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Event Overview: SSOW is the largest globaloutsourcing platform that brings together outsourcing industry professionals, executives, speakers, and business owners under one roof.
Companies that outsource call centers have one thing in common: they know the significance of building and maintaining good customer relationships. In Microsoft’s State of Global Customer Service Report , 95% of respondents named customer service as an important factor in choosing and being loyal to a brand. Telefónica.
Recognized for Business Process Outsourcing Solutions in a disruptive period for customer service. From traditional customer service to growing trend of self-service or through supporting customers in their environment, CGS offers a hybrid approach.
At SEBPO, Handy shows clients ways to manage expense reduction, performance improvement, and revenue generation. “We and if they say their revenue is down a little bit, we remind them that our specialty is helping to manageservices. Handy suggests looking for ways your product or service helps your clients achieve their goals.
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