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The Rise of Global Business Services: The Future of Shared Services

Zinnov

While Shared Services and third-party ISVs were transforming the global services landscape, they also set the stage for a new player: offshore centers established directly by the organizations. The dynamic global market and growth strategies targeting emerging markets have introduced new considerations for organizations.

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New Everest Group Study Highlights Egypt’s Prospects as a Global Services Hub

Everest Group

DALLAS, July 30, 2024 — Everest Group has released its in-depth report evaluating the nation’s potential as a location for offshore global services. For IT, BP and ER&D-focused ventures looking to expand their offshore locations for global business services, the research found that Egypt proves a fertile ground.

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Outsourcing Demand Held Steady in Q4 2021 as Global Sourcing Industry Exhibited Modest Signs of Post-COVID Recovery | Press Release

Everest Group

Setups of Global Business Services centers increase in India and China, providing evidence of post-COVID economic recovery. In its latest quarterly report on the global outsourcing industry, Everest Group revealed outsourcing demand held steady from Q3 to Q4 2021, with 404 transactions reported in each quarter.

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Offshore and Nearshore Locations Are Clear Go-to Destinations for GBS Center Setups in CPG-Retail Organizations | Market Insights™

Everest Group

Discover the preferred offshore and nearshore destinations for establishing GBS centers in CPG/Retail organizations.

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Managing the GBS Hybrid Resourcing Model – Break Free from Habit or Fall Behind | Blog

Everest Group

Global Business Services (GBS) must evolve and, as the iconic Queen song references, “break free,” from outdated practices. The strategy function is focused on locations and perhaps the business case for one source of labor or another in which location.

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How GBS Organizations Can Help CEOs with Cost Optimization and Future-proofing Their Talent Strategy | Blog

Everest Group

Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. Read on to learn more about the benefits GBS offers.

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‘Do More with Less’ Will Be Driving Force for Enterprises in 2024 — Everest Group

Everest Group

The Global IT-BP Services Industry Will Continue to Grow and Shift A vast majority of enterprises (82%) expect their global services budgets either to remain flat (39%) or increase in 2024 (43%). Further, enterprises expect to increase the leverage of Global Business Services and offshore locations.