Everest Group

MAY 20, 2022

Top Healthcare Payer Digital Services. Healthcare enterprises have made digital adoption the bedrock of their growth strategies to optimize processes, realize cost efficiencies, and enhance member experiences. DOWNLOAD THE FULL Healthcare Payer Digital Services PEAK Matrix® Assessment 2022. Our Thinking. Learn More. Learn More.

Healthcare 130

Healthcare Service Right-Sizing Regulations 130

Everest Group

SEPTEMBER 30, 2024

Healthcare Payer Business Process as a Service (BPaaS) – Solutions PEAK Matrix® Assessment The healthcare payer outsourcing market is rapidly evolving, driven by healthcare payers’ need to enhance efficiency, manage costs, meet member expectations, and navigate complex regulations.

Healthcare 130

Healthcare Service Streamline Operations Administrative 130

Premier BPO

JULY 12, 2024

1 Even though a recent Forrester Research report highlights that US consumers’ perception of CX quality has fallen for the third year and sits at its lowest point since the inception of the CX index in 2016, the health sector has traditionally been behind the curve when it comes to prioritizing CX or in case of healthcare the Patient Experience.

Healthcare 130

Healthcare Efficiency BPO Insurance 130

Everest Group

SEPTEMBER 20, 2021

The CMS Interoperability and Patient Access final rule has enabled key healthcare stakeholders – payers, providers, and health IT vendors – to realign their strategic goals and work toward enhancing member engagement and care delivery. FHIR-based API ecosystem. But just creating and establishing FHIR-based APIs will not suffice.

Healthcare 130

Healthcare Regulations Sourcing Cybersecurity 130

Everest Group

APRIL 7, 2025

Stricter data privacy regulations, third-party cookies decline, and the growing demand for personalized customer experiences are driving enterprises to adopt CDPs as a core component of their MarTech stack. Additionally, improved security and compliance capabilities are helping organizations align with evolving data privacy laws.

Retail 130

Retail Healthcare Marketing Regulations 130

Perficient Digital Transformation

JULY 22, 2022

As healthcare consumers navigate your site, you begin to acquire “traits,” which you can use to target and deliver specific information. The interaction didn’t occur within a secured form and it doesn’t fall under Protected Health Information (PHI) which is, of course, regulated by HIPAA. Learn more about personalization in healthcare.

Healthcare 111

Healthcare Sourcing Regulations Analytics 111

Perficient Digital Transformation

MARCH 6, 2024

In December 2022, the Department of Health and Human Services released a bulletin announcing additional compliance requirements for healthcare marketers when it comes to third-party trackers. The guidance lays forth expectations for how healthcare organizations collect data on activities that take place on their website and mobile apps.

Healthcare 122

Healthcare Marketing Analytics Regulations 122

Perficient Digital Transformation

JULY 8, 2022

As a result, healthcare payers and providers continue to accelerate their digital capacity in order to meet consumer expectations and ensure business resilience. Improving digital engagement is imperative in industries like healthcare, where consumer acquisition has historically been a tedious process.

Healthcare 111

Healthcare Marketing Regulations Research 111

Offshore India Data Entry

OCTOBER 28, 2024

Healthcare is one of the top industries that is undergoing rapid changes. The rising patient demands, growing regulatory pressures, and the continuous requirement for operational efficiency force the healthcare industry to seek smart and sustainable solutions. A similar solution that is gaining prominence is healthcare outsourcing.

BPO 52

BPO Healthcare Service Insurance 52

Automation Anywhere

AUGUST 23, 2021

An important issue receiving press coverage lately is burnout with healthcare clinicians and support staff. It’s estimated to add $125-190B a year to healthcare costs. Stress on the job accounts for 8% of total national healthcare expenditure. Stress on the job accounts for 8% of total national healthcare expenditure.

Healthcare 97

Healthcare Data Entry Out-Tasking Jobbing 97

Automation Anywhere

DECEMBER 14, 2020

Healthcare’s digital transformation includes multiple potential applications of automation. Attended automation The healthcare workforce is a unique population. Healthcare requires a great deal of specialized training, knowledge, and experience. Attended automation will play an increasing role in healthcare.

Healthcare 98

Healthcare Automation Robotics Process Automation Regulations 98

AS White Global

NOVEMBER 28, 2021

In our previous blogs, we discussed the benefits of healthcare outsourcing services and the top outsourced jobs in the medical and healthcare sectors. Maintaining healthcare compliance and understanding its consequences ensure that the patient receives high quality care, whether for medical or non-medical services.

Healthcare 98

Healthcare Outsourcing Offshoring Regulations 98

Perficient Digital Transformation

MAY 17, 2023

It seems obvious that general retailers need actionable data to drive business decisions, but many healthcare organizations (HCOs) are businesses that rely in the same engagement and transactional information. Despite an increased level of regulation, HCOs need access to analytics information to make informed business decisions.

Analytics 111

Analytics Healthcare E-Commerce Call Center 111

AS White Global

NOVEMBER 25, 2021

With a growing workforce crisis compounded by the pandemic, especially in the US, the healthcare industry is struggling to attract and retain much-needed talent. Healthcare outsourcing services through an offshore staff can provide vital support to medical practitioners and healthcare providers so they can focus on their core duties.

Offshoring 98

Offshoring Healthcare Jobbing Data Entry 98

Magellan Solutions

FEBRUARY 14, 2024

In recent years, the US healthcare industry has significantly increased its reliance on healthcare call center outsourcing companies to enhance patient care and operational efficiency. Healthcare organizations can hand off their growing call center needs and redirect resources toward core clinical care.

Call Center 98

Call Center Healthcare Outsourcing Insurance 98

Perficient Digital Transformation

JANUARY 24, 2024

Before I begin, I just want to caveat everything with the fact that HIPAA is a complex regulation open to interpretation, and in the end your legal and compliance teams need to be comfortable with how you handle data and the risk associated with those methods. Defining PHI is actually more complex than you may think.

Healthcare 96

Healthcare Software Analytics Regulations 96

IBM Services

MAY 9, 2024

The healthcare industry faces arguably the highest stakes when it comes to data governance. For starters, healthcare organizations constantly encounter vast (and ever-increasing) amounts of highly regulated personal data. healthcare, managing the accuracy, quality and integrity of data is the focus of data governance.

Government 71

Government Healthcare Regulations Insurance 71

Everest Group

JULY 13, 2023

New regulations and standards, such as ISO 20022, are paving the way for faster and more efficient payments. The increasing prevalence of digital payments and the consumer demand for seamless instant transactions are driving the adoption of real-time payments systems.

Service 246

Service Banking Insurance Healthcare 246

IBM Services

NOVEMBER 10, 2023

This means large amounts of data being produced, stored, and exchanged every second, which is also subject of inefficiencies and gaps in its access between patients, providers, and payers given the inconsistencies in how healthcare data interoperability standards are implemented. Why is data interoperability an imperative?

Administrative 101

Administrative Healthcare Right-Sizing Insurance 101

Perficient Digital Transformation

MARCH 6, 2025

In the realm of healthcare, effective communication and transparency are paramount. Pharmacies, as essential healthcare providers, must ensure that their services are accessible to all customers, regardless of their abilities. This promotes inclusivity and equal access to essential healthcare services.

Design 52

Design Healthcare Regulations Flexibility 52

Amzur

FEBRUARY 18, 2025

Introduction In 2019, a widely used AI system designed to help hospitals allocate healthcare resources was exposed for favoring white patients over black patients, despite both having the same level of medical need. The future of healthcare AI isnt just about innovationits about ensuring that innovation serves all patients equitably.

Healthcare 85

Healthcare Cybersecurity Regulations Government 85

IBM Services

MAY 8, 2024

For those in even the most highly regulated industries, we have seen these challenges continue to grow as they navigate changing regulations. These solutions include ones that are designed to help facilitate their secured exchange of healthcare data. ” – Tomas Alberola, Virtual Agents Manager, Masorange.

Regulations 66

Regulations Healthcare Government Design 66

Groove Technology

DECEMBER 16, 2024

Assess Expertise and Experience Industry Experience : Choose a partner with expertise in your industry, such as e-commerce, fintech, or healthcare. Major Clients : E-commerce, Healthcare, and Fintech companies. Major Clients : Healthcare providers and logistics firms. Heres how to make an informed choice: 1. Address : Manila.

Software 100

Software E-Commerce Outsourcing Right-Sizing 100

IBM Services

SEPTEMBER 14, 2023

These requirements create a technical challenge for enterprises—especially in regulated industries (e.g., insurance, banking, healthcare, etc.)—to How are IBM Cloud regulated workloads set up and connected to other clouds? Why are regulated workload components spread across multiple clouds?

Regulations 75

Regulations Insurance Administrative Banking 75

Automation Anywhere

MARCH 15, 2022

So what should healthcare organizations look for in an RPA solution? Meeting the standards The healthcare industry has developed methods to not only send information but also to retrieve it (and keep it safe) from a variety of places in different formats. Consider Automation Anywhere for Healthcare. REQUEST A DEMO.

Healthcare 75

Healthcare Robotics Process Automation Automation Advisory 75

Everest Group

DECEMBER 7, 2021

By freeing data from silos, healthcare interoperability can promote greater information exchange between patients, payers, and providers – leading to more efficient care coordination. This framework can enable healthcare enterprises to identify and answer critical questions such as: How do we address scalability and compute challenges?

Healthcare 130

Healthcare Regulations Analytics Sourcing 130

Perficient Digital Transformation

DECEMBER 20, 2022

We’re excited to announce that Perficient has been ranked the fourth-largest healthcare IT consulting firm in Modern Healthcare’s 2022 survey , holding our 2021 placement. Transforming Healthcare With End-to-End Digital Solutions. Transforming Healthcare With End-to-End Digital Solutions.

Healthcare 64

Healthcare Nearshoring Flexibility Regulations 64

Forrester Digital Transformation

APRIL 10, 2023

Unlike more highly regulated industries like healthcare and financial services, retail has leaned on cloud heavily since the early days to power blazing-fast websites […] Last week, we published our latest in a series of “State Of” reports for specific verticals.

Retail 130

Retail Healthcare Regulations Supply Chain Management 130

Perficient Digital Transformation

AUGUST 19, 2022

Learn more about personalization in healthcare. Healthcare consumers have high expectations for a personalized (or at least a relevant) experience, but many healthcare organizations struggle with delivering it. Partnering with a digital consultancy that specializes in healthcare solutions will help you reach that potential.

Healthcare 72

Healthcare Regulations Collaborations Automation 72

Perficient Digital Transformation

MARCH 29, 2023

Regulated industries, such as financial and healthcare companies, often need to make hard choices when is comes to balancing innovation and compliance. Summary There are challenges in building robust solutions for regulated clients while maintaining strict compliance with internal and external regulations, standards and best practices.

Regulations 64

Regulations Administrative Flexibility Healthcare 64

Perficient Digital Transformation

JULY 15, 2022

Organizations struggle to gain this single view for various reasons: inability to connect data across multiple systems, industry regulations, poor data quality, lack of patient and member data outside of the healthcare setting (e.g., These healthcare consumers are active across a variety of different channels and devices.

Healthcare 69

Healthcare Government Automation Regulations 69

Everest Group

NOVEMBER 10, 2021

How regulated industries like banking, finance, insurance, healthcare, life sciences, public sector, and defense will dominate roll out, especially in early phases. How adoption in different theaters will be driven by privacy regulations and incidences of cyber-threats.

Regulations 130

Regulations Insurance Banking Finance 130

Everest Group

APRIL 10, 2024

Amid healthcare providers’ ongoing struggles with Revenue Cycle Management (RCM) inefficiencies, a new wave of outsourcing is emerging, centered around value and technology-driven solutions like AI and analytics. These issues have reduced margins and escalated providers’ workloads. in 2022 and 2023 from 54.8%

Management 147

Management Healthcare Robotics Process Automation Analytics 147

Perficient Digital Transformation

OCTOBER 16, 2023

We’re excited to announce that Perficient has been ranked the fifth-largest healthcare IT consulting firm in Modern Healthcare’s 2023 survey. The annual survey ranked healthcare IT consulting firms according to 2022 provider revenue, the number of health IT contracts, and the number of healthcare IT consultants.

Healthcare 59

Healthcare Nearshoring Flexibility Regulations 59

Perficient Digital Transformation

SEPTEMBER 27, 2021

This research inspired us to compile 10 ways our healthcare and digital consulting experts have supported our payer clients’ consumer experiences. This was especially helpful during the COVID-19 pandemic when patients needed access to expanded healthcare information and services. Delivering Winning Consumer Experiences for Top Payers.

Healthcare 119

Healthcare Insurance Analytics Automation 119

Perficient Digital Transformation

SEPTEMBER 23, 2024

This is where Universal Design comes into play in the healthcare system, aiming to create products and environments that are usable by all people, to the greatest extent possible, without the need for adaptation or specialized design. Promoting Inclusivity and Equality At its core, Universal Design is about inclusivity.

Healthcare 59

Healthcare Design Regulations Flexibility 59

Perficient Digital Transformation

NOVEMBER 15, 2022

With new regulations and increasing access to data, healthcare organizations (HCOs) have a lot to balance to keep pace with ever-changing consumer expectations. With an understanding of what’s next for the healthcare industry, HCOs can more strategically prioritize investments. Actionable Insights. Self-Service.

Healthcare 64

Healthcare Call Center Insurance Regulations 64