Everest Group

JANUARY 24, 2024

Everest Group Global Events will provide information, guidance and networking opportunities to professionals with responsibilities for global shared services, sourcing, technology, vendor management and customer experience. Prior to joining Everest Group, Fissell led global conference programs for Forrester Research.

Advisory 182

Advisory Research Shared Services Sourcing 182

Everest Group

DECEMBER 13, 2022

Join Everest Group’s Key Issues 2023 webinar as our experts provide insights into the outlook of the global IT-BP industry and discuss major concerns, expectations, and key trends expected to amplify in 2023. All the data is based on input from global leaders across enterprises, Global Business Services (GBS), and service providers.

Sourcing 246

Sourcing Global Business Services Shared Services Marketing 246

Everest Group

JULY 30, 2024

Leading global research firm, supported by Egyptian Government Agency ITIDA (Information Technology Industry Development Agency), assesses the IT, business processes and engineering research & development potential in Egypt. For more information, visit [link]

Service 130

Service Offshoring Global Business Services Research 130

Everest Group

APRIL 7, 2022

Building Centers of Excellence (CoEs) has become an imperative for global business service (GBS) organizations and is critical to develop distinctive high-value capabilities, enable cross-functional collaboration, and increase value delivered beyond labor arbitrage. Global business services strategy leaders.

Co-Sourcing 130

Co-Sourcing Global Business Services Government Collaborations 130

Everest Group

MARCH 10, 2022

Everest Group and the Shared Services & Outsourcing Network (SSON) hosted a LinkedIn Live event to discuss the effects of the Russia-Ukraine war on service delivery and actions global business services / shared services organizations, enterprises, and global services firms should take as they immediately recover and plan for the coming months.

Co-Sourcing 130

Co-Sourcing Management Service Shared Services 130

Premier BPO

JUNE 7, 2024

Macroeconomic changes, talent shortages, and evolving trends, including technological advancements, have businesses increasingly relying on outsourcing as a strategy. These tools encompass a wide range of technologies requiring deep expertise in areas where your business is unlikely to have the team to accomplish this.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Everest Group

SEPTEMBER 14, 2023

Change management is necessary within Global Business Services (GBS) organizations. Whether you are a headshaker, crawler, gamechanger, or institutionalist, recognizing your organization’s current position will empower you to make informed decisions and strategically enhance your change management practices.

Management 147

Management Global Business Services Right-Sizing Research 147

Everest Group

MAY 30, 2024

DALLAS, May 30, 2024 — When business executives take the time to attend a global conference, two objectives outweigh all the rest: they want to learn from real case studies and network with peers. Everest Group Engage” will be held September 30 – October 2 at the Renaissance Dallas Hotel.

Advisory 130

Advisory Shared Services Research Sourcing 130

Everest Group

SEPTEMBER 9, 2024

Additionally, major out-of-box integrations with large enterprise resource planning (ERPs) and other information technology (IT) assets are becoming increasingly common, enabling providers to cross-sell and upsell their services more effectively.

Management 130

Management Global Business Services Advisory Automation 130

Everest Group

MAY 31, 2023

Building on its inaugural research in this area, Everest Group will soon release its 2023 report examining how operations and technology employees in Global Business Services (GBS) organizations in India, The Philippines, and Poland view their employer’s brands. Perception matters in today’s digital age.

Global Business Services 130

Global Business Services Advisory Research Jobbing 130

Everest Group

OCTOBER 20, 2023

As a result of these concerns, global leaders adopted a more cautious stance going into this year, according to Everest Group’s annual Key Issues survey of over 200 global leaders across industry enterprises, Global Business Services (GBS) centers , and providers.

Service 147

Service Offshoring Global Business Services Information Technology 147

Everest Group

MAY 19, 2022

Summary As you are likely experiencing first-hand, retail and consumer packaged goods (CPG) Global Business Services (GBS) organizations have evolved from internal providers to strategic partners to the enterprise, driving operational and technological advancements. Request more information. " May 19, 2022 |.

Retail 130

Retail Government Global Business Services Collaborations 130

Everest Group

MARCH 31, 2022

Summary Global business services (GBS) organizations faced the COVID-19 challenge head-on and emerged as an established asset for the enterprise. Request more information about this event. " GBS Leadership Exchange | Invitation-Only event. The Talent Wars for GBS: Preparing for the Long Haul. March 31, 2022 |.

Human Resources 130

Human Resources Global Business Services Collaborations Jobbing 130

Everest Group

SEPTEMBER 14, 2023

Change management is necessary within Global Business Services (GBS) organizations. Whether you are a headshaker, crawler, gamechanger, or institutionalist, recognizing your organization’s current position will empower you to make informed decisions and strategically enhance your change management practices.

Management 130

Management Global Business Services Right-Sizing Research 130

Everest Group

JULY 8, 2024

Initially released in 2022, Everest Group’s top employer reports were the first to evaluate the global business services (GBS) and tech market for their efficacy and ability to demonstrate their employee value proposition. For more information, visit [link]

Global Business Services 130

Global Business Services Research Analytics Marketing 130

Everest Group

OCTOBER 20, 2022

Insurance global business services (GBS) organizations are heavily leveraging the GBS model to deliver innovative capabilities and build competencies that help drive enterprise-wide change and automation. GBS Leadership Exchange | Invitation-Only Event. GBS Capabilities Powering the Insurance Enterprise of the Future.

Insurance 130

Insurance Global Business Services Collaborations Jobbing 130

Everest Group

JANUARY 3, 2022

The Global Business Services (GBS) market has witnessed improvement in performance, enhancements in role, and growth across verticals and functions over the years. For more information on how GBS CoE’s can drive the CEO agenda, join our upcoming webinar, 5 Success-driving Actions GBS Organizations Need in 2022.

Robotics Process Automation 130

Robotics Process Automation Global Business Services Automation Finance 130

Everest Group

JUNE 18, 2024

” The agenda will help C-suite leaders and teams in global business services, sourcing and vendor management, and shared services operate at peak productivity and efficiency. The theme of the conference is “The Pragmatic Edge: Designing Your Future.”

Marketing 130

Marketing Research Global Business Services Healthcare 130

Everest Group

AUGUST 25, 2023

The nation’s strong talent proposition is underscored by 52,000 tertiary graduates and a thriving information technology and business processes (IT-BP) workforce, totaling 157,000 employees. Be on the lookout for more talent information on other nations by clicking on our interactive platform, Talent Genius.

Nearshoring 130

Nearshoring Jobbing Government Global Business Services 130

Premier BPO

MARCH 29, 2023

This year’s event was held from March 23 rd to 26 th under the theme of “Leading Shared Services into the Future”. The week featured prize-winning speakers and Global Business Services giants. The round table sessions on best practices had healthy, free-flowing information between participants.

Shared Services 100

Shared Services Service Co-Sourcing BPO 100

Everest Group

MARCH 14, 2022

Case #1: Assisted a top 10 service provider in identification of Global Business Service / captive targets for acquisition/carve-outs. This information was used to create customized pitch for the client.

Research 100

Research Nearshoring BPO Global Business Services 100

Everest Group

NOVEMBER 11, 2021

Summary Retail and CPG Global Business Services (GBS) organizations have traditionally delivered cost-effective and consistent support services. What’s Next for Retail & CPG GBS Organizations. November 11, 2021 |. 8 AM CST | 9 AM EST | 2 PM GMT | 7:30 PM IST.

Retail 130

Retail Global Business Services Government Jobbing 130

Everest Group

JULY 3, 2024

Everest Group, in collaboration with the Information Technology Industry Development Agency (ITIDA), has assessed the factors shaping Egypt’s services landscape.

Service 130

Service Marketing Information Technology Collaborations 130

Everest Group

JULY 3, 2024

Everest Group, in collaboration with the Information Technology Industry Development Agency (ITIDA), has assessed the factors shaping Egypt’s services landscape.

Marketing 130

Marketing Information Technology Collaborations Service 130

Everest Group

JULY 3, 2024

Everest Group, in collaboration with the Information Technology Industry Development Agency (ITIDA), has assessed the factors shaping Egypt’s services landscape.

Marketing 130

Marketing Information Technology Collaborations Service 130

Everest Group

JULY 9, 2024

Both reports reflect employee and candidate sentiment, offering a raw, unfiltered view based on publicly available information. We continue to track this market and refresh this assessment annually. Want to know how you stack up against the competition? This is your blueprint.

Right-Sizing 182

Right-Sizing Research Marketing Flexibility 182

Automation Anywhere

APRIL 27, 2022

Transforming from the outside in and the inside out An effective enterprise banking transformation must be informed by the external forces causing change while considering the deeply entrenched internal forces standing in the way.

Banking 98

Banking Robotics Process Automation Automation Efficiency 98

Everest Group

FEBRUARY 1, 2022

While the pandemic outbreak led leading technology firms such as Apple, Google, Facebook, and Microsoft to temporarily shut down operations in China, activity regained its momentum in the second half of 2021, experiencing significant new center setups for the technology services industry. Latin America: .

Service 130

Service Cybersecurity E-Commerce Nearshoring 130

The Hackett Group

SEPTEMBER 28, 2023

They have streamlined the day-to-day transactional elements of their operations, and through systematic use of global business services and process automation have freed up an additional 12% of their teams’ efforts to focus on value-added activities.

Human Resources 116

Human Resources Advisory Research Operational Costs 116

The Hackett Group

MARCH 16, 2023

The Hackett Group’s 2023 Key Issues research is based on results gathered from more than 350 executives in finance, procurement, supply chain, human resources, information technology, and global business services at a global set of midsized and large enterprises. About The Hackett Group The Hackett Group, Inc.

Advisory 98

Advisory Research Analytics Human Resources 98

Chazey Partners

JANUARY 26, 2021

It was written with the support and input of SSON’s Global Advisory Board – 20+ of the world’s leading SSO and GBS operators. This guide provides practical information for organizations starting the RPA Journey, including key steps for implementation, case studies and lessons learned from planning and launching. 2021 has arrived.

Shared Services 52

Shared Services Service Robotics Process Automation Global Management Consulting 52

The Hackett Group

MARCH 14, 2023

The Hackett Group’s 2023 Key Issues research series is based on results gathered from more than 350 executives in finance, procurement, supply chain, human resources, information technology, and global business services at a global set of midsized and large enterprises.

Finance 97

Finance Robotics Process Automation Advisory Research 97

Everest Group

SEPTEMBER 30, 2024

The involvement of providers has been instrumental in facilitating this growth, offering various models and expertise to support GCC setups. Enterprises must carefully assess their options and choose partners that align with their strategic goals.

Supply Chain Management 147

Supply Chain Management Collaborations Advisory Nearshoring 147

The Hackett Group

MARCH 23, 2023

The Hackett Group’s 2023 Key Issues research series is based on results gathered from more than 350 executives in finance, procurement, supply chain, HR, information technology, and global business services at a global set of midsized and large enterprises. About The Hackett Group The Hackett Group, Inc.

Research 98

Research Advisory Human Resources Analytics 98

ScaleHub

MAY 18, 2022

ScaleHub’s presentation will be featured in Block 2 of the day, which is dedicated to Outsourcing and Global Business Services Delivery. Find out more As an event partner, we’re excited to attend and share our knowledge at the Outsourcing & Shared Services Germany Forum. Hope to see you there!

Shared Services 52

Shared Services Outsourcing Co-Sourcing Service 52

The Hackett Group

SEPTEMBER 24, 2024

The 2024 Digital Award winners and their win categories are: 3M (Order-to-Cash), MTN Group (Source-to-Purchase), IBM (Plan-to-Results), CMA CGM (Market-to-Opportunity), Johnson & Johnson (J&J) (Global Business Services – Service Desk), Intermountain Health (Talent Acquisition), WNS (Talent Management), and Micron Technology, Inc.

Robotics Process Automation 69

Robotics Process Automation Automation Sourcing Advisory 69

The Hackett Group

DECEMBER 7, 2023

It includes more than 200 actionable use cases, with information on the tools, data and skills needed for implementation. For more information on The Hackett Group’s Ai XPLR or to schedule a demo, visit [link]. For more information on The Hackett Group, visit: [link] ; email info@thehackettgroup.com; or call (770) 225-3600.

Advisory 64

Advisory Human Resources Research Global Business Services 64