Everest Group

SEPTEMBER 25, 2024

Committed and driven to making a lasting change and a difference across the globe, having a major presence in the APAC region, as well as Latin America, the Middle East, Africa, Europe and North America, Everest Group has now gone one step further with their promise, pledging to grow the impact sourcing workforce to 1 million by 2030.

Impact Sourcing 130

Impact Sourcing Sourcing Research Marketing 130

Everest Group

DECEMBER 14, 2021

Environmental, social, and governance (ESG) initiatives seem to be on the minds of nearly every organization. Where environmental, social, and governance meet. When broken down, environmental, social, and governance elements have very separate definitions, yet they still intertwine and bolster each other.

Government 130

Government Impact Sourcing Sourcing Healthcare 130

Everest Group

DECEMBER 14, 2021

Environmental, social, and governance (ESG) initiatives seem to be on the minds of nearly every organization. Where environmental, social, and governance meet. When broken down, environmental, social, and governance elements have very separate definitions, yet they still intertwine and bolster each other.

Government 130

Government Impact Sourcing Sourcing Healthcare 130

Everest Group

SEPTEMBER 14, 2023

South Africa has emerged as a stand-out destination for customer experience (CX) services. With the rapid global transformation and dynamic shifts in commerce shaped by cutting-edge strategies, one continent is emerging as a rising giant in the realm of customer CX services delivery – Africa.

Service 173

Service Impact Sourcing Contact Center Outsourcing Government 173

Everest Group

OCTOBER 26, 2023

Capgemini invited Rita Soni, Everest Group Principal Analyst, Impact Sourcing and Sustainability Research, to speak on a panel about technology companies’ unique role in addressing biodiversity entitled, Data & AI for Climate: Biodiversity Buzz.

Impact Sourcing 162

Impact Sourcing Sourcing Government Research 162

Everest Group

MAY 2, 2024

live webinar Sourcing Leaders’ Key Priorities: Accelerating Growth Through Global Services May 2, 2024 | 9 a.m. IST As the second half of 2024 approaches, sourcing leaders are pivoting towards revenue acceleration strategies, moving beyond the traditional focus on cost savings. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m.

Sourcing 147

Sourcing Service Strategic Sourcing BPO 147

Everest Group

SEPTEMBER 18, 2024

Soni , Principal Analyst for Impact Sourcing and Sustainability, will be in attendance at the Clinton Global Initiative 2024 meeting on September 23-24, held in New York City. Everest Group’s first Commitment to Action in 2022 was to grow the impact sourcing market from 350,000 FTEs to half a million in three years.

Impact Sourcing 130

Impact Sourcing Sourcing Government Research 130

Everest Group

AUGUST 14, 2023

Soni , Principal Analyst for Impact Sourcing and Sustainability, will attend the Clinton Global Initiative 2023 meeting on September 18-19 in New York City. Everest Group’s Commitment to Action is to grow the impact sourcing market to half a million in three years. Learn more about Everest Group’s Commitment to Action.

Impact Sourcing 130

Impact Sourcing Sourcing Government Research 130

Everest Group

MARCH 8, 2022

We’ll shed light on how impact sourcing is helping enterprises and service providers mitigate challenges such as high attrition and talent costs and shortages, while supporting the welfare of communities. Our experts will explore: What is impact sourcing? What does the impact sourcing landscape look like?

Impact Sourcing 130

Impact Sourcing Sourcing Government Global Business Services 130

Everest Group

NOVEMBER 30, 2022

Service providers who lead in green engineering and can produce significantly more carbon-efficient software have an opportunity to price their sustainable IT services at higher premiums and pioneer this emerging space. Read on to explore more on IT services pricing in today’s ESG-focused marketplace. . Green software.

Service 130

Service Engineering Software Impact Sourcing 130

NoonDalton

DECEMBER 4, 2023

In today’s fast-evolving business landscape, the integration of Environmental, Social, and Governance (ESG) principles into corporate strategies is not just a trend but a fundamental shift in how businesses operate and thrive. For us, Impact Sourcing isn’t a peripheral activity but a core part of our operational strategy.

Impact Sourcing 52

Impact Sourcing Sourcing Government Advisory 52

Everest Group

OCTOBER 7, 2024

Telecom service providers have played a crucial role in this endeavor, implementing device recycling programs to encourage customers to return old devices. Companies are also fostering circularity by developing products that can be easily recycled, repurposed, or refurbished and initiating programs that promote proper disposal.

Engineering 130

Engineering Manufacturing Impact Sourcing Government 130

Everest Group

DECEMBER 2, 2021

While not new concepts to the services industry, the COVID-19 pandemic has increased the number of boardroom discussions on diverse hiring practices, especially with the ongoing talent shortage. Having a diverse workforce can provide numerous benefits, making it the way forward for the Business Process Services (BPS) industry.

Impact Sourcing 130

Impact Sourcing BPO Sourcing Business Process Outsourcing 130

Everest Group

NOVEMBER 30, 2023

As we stand on the brink of COP28 (November 30 to December 12, 2023), Everest Group’s technology service provider clients and industry leaders are poised to play a pivotal role in advancing the goals set forth by the Paris Agreement. This is a theme prominent not just at an enterprise level, but also at an international level.

Supply Chain Management 162

Supply Chain Management Finance Research Government 162

Everest Group

MARCH 23, 2022

2021 was a milestone year for Global Business Services (GBS) with most enterprises reporting the model exceeded expectations for global business services solutions and delivery. In 2022, GBS leaders will look at adjusting their leadership, governance, operating, and talent models to ensure career growth and preserve productivity.

Global Business Services 130

Global Business Services Service Impact Sourcing Sourcing 130

Everest Group

NOVEMBER 16, 2022

Global Business Services (GBS) organizations have a big opportunity to champion Environment, Social, and Governance (ESG) in banking and financial services (BFS) institutions. ESG is creating new opportunities for BFS Global Business Services organizations. ESG products and services emerge.

Sourcing 130

Sourcing Banking Global Business Services Out-Tasking 130

Everest Group

SEPTEMBER 27, 2024

Only providers with diversified portfolios, focusing on strategic solutions, managed services, and other strategic investments, were able to effectively navigate these challenges. LEARN MORE ABOUT Top Service Providers As we look forward to 2024-25, there is cautious optimism for the UK economy.

Impact Sourcing 130

Impact Sourcing Marketing Government Jobbing 130

Everest Group

OCTOBER 11, 2022

Scope 3 – indirectly controlled by you, extending stakeholders – A company’s wider impact on its customers, supply chain, community, and other stakeholders. It can include: Expanded production and services to underserved markets. Welfare policies for suppliers’ personnel throughout the value chain.

Impact Sourcing 130

Impact Sourcing Sourcing Collaborations Jobbing 130

Raya Contact Center

DECEMBER 22, 2024

Some of the broad trends that the Gulf is experiencing are: Growing tourism: To promote economic diversification and to reduce oil dependence in the Gulf region, the governments in the Gulf have been increasingly focusing on tourism and travel, leading to an influx of people from diverse cultures and an increase in visitor spend.

Government 45

Government Impact Sourcing Research Analytics 45

Everest Group

SEPTEMBER 20, 2021

Its recent warning of a ‘code red for humanity’ signals the urgent need for enterprises to strengthen their commitment to the “E” in Environmental, Social, and Governance (ESG) strategies. Learn more about the scope of services provided by the technology market around sustainability here: ESG tech stack- Everest Group.

Advisory 130

Advisory Government Impact Sourcing Accounting 130

Raya Contact Center

FEBRUARY 21, 2024

Its annual Global Outsourcing 100 list is one of the most prominent acknowledgments that recognizes the world’s best outsourcing service providers and advisors. RAYA CX has been the customer experience partner and global services provider for Fortune 1000 companies in North America, Europe, the Middle East, and Africa since 2001.

Outsourcing 75

Outsourcing Global Outsourcing Supply Chain Management Selective Outsourcing 75

ScaleHub

NOVEMBER 23, 2021

We’re proud to say that the next BPO in our BPO Crowd Boost series is not only a stellar start-up organization, but one that expands ScaleHub’s reach into another promising region for data processing services—Africa. Apart from a dynamic region, this BPO’s work is based in elevating a crucial cause. Introducing: UPSource.

BPO 52

BPO Data Entry Impact Sourcing Government 52

SIG Speaks

JANUARY 13, 2023

SIG University Certified Sourcing Professional (CSP) program graduate Shridhar Kundaram shares his perspective on a four-step sourcing process that can help take your sourcing team to the next level. The research includes the sourcing strategy approach, supply market and supplier selection, and category management.

Sourcing 40

Sourcing Strategic Sourcing Impact Sourcing Government 40

Everest Group

DECEMBER 6, 2022

To address this issue, the UNFCCC, backed by the United Nations Environment Program and several attendee governments, launched a five-year work program to fund and promote smart technology solutions in developing nations, opening ground for tech providers to display their capabilities in the space. Email ID: Rita.soni@everestgrp.com.

Collaborations 130

Collaborations Finance Regulations Impact Sourcing 130

Everest Group

FEBRUARY 7, 2025

Businesses in digital services, education and workforce training can integrate similar initiatives into their core talent strategies, creating sustainable pathways for skill-building and economic mobility. This approach drives both business success and economic inclusion.

Impact Sourcing 130

Impact Sourcing Sourcing Analytics Out-Tasking 130

Everest Group

JANUARY 17, 2025

Some of the broad trends that the Gulf is experiencing are: Growing tourism : To promote economic diversification and to reduce oil dependence in the Gulf region, the governments in the Gulf have been increasingly focusing on tourism and travel, leading to an influx of people from diverse cultures and an increase in visitor spend.

Government 130

Government Impact Sourcing Accounting Service 130