Everest Group

AUGUST 30, 2022

DALLAS, August 30, 2022 — Everest Group today released the results of its inaugural ranking of top Global Business Services (GBS) employers across India, The Philippines and Poland. Mondelez, Microsoft and SAP among Top GBS Employers across India, The Philippines and Poland.

Global Business Services 130

Global Business Services Service Banking Advisory 130

Everest Group

AUGUST 30, 2022

Everest Group’s Top GBS Employers across India, Poland, and the Philippines report illustrates the top global business services companies selected for best work environment and job satisfaction rating by employees. The top global business services companies selected across India, The Philippines, and Poland.

Global Business Services 130

Global Business Services Service Research Advisory 130

Everest Group

MARCH 23, 2022

2021 was a milestone year for Global Business Services (GBS) with most enterprises reporting the model exceeded expectations for global business services solutions and delivery. million fewer new workers are coming into the market than in the past five to ten years. Specifically, 2.4

Global Business Services 130

Global Business Services Service Impact Sourcing Sourcing 130

Everest Group

NOVEMBER 1, 2023

LINKEDIN LIVE The CPG and Retail GBS Market: Priorities, Opportunities, and Challenges View the event on LinkedIn, which was delivered live on Wednesday, November 1, 2023. Viwers will gain actionable insights, learn variations in GBS model adoption, and discover best practices to build future capabilities.

Retail 147

Retail Marketing Global Business Services Company Focus 147

NoonDalton

FEBRUARY 13, 2023

Business process outsourcing, or BPO, is a crucial subject for Global Business Services (GBS), but sadly, it runs the risk of being underappreciated. Overall, the poll suggests that businesses intend to outsource more. Just 20% of respondents believed outsourcing has more advantages.

Global Business Services 94

Global Business Services Outsourcing Robotics Process Automation BPO 94

Everest Group

JUNE 18, 2024

Birch to lead global marketing for rapidly growing Everest Group as research firm expands footprint and service portfolio DALLAS, June 18, 2024 — Everest Group today announced that Lucy Birch has joined the firm as (CMO).

Marketing 130

Marketing Research Global Business Services Healthcare 130

Everest Group

JANUARY 15, 2025

In his new role, Jimit is poised to build on the firms strong foundation, driving its growth into new markets, enhancing partnerships with clients and stakeholders, and nurturing a culture of innovation and excellence. Im proud to have worked alongside Jimit, and to continue to do so, as we write the next chapter of our corporate history.

Research 130

Research Advisory Global Business Services Sourcing 130

Everest Group

NOVEMBER 21, 2024

The State of the CPG-Retail GBS Market Continues to Evolve, highlighting emerging trends and new opportunities for growth and innovation.

Retail 130

Retail Marketing Global Business Services Shared Services 130

Everest Group

OCTOBER 12, 2023

Learn how impactful 2023 has been for the GBS market and what were the specific numbers in offshore/nearshore locations.

Marketing 130

Marketing Nearshoring Offshoring Global Business Services 130

Everest Group

NOVEMBER 4, 2024

Life Sciences Global Business Services (GBS) organizations are achieving higher maturity across the entire value chain, enhancing capabilities.

Global Business Services 130

Global Business Services Marketing Service 130

Everest Group

DECEMBER 7, 2022

Export Services Market. VIEW THE FULL REPORT.

Marketing 130

Marketing Service Global Business Services Shared Services 130

Everest Group

SEPTEMBER 24, 2024

Live Webinar GLOBAL SERVICES MARKET UPDATE: LEVERAGING PROVIDERS FOR GIC SUCCESS September 24, 2024 | 9 a.m. How did the global sourcing market evolve in 2023 and H1 2024? CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. What questions will the webinar answer?

Marketing 130

Marketing Service Shared Services Sourcing 130

Everest Group

NOVEMBER 28, 2023

IST The global business services (GBS) model is currently facing challenges, including the need for more skilled, project-ready talent, the ability to attract and retain talent, and cost pressures. Live Webinar The State of GBS: Opportunities and Success Strategies for GBS Leaders November 28, 2023 | 9 a.m. CST | 10 a.m.

Global Business Services 147

Global Business Services Shared Services BPO Sourcing 147

Everest Group

JULY 2, 2024

Location Activity VIEW THE FULL REPORT

Marketing 130

Marketing Global Business Services Shared Services Offshoring 130

Everest Group

FEBRUARY 13, 2024

IST GBS (Global Business Services) organizations have established themselves as strategic partners for the enterprise – playing a pivotal role in identifying avenues of growth and creating momentum for forward-looking and innovative change. CST | 10 A.M. EST | 3 P.M. GMT | 8:30 P.M.

Global Business Services 130

Global Business Services Shared Services BPO Sourcing 130

Intelligent Sourcing

MAY 9, 2023

Contact BPO, a customer service call centre serving international markets notably in the US and Canada, and part of AlefBet Holdings group, has a focused impact sourcing strategy of recruiting and employing disadvantaged and disabled South African youth throughout their operations in Johannesburg and Cape Town.

Impact Sourcing 52

Impact Sourcing Global Business Services Sourcing Service 52

AH Anderson Consulting

JUNE 30, 2016

For those who have not read my previous post, “Moving from Shared Services to Global Business Services,” let me provide a quick summary. Shared Services (SS) is an operating model that has been around for decades. It enables function-specific resources (i.e., HR, IT, Finance, etc.) HR, IT, Finance, etc.)

Global Business Services 52

Global Business Services Service Shared Services Government 52

Everest Group

JULY 3, 2024

Everest Group, in collaboration with the Information Technology Industry Development Agency (ITIDA), has assessed the factors shaping Egypt’s services landscape.

Marketing 130

Marketing Information Technology Collaborations Service 130

Zinnov

OCTOBER 20, 2023

These centers, known as captives , Global In-house Centers (GICs), or Global Capability Centers (GCCs) , are vital components of the evolving framework for how companies source services globally. This evolving landscape prompts a re-evaluation of how services can be optimally delivered.

Shared Services 52

Shared Services Global Business Services Service E-Commerce 52

Everest Group

JULY 3, 2024

Everest Group, in collaboration with the Information Technology Industry Development Agency (ITIDA), has assessed the factors shaping Egypt’s services landscape.

Service 130

Service Marketing Information Technology Collaborations 130

Everest Group

OCTOBER 12, 2023

Learn how GBS model expanded in the 2023 market and how new centers, transformation and digital capabilities contributed in the expansion.

Marketing 130

Marketing Global Business Services Shared Services Service 130

Premier BPO

JUNE 7, 2024

Whether due to rapid growth or desires to leverage new opportunities, resource constraints make your business unable to keep up with technology-enabled production, customer service, or other business aspects. Companies with reliable outsourcing partnerships can quickly adjust to changing market demands.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Everest Group

JUNE 13, 2023

Join our experts as they present the top GBS organizations’ performances in local talent markets based on attrition rates, joiner-exit ratio, and overall employee satisfaction ratings. Our speakers will discuss: What factors impact GBS brand perception as an employer in key markets? What are the top employee grievances?

Human Resources 130

Human Resources Global Business Services Marketing Service 130

Everest Group

JANUARY 24, 2024

The agenda will include valuable information and guidance for C-suite leadership, sourcing and vendor managers, global business services leaders, and customer experience and marketing executives. About Everest Group Everest Group is a leading research firm helping business leaders make confident decisions.

Advisory 182

Advisory Research Shared Services Sourcing 182

Everest Group

JULY 3, 2024

Everest Group, in collaboration with the Information Technology Industry Development Agency (ITIDA), has assessed the factors shaping Egypt’s services landscape.

Marketing 130

Marketing Information Technology Collaborations Service 130

Everest Group

JULY 30, 2024

For IT, BP and ER&D-focused ventures looking to expand their offshore locations for global business services, the research found that Egypt proves a fertile ground. We guide clients through today’s market challenges and strengthen their strategies by applying contextualized problem-solving to their unique situations.

Service 130

Service Offshoring Global Business Services Research 130

Everest Group

APRIL 26, 2022

Business agility has emerged among leading Global Business Services trends as a key driver for growth, innovation, and business excellence. Attaining business agility requires new ways of thinking and working. But business agility doesn’t prioritize speed over quality.

Global Business Services 130

Global Business Services Collaborations Efficiency Research 130

Everest Group

SEPTEMBER 9, 2024

Yet, the configuration management (CM) platform market is marked by diverse capabilities, emerging trends, and persistent challenges that are reshaping the future of change management. The market is characterized by varying degrees of maturity, particularly in the use of machine learning.

Management 130

Management Global Business Services Advisory Automation 130

Everest Group

JUNE 10, 2024

An increasing number of companies have started their own Global In-house Centers (GICs) (also known as captives), and companies that have existing GICs have been expanding the scope of what those GICs do. This surge in GIC build and expansion is coming at the expense of the third-party services market.

Marketing 100

Marketing Service Global Business Services Shared Services 100

Everest Group

AUGUST 7, 2024

Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment – North America, EMEA, and Asia Pacific As Recruitment Process Outsourcing (RPO) gains worldwide adoption, the demand for regional expertise and consistent delivery across geographies is also increasing. LEARN MORE ABOUT Top Service Providers

Outsourcing 130

Outsourcing Service Global Business Services Shared Services 130

Zinnov

AUGUST 28, 2023

The concept of Shared Services Companies (SSC) is not new; however, the rise in domain expertise combined with modern technologies have helped them evolve from mere transactional offices into strategic value centers.

Global Business Services 52

Global Business Services Finance Service Pharmaceuticals 52

Everest Group

NOVEMBER 21, 2024

GBS Organizations have the potential to impact several pivotal opportunity areas, driving innovation and value across key business functions.

Marketing 130

Marketing Global Business Services Shared Services Service 130

Everest Group

JULY 2, 2024

Global Services VIEW THE FULL REPORT

Service 130

Service Marketing Global Business Services Shared Services 130

Everest Group

JULY 8, 2024

Initially released in 2022, Everest Group’s top employer reports were the first to evaluate the global business services (GBS) and tech market for their efficacy and ability to demonstrate their employee value proposition. We are honoured to be recognized by Everest Group as a top GBS employer in India.

Global Business Services 130

Global Business Services Research Analytics Marketing 130

Everest Group

DECEMBER 7, 2022

Global Services. VIEW THE FULL REPORT.

Service 130

Service Marketing Global Business Services Shared Services 130

Everest Group

JUNE 7, 2023

Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment In the wake of the Great Resignation and business uncertainty, enterprises have regarded Recruitment Process Outsourcing (RPO) providers as strategic partners capable of guiding them through the constantly evolving talent market.

Outsourcing 130

Outsourcing Service Global Business Services Shared Services 130

Everest Group

NOVEMBER 21, 2024

Explore the Top Challenges and Key Future Focus Areas for CPG-Retail GBS Leaders, providing insights into strategies for overcoming obstacles.

Retail 130

Retail Marketing Global Business Services Shared Services 130