Everest Group

JANUARY 8, 2025

The BFSI (banking, financial services, and insurance) landscape is evolving at an unprecedented pace. What are the sourcing best practices to incentivize supplier behavior and drive better innovation and governance? Join our BFSI experts as they uncover how this industry is poised to transform over the next five years.

Banking 130

Banking Insurance BPO Sourcing 130

Everest Group

OCTOBER 22, 2024

IST ER&D enterprises are undergoing a significant shift in customer preferences due to growing environmental awareness, social opportunities, and government regulations, which is dramatically reshaping engineering priorities. EDT | 3 p.m. BST | 7:30 p.m. Who should attend?

Engineering 130

Engineering Regulations Outsourcing Sourcing 130

Everest Group

DECEMBER 14, 2021

Environmental, social, and governance (ESG) initiatives seem to be on the minds of nearly every organization. Where environmental, social, and governance meet. When broken down, environmental, social, and governance elements have very separate definitions, yet they still intertwine and bolster each other.

Government 130

Government Impact Sourcing Sourcing Healthcare 130

Everest Group

DECEMBER 14, 2021

Environmental, social, and governance (ESG) initiatives seem to be on the minds of nearly every organization. Where environmental, social, and governance meet. When broken down, environmental, social, and governance elements have very separate definitions, yet they still intertwine and bolster each other.

Government 130

Government Impact Sourcing Sourcing Healthcare 130

Everest Group

MARCH 17, 2023

By working together, employers, training institutions, the government, and other stakeholders can create a sustainable and inclusive impact sourcing movement in India that empowers the rural population and drives overall social transformation. What is impact sourcing?

Impact Sourcing 130

Impact Sourcing Sourcing BPO Government 130

Everest Group

SEPTEMBER 28, 2022

Based on Everest Group’s close tracking of the Europe and UK technology landscape, this webinar will focus on how organisations in this region are embracing sovereignty and sustainability and the opportunities that exist for technology and service providers. What opportunities exist for technology and service providers?

Cybersecurity 246

Cybersecurity Government Sourcing Service 246

Premier BPO

SEPTEMBER 10, 2024

80% of organizations aiming to scale their business will fail without a modern approach to data governance. To successfully implement this, an organization must identify key data sources and work towards defining relevant KPIs and metrics. More than 90% of companies have prioritized data initiatives for the year ahead.

BPO 244

BPO Co-Sourcing Government Efficiency 244

Everest Group

FEBRUARY 2, 2023

Blockchain technology promises to transform banking, financial services, and FinTechs by enhancing the digital customer experience while lowering costs and reducing data risks in a secure environment. Service providers investing in blockchain capabilities will win in the long run. Legacy banks and nations are now following the wave.

Banking 246

Banking Service Right-Sizing Automation 246

Everest Group

MARCH 16, 2023

LINKEDIN LIVE What Are the Benefits and Barriers of Impact Sourcing in CXM? IST Impact sourcing is an ethical outsourcing practice that intentionally focuses on maximizing societal and business outcomes. What are the key trends and drivers leading to impact sourcing demand? What is the future outlook of impact sourcing?

Impact Sourcing 130

Impact Sourcing Sourcing Outsourcing Government 130

Premier BPO

JANUARY 3, 2022

The alternate then, is offshore outsourcing or co-sourcing , as discussed furthermore in the article. Co-Sourcing is defined as a type of outsourcing in which an externally hired company acts as a part of your in-house operation while promoting shared risk and reward values. excellent service quality with technical support.

Co-Sourcing 130

Co-Sourcing Sourcing Offshoring BPO 130

Everest Group

SEPTEMBER 14, 2023

South Africa has emerged as a stand-out destination for customer experience (CX) services. With the rapid global transformation and dynamic shifts in commerce shaped by cutting-edge strategies, one continent is emerging as a rising giant in the realm of customer CX services delivery – Africa.

Service 173

Service Impact Sourcing Contact Center Outsourcing Government 173

Everest Group

MARCH 23, 2023

Impact sourcing can transform individual lives, create diverse and inclusive workforces for employers, and deliver economic benefits to entire communities. Why is impact sourcing so critical today? The impact sourcing ecosystem plays a critical role in helping these individuals. What is impact sourcing?

Impact Sourcing 130

Impact Sourcing Sourcing Co-Sourcing Government 130

Everest Group

MARCH 7, 2025

In our previous blogs, we have explored the stakeholder ecosystem for gen AIs sustainability technology providers, service providers, and enterprises and why Diversity, Equity, Inclusion, and Belonging (DEIB) must remain central to its development. Take Googles data center project in Chile, which was expected to consume 7.6

Regulations 130

Regulations Co-Sourcing Manufacturing Government 130

Everest Group

SEPTEMBER 25, 2024

Committed and driven to making a lasting change and a difference across the globe, having a major presence in the APAC region, as well as Latin America, the Middle East, Africa, Europe and North America, Everest Group has now gone one step further with their promise, pledging to grow the impact sourcing workforce to 1 million by 2030.

Impact Sourcing 130

Impact Sourcing Sourcing Research Marketing 130

Everest Group

SEPTEMBER 22, 2022

Everest Group commits to help organizations around the world dramatically increase the number of jobs provided to workers in marginalized communities and lift communities out of poverty through impact sourcing. Women and unemployed youth form the largest segments of the impact sourcing workforce.

Impact Sourcing 130

Impact Sourcing Sourcing Research Government 130

Everest Group

MAY 12, 2022

Everest Group research validates growing business case for impact sourcing—offering enterprises alternative talent sources while making this world a better place to live in. Everest Group encourages enterprises to prioritize impact sourcing,” said Rita Soni, principal analyst for Impact Sourcing and Sustainability at Everest Group.

Impact Sourcing 130

Impact Sourcing Sourcing E-Commerce Research 130

Everest Group

NOVEMBER 6, 2023

Cloud Security Services PEAK Matrix® Assessment 2023 The demand for cloud security services in the global business landscape is accelerating due to enterprises’ digital transformation mandates, rising importance of data protection, and challenges in securing hybrid multi-cloud environments.

Service 162

Service Cybersecurity Regulations Government 162

IBM Services

SEPTEMBER 20, 2023

When implemented in a responsible way—where the technology is fully governed, privacy is protected and decision making is transparent and explainable—AI has the power to usher in a new era of government services. AI’s value is not limited to advances in industry and consumer products alone.

Government 106

Government Cybersecurity Automation Efficiency 106

Everest Group

JULY 30, 2024

Leading global research firm, supported by Egyptian Government Agency ITIDA (Information Technology Industry Development Agency), assesses the IT, business processes and engineering research & development potential in Egypt. This drives maximum operational and financial performance and transformative experiences.

Service 130

Service Offshoring Global Business Services Research 130

Everest Group

SEPTEMBER 14, 2022

Top Procurement Outsourcing Services Procurement Outsourcing (PO) engagements shifting to improving outcomes and covering more judgment-intensive and strategic processes across the Source-to-Pay (S2P) value chain. Market Insights™ Trust & Safety Services Category Overview. Managing Risk in Services Sourcing.

Outsourcing 130

Outsourcing Service Sourcing Risk Management 130

Premier BPO

OCTOBER 1, 2024

This blog will focus on the importance of database management in helping organizations become data-driven through its key components and various services that support data-driven innovation. Database Management Services and Support Organizations often require various database management services to maintain an optimal data environment.

Management 240

Management BPO Co-Sourcing Government 240

Everest Group

JUNE 16, 2023

Read on to learn about six benefits of supplier diversity that sourcing and procurement professionals should take advantage of. For many sourcing organizations, Environmental, Social, and Governance (ESG) considerations have become more visible criteria in selecting strategic suppliers. And those numbers are steadily increasing.

Outsourcing 130

Outsourcing Service Government Sourcing 130

Everest Group

NOVEMBER 16, 2022

Global Business Services (GBS) organizations have a big opportunity to champion Environment, Social, and Governance (ESG) in banking and financial services (BFS) institutions. ESG is creating new opportunities for BFS Global Business Services organizations. ESG products and services emerge.

Sourcing 130

Sourcing Banking Global Business Services Out-Tasking 130

IBM Services

SEPTEMBER 27, 2023

There are two types of these generative AI models: proprietary large language models and open source large language models. On the other hand, open source LLMs are free and available for anyone to access, use for any purpose, modify and distribute. What are the benefits of open source LLMs?

Sourcing 98

Sourcing Research Out-Tasking Government 98

Everest Group

MAY 21, 2024

As India’s prominence in Global Business Service (GBS) grows, staying updated on tax laws and adapting agile strategies is essential for multinational corporations to achieve sustainable growth amid evolving global business dynamics. In this blog, we delve into the impact of the Permanent Establishment (PE) tax within the realm of GBS.

Global Business Services 162

Global Business Services Service Regulations Pharmaceuticals 162

Everest Group

OCTOBER 26, 2023

Capgemini invited Rita Soni, Everest Group Principal Analyst, Impact Sourcing and Sustainability Research, to speak on a panel about technology companies’ unique role in addressing biodiversity entitled, Data & AI for Climate: Biodiversity Buzz. CGI is a “community of doers taking action on the world’s most pressing challenges, together.”

Impact Sourcing 162

Impact Sourcing Sourcing Government Research 162

Premier BPO

OCTOBER 8, 2024

Extract, Transform, and Load (ETL) complements EDI by extracting data from various sources, transforming it into a usable format, and loading it into a central system like a data warehouse. It is best to leverage the expertise of a tech-enabled service partner who can guide you through the integration process.

BPO 245

BPO Co-Sourcing Outsourcing Government 245

Everest Group

JULY 26, 2024

Global Business Services (GBS) must evolve and, as the iconic Queen song references, “break free,” from outdated practices. However, in reality, GBS leaders’ biases—as opposed to data-driven decision criteria—have governed who does what, when, and how. Why do GBS organizations fail to optimize their hybrid models?

Management 147

Management Right-Sizing Global Business Services Government 147

Everest Group

SEPTEMBER 14, 2022

Top IT Security Services in North America Organizations are leveraging IT security services to improve their security postures and prepare for challenges such as ransomware attacks and business disruptions. All these factors combined have surged IT security services demand across North America. Our Thinking. Learn More.

Cybersecurity 130

Cybersecurity Service Insurance Risk Management 130

Everest Group

JUNE 27, 2024

UK Banks Ramp Up Digital Banking Services and Redefine Operations. The UK financial sector is under pressure amid high inflation, lower interest margins, shrinking profits, and a rise in digital banking services. What are the Implications for the Outsourcing Industry? A representative list of such branch closures is mentioned below.

Banking 147

Banking Outsourcing Service Sales 147

Everest Group

AUGUST 26, 2022

Top Connected Medical Device Services. DOWNLOAD THE FULL REPORT Connected Medical Device Services PEAK Matrix® Assessment 2022. Connected Medical Device Services PEAK Matrix® Assessment 2022: What is the Scope? This report examines: Connected medical device services market trends. Industry: life sciences. Our Thinking.

Service 130

Service Healthcare Government Marketing 130

Everest Group

DECEMBER 26, 2024

APPLY ON LINKEDIN Job Title: Senior Analyst – Marketing and Experience Location City: Gurgaon/Bengaluru Industry: Research and Advisory Services Company: Everest Group About Everest Group Confident decisions driven by deep expertise and tenacious research. For more information, visit www.everestgrp.com.

Marketing 100

Marketing Advisory Research Right-Sizing 100

Everest Group

FEBRUARY 1, 2022

The technology surge has created a talent war for digital skills, making selecting the right service delivery locations more crucial than ever. Based on our latest research, here are some of the established and emerging talent tech hubs to watch: Top Markets for Technology Services Talent. Asia-Pacific (APAC).

Service 130

Service Cybersecurity E-Commerce Nearshoring 130

IBM Services

OCTOBER 12, 2023

Connecting AI models to a myriad of data sources across cloud and on-premises environments AI models rely on vast amounts of data for training. They’re built on machine learning algorithms that create outputs based on an organization’s data or other third-party big data sources. And that makes sense.

Government 80

Government Out-Tasking Regulations Analytics 80

Everest Group

NOVEMBER 30, 2022

Service providers who lead in green engineering and can produce significantly more carbon-efficient software have an opportunity to price their sustainable IT services at higher premiums and pioneer this emerging space. Read on to explore more on IT services pricing in today’s ESG-focused marketplace. . Green software.

Service 130

Service Engineering Software Impact Sourcing 130

Everest Group

JULY 20, 2023

Identity and Access Management (IAM) Services PEAK Matrix® Assessment The demand for Identity and Access Management (IAM) services in the global business landscape is accelerating due to digital transformation trends, the importance of data protection, and the complexities of managing IT environments.

Management 130

Management Service Regulations Insurance 130

Everest Group

MAY 9, 2024

” This webinar offers buyers and service providers valuable insights into real-world use cases where pilots progress to full production, key challenges, and the enterprise playbook around AI governance. What questions will the webinar answer for the participants? What are common challenges while scaling gen AI adoption?

Retail 147

Retail BPO Regulations Sourcing 147