Premier BPO

SEPTEMBER 10, 2024

80% of organizations aiming to scale their business will fail without a modern approach to data governance. To successfully implement this, an organization must identify key data sources and work towards defining relevant KPIs and metrics. More than 90% of companies have prioritized data initiatives for the year ahead.

BPO 244

BPO Co-Sourcing Government Efficiency 244

Everest Group

SEPTEMBER 22, 2022

Everest Group commits to help organizations around the world dramatically increase the number of jobs provided to workers in marginalized communities and lift communities out of poverty through impact sourcing. Women and unemployed youth form the largest segments of the impact sourcing workforce.

Impact Sourcing 130

Impact Sourcing Sourcing Research Government 130

Everest Group

MAY 12, 2022

Everest Group research validates growing business case for impact sourcing—offering enterprises alternative talent sources while making this world a better place to live in. Impact sourcing workers deliver a reliable quality of service and, in many cases, very unique and valuable talents and perspectives.

Impact Sourcing 130

Impact Sourcing Sourcing E-Commerce Research 130

Everest Group

MARCH 23, 2023

Impact sourcing can transform individual lives, create diverse and inclusive workforces for employers, and deliver economic benefits to entire communities. Why is impact sourcing so critical today? The impact sourcing ecosystem plays a critical role in helping these individuals. What is impact sourcing?

Impact Sourcing 130

Impact Sourcing Sourcing Co-Sourcing Government 130

Everest Group

OCTOBER 20, 2024

Additionally, as governments worldwide enforce stricter data protection and security regulations, enterprises face increasing pressure to comply with these regulations and adhere to localized data privacy laws.

Cybersecurity 130

Cybersecurity Service Regulations Government 130

Everest Group

OCTOBER 6, 2021

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. About Everest Group. Job overview.

Sourcing 100

Sourcing Advisory Offshoring Research 100

Everest Group

OCTOBER 6, 2021

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. About Everest Group. Job overview.

Sourcing 100

Sourcing Advisory Research Offshoring 100

Everest Group

SEPTEMBER 25, 2024

Committed and driven to making a lasting change and a difference across the globe, having a major presence in the APAC region, as well as Latin America, the Middle East, Africa, Europe and North America, Everest Group has now gone one step further with their promise, pledging to grow the impact sourcing workforce to 1 million by 2030.

Impact Sourcing 130

Impact Sourcing Sourcing Research Marketing 130

IBM Services

SEPTEMBER 27, 2023

There are two types of these generative AI models: proprietary large language models and open source large language models. On the other hand, open source LLMs are free and available for anyone to access, use for any purpose, modify and distribute. What are the benefits of open source LLMs?

Sourcing 98

Sourcing Research Out-Tasking Government 98

Everest Group

JULY 4, 2022

As part of our continued Metaverse research, let’s explore these emerging technologies and whether they will collide or coexist. Everest Group is witnessing great interest in our Metaverse research and our recent webinar Web 3.0 While they once seemed far out, the Metaverse and ScienceTech are here now.

Marketing 246

Marketing Research Collaborations Manufacturing 246

Everest Group

JULY 18, 2023

A new disability action plan published by the government will attempt to raise awareness of assistive technology (ATech) in a bid to bring “life-changing” devices to disabled people in the UK. But experts are split on whether the government is doing enough to promote its use. Read more in Tech Monitor.

Government 100

Government Impact Sourcing Research Sourcing 100

Everest Group

OCTOBER 26, 2023

Capgemini invited Rita Soni, Everest Group Principal Analyst, Impact Sourcing and Sustainability Research, to speak on a panel about technology companies’ unique role in addressing biodiversity entitled, Data & AI for Climate: Biodiversity Buzz.

Impact Sourcing 162

Impact Sourcing Sourcing Government Research 162

Everest Group

NOVEMBER 30, 2022

This research aims to address these challenges head on by defining the dimensions of change management for GBS organizations to help the industry understand how to approach, staff, invest in and manage change.”. How are change management teams governed? What is the preferred approach to build change management competency?

Global Business Services 130

Global Business Services Research Management Right-Sizing 130

Everest Group

JULY 30, 2024

Leading global research firm, supported by Egyptian Government Agency ITIDA (Information Technology Industry Development Agency), assesses the IT, business processes and engineering research & development potential in Egypt. This drives maximum operational and financial performance and transformative experiences.

Service 130

Service Offshoring Global Business Services Research 130

Everest Group

NOVEMBER 16, 2022

Global Business Services (GBS) organizations have a big opportunity to champion Environment, Social, and Governance (ESG) in banking and financial services (BFS) institutions. These organizations are also focusing on workplace diversity , pay equity, and good governance structure to meet their ESG aspirations.

Sourcing 130

Sourcing Banking Global Business Services Out-Tasking 130

Everest Group

SEPTEMBER 18, 2024

Soni , Principal Analyst for Impact Sourcing and Sustainability, will be in attendance at the Clinton Global Initiative 2024 meeting on September 23-24, held in New York City. Everest Group’s first Commitment to Action in 2022 was to grow the impact sourcing market from 350,000 FTEs to half a million in three years.

Impact Sourcing 130

Impact Sourcing Sourcing Government Research 130

Everest Group

DECEMBER 5, 2022

Government, telecom players, real-estate companies). Received approval for unrestricted work from home from the Government. Talent sourcing strategy (permanent vs. contingent workforce / contract to hire). Key sources of talent and channel mix (e.g., Agreement on need for new location for talent sourcing.

Research 100

Research Government Sourcing Healthcare 100

Premier BPO

OCTOBER 8, 2024

Extract, Transform, and Load (ETL) complements EDI by extracting data from various sources, transforming it into a usable format, and loading it into a central system like a data warehouse. This automation reduces manual entry errors, accelerates transaction processing, and swiftly allows businesses to respond to market demands.

BPO 245

BPO Co-Sourcing Outsourcing Efficiency 245

Everest Group

AUGUST 14, 2023

Soni , Principal Analyst for Impact Sourcing and Sustainability, will attend the Clinton Global Initiative 2023 meeting on September 18-19 in New York City. Everest Group’s Commitment to Action is to grow the impact sourcing market to half a million in three years. As the CGI community knows, making and keeping commitments isn’t easy.

Impact Sourcing 130

Impact Sourcing Sourcing Government Research 130

IBM Services

SEPTEMBER 11, 2023

Government agencies are under pressure to close the gap between the needs and expectations of their residents and the level of services that government IT systems can realistically support. Government executives face several uncertainties as they embark on their journeys of modernization.

Government 89

Government Design Co-Sourcing Research 89

Everest Group

JANUARY 18, 2024

Our research clearly documents that most organizations are in what we call ‘Wave 1’ or the pilot phase of gen AI adoption; however, in 2024 and 2025 we fully expect more organizations to advance to the ‘Wave 2’ phase of production-grade deployments. The full report is available for complimentary download.

Research 162

Research Government Retail Healthcare 162

IBM Services

OCTOBER 18, 2023

On December 5–6, 2023 at the Computer History Museum in Mountain View, CA, hundreds of developers and software engineers will come together at PrestoCon 2023 to support and learn more about Presto, the open-source SQL query engine for data analytics and the Open Data Lakehouse.

Sourcing 89

Sourcing Engineering Analytics Software 89

Everest Group

DECEMBER 10, 2021

Government subsidies that provide alternatives to work. Enterprises are being compelled to compete not only by paying budget-busting market rates but also by improving employee experience and actively addressing environmental, societal and governance (ESG) issues. Anti-immigration policies. COVID deaths. Register for the webinar here.

Research 130

Research Government Sourcing Engineering 130

Everest Group

JUNE 18, 2024

Birch to lead global marketing for rapidly growing Everest Group as research firm expands footprint and service portfolio DALLAS, June 18, 2024 — Everest Group today announced that Lucy Birch has joined the firm as (CMO). This drives maximized operational and financial performance and transformative experiences.

Marketing 130

Marketing Research Global Business Services Healthcare 130

IBM Services

JANUARY 15, 2024

In 2024, the ongoing process of digitalization further enhances the efficiency of government programs and the effectiveness of policies, as detailed in a previous white paper. AI plays a pivotal role in unlocking value from data and gaining deeper insights into the extensive information that governments collect to serve their citizens.

Government 67

Government Research Regulations Efficiency 67

IBM Services

FEBRUARY 13, 2024

For sourcing teams, that means pivoting their mindset around selecting suppliers from a tactical, lowest-cost-above-all approach to a strategic one. Where tactical sourcing is a short-term strategy, strategic sourcing is for long-term business goals. And from that group, 71% would pay a premium for it.

Strategic Sourcing 84

Strategic Sourcing Sourcing Supply Chain Management Manufacturing 84

Everest Group

JULY 4, 2024

With increasing customer preferences for environmentally friendly products and evolving government regulations, retail and consumer packaged goods (RCPG) enterprises are being compelled to embrace sustainable practices. This helps in managing ethical sourcing and reducing the risk of supply chain disruptions.

Retail 147

Retail Inventory Management Analytics Sourcing 147

Perficient Digital Transformation

MARCH 6, 2025

Chatbots can greatly reduce the challenges faced by people by being able to gather information from multiple sources quickly and produce a coherent summary. Through proper internal governance and culture creation, organizations can build a structure that supports responsible design decisions.

Design 64

Design Manufacturing Out-Tasking Administrative 64

IBM Services

OCTOBER 16, 2023

This is where AI governance comes into play: addressing these potential and inevitable problems of adoption. AI governance refers to the practice of directing, managing and monitoring an organization’s AI activities. An AI governance framework ensures the ethical, responsible and transparent use of AI and machine learning (ML).

Government 75

Government Management Risk Management Risk Management 75

Everest Group

SEPTEMBER 21, 2021

This progression has increased enterprises’ focus on strategic engagements, including how best to drive business results from their procurement outsourcing models and extract the most value from their engagements across delivery models, pricing structures, governance and performance, talent management, digital transformation, and more.

Outsourcing 130

Outsourcing Government Global Business Services BPO 130

Everest Group

SEPTEMBER 14, 2022

Top Procurement Outsourcing Services Procurement Outsourcing (PO) engagements shifting to improving outcomes and covering more judgment-intensive and strategic processes across the Source-to-Pay (S2P) value chain. Managing Risk in Services Sourcing. Market Insights™ Anticipated Shoring Mix Changes Through Mid-Year 2022.

Outsourcing 130

Outsourcing Service Sourcing Risk Management 130

Everest Group

MARCH 29, 2023

The report explores adoption and market trends; the DCT platform providers’ landscape; the enterprise view of DCT platform providers; Environment, Social, and Governance (ESG) initiatives; and emerging technology opportunities in the industry. ( billion and up to 12 years in research effort before approval by a regulatory body.

Pharmaceuticals 130

Pharmaceuticals Research Reduced Costs Sourcing 130

Premier BPO

SEPTEMBER 10, 2024

80% of organizations aiming to scale their business will fail without a modern approach to data governance. To successfully implement this, an organization must identify key data sources and work towards defining relevant KPIs and metrics. More than 90% of companies have prioritized data initiatives for the year ahead.

Co-Sourcing 130

Co-Sourcing Government Efficiency Out-Tasking 130

Everest Group

NOVEMBER 6, 2023

The need for effective cloud security solutions has intensified due to the expansion of cloud infrastructure, which has led to larger attack surfaces, rising cyber threats, complexities in posture management, and frequently changing regional cloud governance and security policies.

Service 162

Service Cybersecurity Regulations Government 162

Everest Group

JANUARY 27, 2022

FAO buyers are increasingly open to third-party support for complex, judgment-intensive processes and digital solutions; providers are further differentiating themselves with talent strategies, governance models and ESG initiatives. Download a complementary abstract of the report. About Everest Group.

Finance 130

Finance Accounting Outsourcing Retail 130

Everest Group

NOVEMBER 30, 2022

Consumers pay more for products that are marked “organic” and happily shell out extra bucks for greener packaging or responsibly-sourced coffee. Only recently has a host of research been published pointing out the tremendous negative impact the likes of blockchain and artificial intelligence could have on the planet.

Service 130

Service Engineering Software Impact Sourcing 130

Everest Group

NOVEMBER 1, 2021

The early recovery also was boosted by strong demand from healthcare, pharmaceutical and life sciences segments as well as government/public sector looking to strengthen their workforce for contract tracing purposes. RPO providers can play a key role in formulating and executing a strategy to engage and source talent across geographies.

Outsourcing 130

Outsourcing Marketing Pharmaceuticals Global Recruiting 130