshoring Offshoring Retail Marketing 130