Everest Group

AUGUST 30, 2022

DALLAS, August 30, 2022 — Everest Group today released the results of its inaugural ranking of top Global Business Services (GBS) employers across India, The Philippines and Poland. Everest Group is a research firm focused on strategic IT, business services, engineering services, and sourcing.

Global Business Services 130

Global Business Services Service Banking Advisory 130

Everest Group

AUGUST 30, 2022

Everest Group’s Top GBS Employers across India, Poland, and the Philippines report illustrates the top global business services companies selected for best work environment and job satisfaction rating by employees. The top global business services companies selected across India, The Philippines, and Poland.

Global Business Services 130

Global Business Services Service Research Advisory 130

Everest Group

MARCH 23, 2022

2021 was a milestone year for Global Business Services (GBS) with most enterprises reporting the model exceeded expectations for global business services solutions and delivery. Our research shows that 70% of teams are likely to operate in hybrid models moving forward.

Global Business Services 130

Global Business Services Service Impact Sourcing Sourcing 130

Everest Group

JANUARY 26, 2022

A shrinking labor pool in North America, Europe and China is at the heart of the talent scarcity, forcing companies in these countries to look elsewhere to find the talent needed to run their business. Now is the Time to Refresh Your Global Talent Strategy: Could Africa be the Next Great Talent Pool?” in Global Business Services, 6.7%

Research 130

Research Nearshoring Engineering Sourcing 130

Everest Group

MARCH 14, 2022

Case #1: Assisted a top 10 service provider in identification of Global Business Service / captive targets for acquisition/carve-outs. Everest Group’s research armed the client’s sales team with detailed fact packs and right conversation tracks by identifying the exact nature of opportunity and framing customized pitch.

Research 100

Research Nearshoring BPO Global Business Services 100

Everest Group

JANUARY 24, 2024

The agenda will include valuable information and guidance for C-suite leadership, sourcing and vendor managers, global business services leaders, and customer experience and marketing executives. Fissell brings over 20 years of events and information services product leadership experience to the role.

Advisory 182

Advisory Research Shared Services Sourcing 182

The Hackett Group

MARCH 23, 2023

MIAMI & LONDON, March 23, 2022 – There’s a troubling disconnect between human resources (HR) organizations’ priorities for 2023 and their ability to make improvements, according to new HR Key Issues research from The Hackett Group, Inc. and only minimal increases in staffing and budgets, the research found. NASDAQ: HCKT).

Research 98

Research Advisory Human Resources Analytics 98

Everest Group

JULY 30, 2024

Leading global research firm, supported by Egyptian Government Agency ITIDA (Information Technology Industry Development Agency), assesses the IT, business processes and engineering research & development potential in Egypt. This drives maximum operational and financial performance and transformative experiences.

Service 130

Service Offshoring Global Business Services Research 130

Everest Group

JUNE 23, 2022

Head - Global Business Services. Join to learn from and interact in the peer-to-peer discussions on the transformative journeys – including the challenges and rewards – renowned leaders are undertaking in the GBS space. Register Now for the LinkedIn Live event! Rohitashwa Aggarwal. Vice President. Everest Group.

Advisory 130

Advisory Global Business Services Research Service 130

Everest Group

JANUARY 24, 2023

IST Change management is a work in progress for most Global Business Services (GBS) organizations. At the center of the discussion lies first-of-its-kind research on 60 leading GBS organizations across the globe, conducted by Everest Group and Sourcing Change. CST | 10 a.m. EST | 3 p.m. GMT | 8:30 p.m.

Management 130

Management Global Business Services Sourcing Research 130

Everest Group

JANUARY 13, 2022

Whether you call them global business services (GBS) organizations or global in-house centers, they have earned “rockstar” status within their respective enterprises in the last couple of years by remaining resilient in the face of the pandemic. Chief Research Officer. LIVE WEBINAR. January 13, 2022 |. Sakshi Garg.

Global Business Services 130

Global Business Services Research Service Management 130

Everest Group

JUNE 18, 2024

Birch to lead global marketing for rapidly growing Everest Group as research firm expands footprint and service portfolio DALLAS, June 18, 2024 — Everest Group today announced that Lucy Birch has joined the firm as (CMO). The theme of the conference is “The Pragmatic Edge: Designing Your Future.”

Marketing 130

Marketing Research Global Business Services Healthcare 130

Everest Group

SEPTEMBER 14, 2023

How current and potential employees view the organization’s brand is critical to business success. Gain insights from our research on best practices by leading Global Business Services (GBS) organizations who have created a superior employer brand perception in this blog.

Collaborations 162

Collaborations Global Business Services Out-Tasking Flexibility 162

Everest Group

JULY 8, 2024

Leading global research firm launches third annual edition of the Top GBS Employers and Top Employers for Tech Talent reports. At Fidelity Investments India, our teams across technology, operations, analytics, data science, and research provide cutting-edge solutions to the business.

Global Business Services 130

Global Business Services Research Analytics Marketing 130

Everest Group

APRIL 26, 2022

Business agility has emerged among leading Global Business Services trends as a key driver for growth, innovation, and business excellence. Attaining business agility requires new ways of thinking and working. 4Cs to successfully attain business agility in GBS organizations.

Global Business Services 130

Global Business Services Collaborations Efficiency Research 130

Everest Group

NOVEMBER 16, 2022

Moving to a GBS Platform: The Need for Continuous Change Management Change management is a work in progress for most Global Business Services (GBS) organizations. At the center of the discussion lies first-of-its-kind research on 60 leading GBS organizations across the globe, conducted by Everest Group and Sourcing Change.

Global Business Services 130

Global Business Services Shared Services Sourcing Research 130

Everest Group

JANUARY 27, 2022

According to Everest Group research, Africa has almost six times more people entering the workforce than North America will have this year. So, what does that mean for global business services (GBS) organizations and the global talent pool? Chief Research Officer. January 27, 2022 |. Our Experts.

Co-Sourcing 130

Co-Sourcing Advisory Research Global Business Services 130

Everest Group

SEPTEMBER 9, 2024

According to Everest Group’s research with over 180 chief experience officers (CXOs) and business heads, 68% of enterprises have not realized the envisioned value from their digital transformation initiatives.

Management 130

Management Global Business Services Advisory Automation 130

Everest Group

MAY 30, 2024

The agenda is designed to help C-suite leaders and teams in global business services, sourcing and vendor management, and shared services operate at peak productivity and efficiency. About Everest Group Everest Group is a leading research firm helping business leaders make confident decisions.

Advisory 130

Advisory Shared Services Research Sourcing 130

Premier BPO

JUNE 7, 2024

Macroeconomic changes, talent shortages, and evolving trends, including technological advancements, have businesses increasingly relying on outsourcing as a strategy. These tools encompass a wide range of technologies requiring deep expertise in areas where your business is unlikely to have the team to accomplish this.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Everest Group

JANUARY 15, 2024

On November 30, many of you joined our LinkedIn Live entitled How AR Teams Use Research to Support Sales and Position for Competitiveness. Thank you also to my co-presenters, Molly Norton , Global Client Director at Everest Group, and Allan Racey , Global Talent Services Lead, Accenture.

Research 130

Research Sales Cybersecurity Retail 130

Everest Group

JANUARY 15, 2024

On November 30, many of you joined our LinkedIn Live entitled How AR Teams Use Research to Support Sales and Position for Competitiveness. Thank you also to my co-presenters, Molly Norton , Global Client Director at Everest Group, and Allan Racey , Global Talent Services Lead, Accenture.

Research 130

Research Sales Cybersecurity Retail 130

Everest Group

MAY 30, 2024

This session will delve deep into the heart of Global Business Services (GBS), unraveling key themes and insights that are shaping the future of leadership excellence. . – 10:15 a.m.,

Global Business Services 130

Global Business Services Research Design Management 130

Everest Group

JANUARY 5, 2023

Read on to learn best practices and key findings from this first-of-its-kind change management research. Insights can also be found in our webinar, Why GBS Change Management is the Key to Added Value and ROI , as Everest Group experts discuss effective change management practices gathered from the research.

Management 130

Management Right-Sizing Research Global Business Services 130

Everest Group

OCTOBER 19, 2021

A significant boost in intelligent automation (IA) adoption occurred in response to the pandemic as organizations grappled to ensure business continuity. CIOs IT VPs GBS/Shared services senior executives Enterprise leaders Sourcing leaders COOs. Chief Research Officer. Who should attend? Michel Janssen. Practice Director.

Automation 130

Automation Shared Services Global Business Services Research 130

Zinnov

AUGUST 28, 2023

Market volatility, uncertainty, complexity, and ambiguity are some of the factors forcing SSCs to pivot their business models to buffer them from future shocks. With 440+ Finance Shared Services COEs employing over 700,000 people across multiple Tier 1 and 2 cities, India is a gold mine for global organizations.

Global Business Services 52

Global Business Services Finance Service Pharmaceuticals 52

Everest Group

SEPTEMBER 14, 2023

Our research has identified four change management personas that GBS organizations typically fall under. Change management is necessary within Global Business Services (GBS) organizations. Understanding your change management approach and experience level can improve decision-making and enhance transformative practices.

Management 147

Management Global Business Services Right-Sizing Research 147

Everest Group

SEPTEMBER 21, 2021

What is the latest on the procurement outsourcing service provider landscape? Global sourcing managers BPO leaders Heads of Global Business Services organizations and Shared Services Enterprise CPOs Procurement leaders. Chief Research Officer. Who should attend? Vice President. Shirley Hung.

Outsourcing 130

Outsourcing Government Global Business Services BPO 130

Everest Group

SEPTEMBER 1, 2022

Workers employed by Philippine-based global business service (GBS) organizations report relatively higher satisfaction across all parameters than their Polish and Indian counterparts, according to a report by global research firm Everest Group. Read more in Business Mirror.

Global Business Services 100

Global Business Services Research Service 100

Everest Group

MAY 31, 2023

Building on its inaugural research in this area, Everest Group will soon release its 2023 report examining how operations and technology employees in Global Business Services (GBS) organizations in India, The Philippines, and Poland view their employer’s brands. Perception matters in today’s digital age.

Global Business Services 130

Global Business Services Advisory Research Jobbing 130

Everest Group

AUGUST 7, 2024

Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment 2024 – North America, EMEA, and Asia Pacific What is in this PEAK Matrix® Report In this report, we examine the RPO provider landscape and assess over 50 providers featured in Everest Group’s RPO Services PEAK Matrix® Assessment 2024 – North America, EMEA, and Asia Pacific.

Outsourcing 130

Outsourcing Service Global Business Services Shared Services 130

Everest Group

JANUARY 5, 2023

In fact, more than 80% of respondents expect their investments in outsourcing for IT services (ITS) and business process services (BPS) to stay the same or increase in 2023 over 2022, and more than 40% are optimistic about growth in their global services budgets in the coming year. About Everest Group.

Outsourcing 130

Outsourcing Management Nearshoring Research 130

Everest Group

DECEMBER 8, 2023

Overall, our research indicates that 2024 will be a ‘nose to the grindstone’ year of improving operational efficiency.” The Global IT-BP Services Industry Will Continue to Grow and Shift A vast majority of enterprises (82%) expect their global services budgets either to remain flat (39%) or increase in 2024 (43%).

Analytics 130

Analytics Cybersecurity Offshoring Research 130

Everest Group

MAY 16, 2022

Setups of Global Business Services centers increase in India and China, providing evidence of post-COVID economic recovery. In its latest quarterly report on the global outsourcing industry, Everest Group revealed outsourcing demand held steady from Q3 to Q4 2021, with 404 transactions reported in each quarter.

Offshoring 100

Offshoring Sourcing Outsourcing Global Business Services 100

Everest Group

JUNE 7, 2023

Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment 2023 What is in this PEAK Matrix® Report In this report, we analyze the dynamics of the RPO provider landscape and assess 49 RPO providers featured on Everest Group’s RPO PEAK Matrix® 2023 – Global, North America, EMEA, and Asia Pacific.

Outsourcing 130

Outsourcing Service Global Business Services Shared Services 130

Everest Group

NOVEMBER 16, 2022

Global Business Services (GBS) organizations have a big opportunity to champion Environment, Social, and Governance (ESG) in banking and financial services (BFS) institutions. ESG is creating new opportunities for BFS Global Business Services organizations.

Sourcing 130

Sourcing Banking Global Business Services Out-Tasking 130

Everest Group

JULY 9, 2024

What the latest research reveals In its third iteration, Everest Group Top Employers research dives deep into the employer brand perception of over 380 leading GBS employers across India, the Philippines, and Poland and over 430 leading tech employers across India, the US, and the UK.

Right-Sizing 182

Right-Sizing Research Marketing Flexibility 182