Global Business Services Risk Management Service 
Everest Group
MARCH 31, 2022
The Russian military action in Ukraine has already significantly impacted thousands of services jobs in this region, but the potential reverberations to nearshore European countries and the larger global services industry could be far more damaging – making it essential to integrate geopolitical risk management in your decision-making now.
Everest Group
NOVEMBER 16, 2022
Global Business Services (GBS) organizations have a big opportunity to champion Environment, Social, and Governance (ESG) in banking and financial services (BFS) institutions. ESG is creating new opportunities for BFS Global Business Services organizations. ESG products and services emerge.
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Automation Anywhere
APRIL 27, 2022
From credit cards to lending, trading products to cryptocurrency, fintechs are now providing sophisticated apps and tools to consumers who are demanding omnichannel services, low to no fees, and 24x7 on-demand customer service. Traditional banking and financial services firms have been slow to react.
The Hackett Group
MARCH 16, 2023
But it was surprisingly absent from procurement’s list of top priorities for 2023, in part because executives view talent management as a relatively mature capability. Procurement organizations will also need to find ways to do more with less in 2023, according to the research. About The Hackett Group The Hackett Group, Inc.
The Hackett Group
SEPTEMBER 24, 2024
The 2024 Digital Award winners and their win categories are: 3M (Order-to-Cash), MTN Group (Source-to-Purchase), IBM (Plan-to-Results), CMA CGM (Market-to-Opportunity), Johnson & Johnson (J&J) (Global Business Services – Service Desk), Intermountain Health (Talent Acquisition), WNS (Talent Management), and Micron Technology, Inc.
The Hackett Group
FEBRUARY 16, 2024
Other critical development areas include category management, sustainable procurement, third-party risk management and supplier relationship management. Data analytics was one of several improvement initiatives deemed to be of high importance but low maturity, making it a critical development area.
The Hackett Group
JULY 8, 2021
They are also able to deliver higher-value services – for example, better stakeholder engagement, supplier relationship management and product innovation. times return on investment (ROI) advantage over their peers and are 85% more likely to be viewed by stakeholders as taking a proactive approach to supply risk mitigation.
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