Everest Group

MARCH 23, 2022

2021 was a milestone year for Global Business Services (GBS) with most enterprises reporting the model exceeded expectations for global business services solutions and delivery. million fewer new workers are coming into the market than in the past five to ten years. Specifically, 2.4

Global Business Services 130

Global Business Services Service Impact Sourcing Sourcing 130

Premier BPO

JUNE 7, 2024

Whether due to rapid growth or desires to leverage new opportunities, resource constraints make your business unable to keep up with technology-enabled production, customer service, or other business aspects. Companies with reliable outsourcing partnerships can quickly adjust to changing market demands.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Zinnov

OCTOBER 20, 2023

These centers, known as captives , Global In-house Centers (GICs), or Global Capability Centers (GCCs) , are vital components of the evolving framework for how companies source services globally. This evolving landscape prompts a re-evaluation of how services can be optimally delivered.

Shared Services 52

Shared Services Global Business Services Service E-Commerce 52

Everest Group

APRIL 17, 2023

Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. Strategies to optimize near-term costs Inflation is putting cost takeout pressure on businesses worldwide.

Shared Services 130

Shared Services Streamline Operations Global Business Services Offshoring 130

Everest Group

AUGUST 25, 2023

This mature delivery hub for nearshore IT services still has much to offer but will have to overcome key obstacles to regain its appeal among international technology professionals. Gain market insights and forecasts for Ireland’s tech talent in this blog. But as the market stabilizes, salary stickiness is expected to improve.

Nearshoring 130

Nearshoring Jobbing Government Global Business Services 130

Everest Group

SEPTEMBER 30, 2024

For instance, India and Eastern Europe have become hubs for IT and software development talent Cost arbitrage: While cost savings remain a key driver, the focus has shifted to achieving cost efficiency without compromising quality.

Supply Chain Management 147

Supply Chain Management Collaborations Advisory Nearshoring 147

The Hackett Group

SEPTEMBER 28, 2023

Miami, FL — September 28, 2023 — Human resources (HR) operating costs increased significantly in 2023, with key contributors being wage inflation and high turnover rates, according to new Digital World Class ® HR research from The Hackett Group , Inc. NASDAQ: HCKT).

Human Resources 116

Human Resources Advisory Research Operational Costs 116