Global Business Services, Nearshoring and Service

Offshore and Nearshore Locations Are Clear Go-to Destinations for GBS Center Setups in CPG-Retail Organizations | Market Insights™

Everest Group

DECEMBER 12, 2023

Discover the preferred offshore and nearshore destinations for establishing GBS centers in CPG/Retail organizations.

Nearshoring

Nearshoring Offshoring Retail Marketing

Decoding the Location Mystery for Technology Services Talent Delivery | Blog

Everest Group

FEBRUARY 1, 2022

The technology surge has created a talent war for digital skills, making selecting the right service delivery locations more crucial than ever. Based on our latest research, here are some of the established and emerging talent tech hubs to watch: Top Markets for Technology Services Talent. Asia-Pacific (APAC).

Service

Service Cybersecurity E-Commerce Nearshoring

Managing the GBS Hybrid Resourcing Model – Break Free from Habit or Fall Behind | Blog

Everest Group

JULY 26, 2024

Global Business Services (GBS) must evolve and, as the iconic Queen song references, “break free,” from outdated practices. The strategy function is focused on locations and perhaps the business case for one source of labor or another in which location.

Management

Management Right-Sizing Global Business Services Government

The Shifting Landscape of Tech Talent: Challenges and Prospects in Ireland | Blog

Everest Group

AUGUST 25, 2023

This mature delivery hub for nearshore IT services still has much to offer but will have to overcome key obstacles to regain its appeal among international technology professionals. Ireland has been a popular location for global companies looking to offer IT service delivery to nearshore Europe.

Nearshoring

Nearshoring Jobbing Government Global Business Services

Analyst Relations Newsletter Q1 2022: Key Highlights from Custom Research

Everest Group

MARCH 14, 2022

Case #1: Assisted a top 10 service provider in identification of Global Business Service / captive targets for acquisition/carve-outs. Case #2: Identifying best-fit European locations for new delivery center set-up for a global IT-BPO service provider. and operations (European language requirements).

Research

Research Nearshoring BPO Global Business Services

Where in the World Should Enterprises Look to Find Talent? Everest Group Research Points to India and Africa | Press Release

Everest Group

JANUARY 26, 2022

Enterprises in North America and Europe are facing a stark reality: their onshore and nearshore labor pool has 2.4 The same is true for Nearshore Europe (e.g., in Global Business Services, 6.7% Everest Group is a research firm focused on strategic IT, business services, engineering services, and sourcing.

Research

Research Nearshoring Engineering Sourcing

2023 GBS Market by the Numbers | Market Insights™

Everest Group

OCTOBER 12, 2023

Learn how impactful 2023 has been for the GBS market and what were the specific numbers in offshore/nearshore locations.

Marketing

Marketing Nearshoring Offshoring Global Business Services

Will Ukraine’s Invasion Have a Domino Effect on Other Geopolitical Equations? | Blog

Everest Group

MARCH 31, 2022

The Russian military action in Ukraine has already significantly impacted thousands of services jobs in this region, but the potential reverberations to nearshore European countries and the larger global services industry could be far more damaging – making it essential to integrate geopolitical risk management in your decision-making now.

Risk Management

Risk Management Risk Management Nearshoring Cybersecurity

Everest Group Survey Points to a Resilient Year for Outsourcing in 2023 as Global Enterprises Prioritize Cost Savings, Talent Management

Everest Group

JANUARY 5, 2023

In fact, more than 80% of respondents expect their investments in outsourcing for IT services (ITS) and business process services (BPS) to stay the same or increase in 2023 over 2022, and more than 40% are optimistic about growth in their global services budgets in the coming year.

Outsourcing

Outsourcing Management Nearshoring Research

Key Global Services Landscape Growth Drivers and Risks to Watch For | Market Insights™

Everest Group

JULY 2, 2024

Global Services VIEW THE FULL REPORT

Service

Service Marketing Global Business Services Shared Services

Outsourcing Demand Held Steady in Q4 2021 as Global Sourcing Industry Exhibited Modest Signs of Post-COVID Recovery | Press Release

Everest Group

MAY 16, 2022

Setups of Global Business Services centers increase in India and China, providing evidence of post-COVID economic recovery. In its latest quarterly report on the global outsourcing industry, Everest Group revealed outsourcing demand held steady from Q3 to Q4 2021, with 404 transactions reported in each quarter.

Offshoring

Offshoring Sourcing Outsourcing Global Business Services

The Evolution and Growth of Global Capability Centers (GCCs) and the Critical Role of Providers | Blog

Everest Group

SEPTEMBER 30, 2024

In recent years, Global Capability Centers (GCCs) / Global In-house Centers (GICs) have experienced a remarkable surge in popularity amongst enterprises worldwide, with headlines frequently highlighting the establishment of new GCCs across various regions. Reach out to us to discuss this topic further with our expert analysts.

Supply Chain Management

Supply Chain Management Collaborations Advisory Nearshoring

Chazey Partners Expanding Its RPA Team Globally

Chazey Partners

OCTOBER 6, 2020

CALIFORNIA– October 2020 – Chazey Partners, a leading management consulting firm specializing in Shared Services , Business Transformation and Robotic Process Automation (RPA) , has been expanding its RPA team globally to meet the increasing demand of the RPA implementation projects.

Robotics Process Automation

Robotics Process Automation Facilities Management Global Management Consulting Advisory

Location Activity | Market Insights™

Everest Group

JULY 2, 2024

Location Activity VIEW THE FULL REPORT

Marketing

Marketing Global Business Services Shared Services Offshoring

Navigating the Resourcing Dilemma: In-house, Outsource, or Hybrid? | Blog

Everest Group

APRIL 17, 2025

Most Global Capability Centers (GCCs) / Global Business Services (GBS) organizations find themselves facing a familiar yet increasingly complex question: Should we deliver services in-house, outsource to providers, or embrace a hybrid model? Here are a few critical steps to guide the process. The result?

Outsourcing

Outsourcing Offshoring Global Business Services Sourcing

Global Sourcing Brief

Offshore and Nearshore Locations Are Clear Go-to Destinations for GBS Center Setups in CPG-Retail Organizations | Market Insights™

Decoding the Location Mystery for Technology Services Talent Delivery | Blog

Trending Sources

Managing the GBS Hybrid Resourcing Model – Break Free from Habit or Fall Behind | Blog

The Shifting Landscape of Tech Talent: Challenges and Prospects in Ireland | Blog

Analyst Relations Newsletter Q1 2022: Key Highlights from Custom Research

Where in the World Should Enterprises Look to Find Talent? Everest Group Research Points to India and Africa | Press Release

2023 GBS Market by the Numbers | Market Insights™

Will Ukraine’s Invasion Have a Domino Effect on Other Geopolitical Equations? | Blog

Everest Group Survey Points to a Resilient Year for Outsourcing in 2023 as Global Enterprises Prioritize Cost Savings, Talent Management

Key Global Services Landscape Growth Drivers and Risks to Watch For | Market Insights™

Outsourcing Demand Held Steady in Q4 2021 as Global Sourcing Industry Exhibited Modest Signs of Post-COVID Recovery | Press Release

The Evolution and Growth of Global Capability Centers (GCCs) and the Critical Role of Providers | Blog

Chazey Partners Expanding Its RPA Team Globally

Location Activity | Market Insights™

Navigating the Resourcing Dilemma: In-house, Outsource, or Hybrid? | Blog

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