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Shared Services Trends in 2021: State of Global Shared Services Report

Chazey Partners

The report highlights the five most critical areas based on SSON’s global survey in late 2020. It was written with the support and input of SSON’s Global Advisory Board – 20+ of the world’s leading SSO and GBS operators. The State of Shared Services report is the 4th in a series of market insights produced by SSON and Chazey Partners.

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Chazey Partners Shares Approaches to the Next Generation Higher Education Shared Services

Chazey Partners

Chazey Partners, a global management consulting firm specializing in Shared Services , Business Transformation and Robotic Process Automation (RPA), revealed key strategies and approaches to the next-generation shared services in higher education in a recent Higher Education Shared Services Digital Summit organized by SSON.

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Avasant Named One of Top Five Analyst Firms of the Year

Avasant

Global management consulting firm Avasant has been named as one of the top five analyst firms by an association of analyst relations professionals. Avasant is a leading management consulting firm focused on translating the power of technology into realizable business strategies for the world’s largest corporations.

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PH catching up with India in global BPO market share

SourceFit

The challenge for India, according to industry experts, is in language skills because aside from English, the country does not have a sizable talent pool to support contact services in German, Portuguese, Spanish, French, and Nordic languages. Not only does it support English, but the quality of service is better than that of India,”?

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Loot Boxing as a Model

Infosys Consulting

Chart 1: Source: Statista, 2021. Prior to Infosys Consulting, he has held executive roles across Telecom, Media and Financial services sectors including a number of years within global management consulting firms. Principal, Infosys Consulting. Michael Zyla.

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