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IAOP Names SEBPO to The Global Outsourcing 100® List for the Ninth Year in a Row

SEBPO

The 2023 IAOP GO100 recognizes the world’s best service providers and advisors from industries including business process outsourcing, real estate and capital asset management, manufacturing and logistics, facility services, and information technology.

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Key Software Development Outsourcing Statistics and Trends for 2024

Groove Technology

Enterprise Software Dominates Demand: 7% of outsourced software projects focus on enterprise applications, such as ERP systems, data analytics, and CRM platforms, according to software development statistics from the overall software market. By outsourcing, companies can expand or reduce team sizes as needed.

Software 100
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Borderless Outsourcing: Accelerating Digital Transformation

Premier BPO

The transformative solution of borderless outsourcing can help companies enhance efficiency, drive innovation, and gain a competitive edge. 1 Unlike traditional outsourcing, which is geographically attached, borderless outsourcing hinges on using technology and globalization. .” – Larry Page.

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Guide to Finding the Perfect Partner for First-Time Outsourcers

Premier BPO

In a Deloitte global outsourcing survey, the top three reasons businesses outsource today are cost reduction (84%), standardization of processes (82%), and development of capabilities (70%) 2. Trust Premier Sync to handle your business process management needs. Deloitte Global Outsourcing Survey 3.

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Innovations in Technology Transforming Global Outsourcing Landscape.

Go4Customer

The outsourcing industry in India has been witnessing an overwhelming growth owing to the professional expertise and state-of-art technology used by the call centers in the country.

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Customer Experience Management (CXM) Outsourcing Spiked 12-14% in 2021 as Enterprises Doubled Down on Delivering Digital Experiences to Customers—Everest Group

Everest Group

Everest Group says growth in CXM outsourcing will continue as enterprise seek to maximize customer retention in face of recessionary climate. . These findings and more are detailed in Everest Group’s recently published report, “ Capturing the Post-pandemic Resurgence: Customer Experience Management (CXM) State of the Market Report 2023.”

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Effective Workforce Management: Key to Attaining Unprecedented Heights of Success in BPO industry.

Go4Customer

The global outsourcing platform has a wide range of proficient opportunities for every firm that wants to direct the situations in their favor. The fact that growth and expansion opportunities are mostly dominated by large players cannot be ignored, but then one has to rationally think about what makes them so different.

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