Government Service Service Innovation 
Magellan Solutions
JULY 13, 2021
Government Tasks & Why E-services Are Needed For Them. E-service innovations during Covid-19 stemmed from the urgent need to share information about the virus. Governments and businesses not familiar with communicating a constantly changing message of this magnitude grappled with solutions.
Everest Group
JANUARY 3, 2022
The Global Business Services (GBS) market has witnessed improvement in performance, enhancements in role, and growth across verticals and functions over the years. Talent CoE: The talent CoE develops the strategic services, capabilities, and best practices for staffing, e-learning, and employee onboarding.
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Everest Group
JANUARY 11, 2024
From any vantage point, COVID was good to the global business services (GBS) model. The funding for business services innovation is showing signs of drying up. Supply chain will grab the GBS headlines: There’s always an exception to any rule, and for me, that exception will come from the supply chain catalog of services.
IBM Services
SEPTEMBER 19, 2023
Here are some ways AI can contribute to transformation in the telco ecosystem: Customer Lifecycle Management and service innovation The job of managing customer relationships is traditionally a reactive one: fielding calls, responding to emails and working out solutions.
IBM Services
SEPTEMBER 10, 2021
Today most financial services organizations are focused on how they can deliver a better customer experience (CX). So what stands in the way of financial services organizations aiming to achieve this same goal? We see examples of poor governance and lack of coordinated efforts that negatively impact key points in the journey.
Perficient Digital Transformation
FEBRUARY 2, 2023
Subscriptions jumped in popularity at the onset of the pandemic for various reasons, among them being that people craved their familiarity and predictability and most subscription services don’t require people to leave their homes. Given this new practicality, many financial services institutions are lining up to participate in the program.
SourceFit
JUNE 3, 2012
The country’s software services outsourcing sector reached positive growth of 37 percent in 2011 according to a recent study done by the Philippine Software Industry Association (PSIA). The increased demand for IT services last year, Terrado further explained, helped place these trainees into mainstream IT positions.
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