Everest Group

NOVEMBER 16, 2022

Global Business Services (GBS) organizations have a big opportunity to champion Environment, Social, and Governance (ESG) in banking and financial services (BFS) institutions. ESG is creating new opportunities for BFS Global Business Services organizations.

Sourcing 130

Sourcing Banking Global Business Services Out-Tasking 130

NoonDalton

DECEMBER 4, 2023

In today’s fast-evolving business landscape, the integration of Environmental, Social, and Governance (ESG) principles into corporate strategies is not just a trend but a fundamental shift in how businesses operate and thrive. It’s a core part of our business strategy, intertwined with our operations and corporate ethos.

Impact Sourcing 52

Impact Sourcing Sourcing Government Advisory 52

Automation Anywhere

APRIL 27, 2022

These topics apply to many areas within the organization, from front office and global business services (GBS) to compliance and risk management. How much time, effort, and resources are required to map business processes and update process documentation when processes change?

Banking 98

Banking Robotics Process Automation Automation Efficiency 98

The Hackett Group

SEPTEMBER 24, 2024

These companies have successfully hyper-automated a wide range of end-to-end business processes through their creative application of intelligent automation, advanced analytics and artificial intelligence (AI). Developed entirely in-house by the Procurement Excellence team, the compliance Passport revolutionizes procurement risk management.

Robotics Process Automation 69

Robotics Process Automation Automation Sourcing Advisory 69

The Hackett Group

FEBRUARY 16, 2024

Other critical development areas include category management, sustainable procurement, third-party risk management and supplier relationship management. Data analytics was one of several improvement initiatives deemed to be of high importance but low maturity, making it a critical development area.

Advisory 59

Advisory Research Analytics Risk Management 59

The Hackett Group

JULY 8, 2021

Understanding the sources of digital world-class performance. For example, 68% of organizations currently have self-service portals or networks deployed, with an expected increase of 21% during 2021. The coronavirus outbreak and its impact on supply risk management lent new urgency to improving procurement’s data management practices.

Analytics 52

Analytics Automation Design External Service Provider 52