Perficient Digital Transformation

MARCH 6, 2024

In December 2022, the Department of Health and Human Services released a bulletin announcing additional compliance requirements for healthcare marketers when it comes to third-party trackers. The guidance lays forth expectations for how healthcare organizations collect data on activities that take place on their website and mobile apps.

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IBM Services

MAY 8, 2024

For those in even the most highly regulated industries, we have seen these challenges continue to grow as they navigate changing regulations. These solutions include ones that are designed to help facilitate their secured exchange of healthcare data. ” – Tomas Alberola, Virtual Agents Manager, Masorange.

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Perficient Digital Transformation

SEPTEMBER 23, 2024

This is where Universal Design comes into play in the healthcare system, aiming to create products and environments that are usable by all people, to the greatest extent possible, without the need for adaptation or specialized design. Promoting Inclusivity and Equality At its core, Universal Design is about inclusivity.

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Offshore India Data Entry

OCTOBER 28, 2024

Healthcare is one of the top industries that is undergoing rapid changes. The rising patient demands, growing regulatory pressures, and the continuous requirement for operational efficiency force the healthcare industry to seek smart and sustainable solutions. A similar solution that is gaining prominence is healthcare outsourcing.

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BPO Healthcare Service Insurance 52

WebCreek

SEPTEMBER 10, 2024

Initiating healthcare software development is pivotal in addressing specific needs, complying with regulations, and leveraging technological advancements. WebCreek excels in creating custom software solutions tailored to the unique demands of the healthcare industry.

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Perficient Digital Transformation

JANUARY 24, 2024

Before I begin, I just want to caveat everything with the fact that HIPAA is a complex regulation open to interpretation, and in the end your legal and compliance teams need to be comfortable with how you handle data and the risk associated with those methods. Defining PHI is actually more complex than you may think.

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Magellan Solutions

FEBRUARY 14, 2024

In recent years, the US healthcare industry has significantly increased its reliance on healthcare call center outsourcing companies to enhance patient care and operational efficiency. Healthcare organizations can hand off their growing call center needs and redirect resources toward core clinical care.

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Call Center Healthcare Outsourcing Insurance 98

Premier BPO

JULY 12, 2024

1 Even though a recent Forrester Research report highlights that US consumers’ perception of CX quality has fallen for the third year and sits at its lowest point since the inception of the CX index in 2016, the health sector has traditionally been behind the curve when it comes to prioritizing CX or in case of healthcare the Patient Experience.

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Perficient Digital Transformation

JULY 22, 2022

As healthcare consumers navigate your site, you begin to acquire “traits,” which you can use to target and deliver specific information. The interaction didn’t occur within a secured form and it doesn’t fall under Protected Health Information (PHI) which is, of course, regulated by HIPAA. Learn more about personalization in healthcare.

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Perficient Digital Transformation

NOVEMBER 7, 2023

Steps to Adopt an Agile Stance in Healthcare Transitioning an organization to Agile demands shifts in culture, processes, and mindset. For healthcare entities, this change is intensified by stringent regulations, intricate procedures, and the vital importance of patient care and member services. Need guidance?

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Everest Group

SEPTEMBER 30, 2024

Healthcare Payer Business Process as a Service (BPaaS) – Solutions PEAK Matrix® Assessment The healthcare payer outsourcing market is rapidly evolving, driven by healthcare payers’ need to enhance efficiency, manage costs, meet member expectations, and navigate complex regulations.

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Perficient Digital Transformation

OCTOBER 16, 2023

We’re excited to announce that Perficient has been ranked the fifth-largest healthcare IT consulting firm in Modern Healthcare’s 2023 survey. The annual survey ranked healthcare IT consulting firms according to 2022 provider revenue, the number of health IT contracts, and the number of healthcare IT consultants.

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Perficient Digital Transformation

JULY 8, 2022

As a result, healthcare payers and providers continue to accelerate their digital capacity in order to meet consumer expectations and ensure business resilience. Improving digital engagement is imperative in industries like healthcare, where consumer acquisition has historically been a tedious process.

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Perficient Digital Transformation

MAY 17, 2023

It seems obvious that general retailers need actionable data to drive business decisions, but many healthcare organizations (HCOs) are businesses that rely in the same engagement and transactional information. Despite an increased level of regulation, HCOs need access to analytics information to make informed business decisions.

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IBM Services

NOVEMBER 10, 2023

This means large amounts of data being produced, stored, and exchanged every second, which is also subject of inefficiencies and gaps in its access between patients, providers, and payers given the inconsistencies in how healthcare data interoperability standards are implemented. Why is data interoperability an imperative?

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Automation Anywhere

AUGUST 23, 2021

An important issue receiving press coverage lately is burnout with healthcare clinicians and support staff. It’s estimated to add $125-190B a year to healthcare costs. Stress on the job accounts for 8% of total national healthcare expenditure. Stress on the job accounts for 8% of total national healthcare expenditure.

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Perficient Digital Transformation

FEBRUARY 13, 2024

To capitalize on this opportunity, healthcare and life sciences organizations need a scalable, adaptable ecommerce solution that supports the safeguarding of protected health information (PHI). Adobe is revolutionizing healthcare commerce with Adobe Commerce’s ability to deliver HIPAA-ready and personalized healthcare experiences.

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Perficient Digital Transformation

JUNE 21, 2024

The saying “one size fits all,” absolutely does not apply to the healthcare industry. To provide this type of more personalized and effective care and services, healthcare organizations (HCOs) need to take concentrated efforts to understand the diverse needs and preferences of their consumers. Let’s dig in.

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Perficient Digital Transformation

MARCH 11, 2024

The shift from a project to a product mindset is particularly relevant for health insurers and healthcare providers as they aim to enhance their agility, responsiveness, and consumer-centric focus. Agile methodologies play a crucial role in facilitating and supporting this transition in the healthcare industry.

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Perficient Digital Transformation

OCTOBER 15, 2024

And the healthcare field is no exception. Faced with growing workloads, shrinking margins and the ever-present “do more with less” mindset, many in healthcare are looking to generative AI as the next revolution in healthcare delivery, management and marketing. So it pays to work with experts in both AI and healthcare.

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Perficient Digital Transformation

NOVEMBER 27, 2023

In the dynamic environment of highly regulated industries like healthcare and financial services, leaders often balance competing goals to delight customers while cutting costs. Process mining is particularly valuable in industries like healthcare and finance where strict regulatory requirements and compliance are especially critical.

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Everest Group

DECEMBER 26, 2023

Healthcare Payer Digital Services Healthcare enterprises have made digital adoption the bedrock of their growth strategies to optimize processes, realize cost efficiencies, and enhance member experiences. They are leveraging digital services for value-based care and population health management and to comply with changing regulations.

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IBM Services

SEPTEMBER 14, 2023

These requirements create a technical challenge for enterprises—especially in regulated industries (e.g., insurance, banking, healthcare, etc.)—to How are IBM Cloud regulated workloads set up and connected to other clouds? Why are regulated workload components spread across multiple clouds?

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Perficient Digital Transformation

MARCH 19, 2024

Our experts are closely monitoring nine healthcare trends that are shaping industry leaders’ strategies in 2024. And this year is especially interesting, because some of the biggest and fastest healthcare industry shifts in decades are happening right now.

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AS White Global

NOVEMBER 28, 2021

In our previous blogs, we discussed the benefits of healthcare outsourcing services and the top outsourced jobs in the medical and healthcare sectors. Maintaining healthcare compliance and understanding its consequences ensure that the patient receives high quality care, whether for medical or non-medical services.

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Perficient Digital Transformation

DECEMBER 20, 2022

We’re excited to announce that Perficient has been ranked the fourth-largest healthcare IT consulting firm in Modern Healthcare’s 2022 survey , holding our 2021 placement. Transforming Healthcare With End-to-End Digital Solutions. Transforming Healthcare With End-to-End Digital Solutions.

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Premier BPO

JULY 12, 2024

1 Even though a recent Forrester Research report highlights that US consumers’ perception of CX quality has fallen for the third year and sits at its lowest point since the inception of the CX index in 2016, the health sector has traditionally been behind the curve when it comes to prioritizing CX or in case of healthcare the Patient Experience.

Healthcare 52

Healthcare Efficiency BPO Insurance 52

Automation Anywhere

DECEMBER 14, 2020

Healthcare’s digital transformation includes multiple potential applications of automation. Attended automation The healthcare workforce is a unique population. Healthcare requires a great deal of specialized training, knowledge, and experience. Attended automation will play an increasing role in healthcare.

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Healthcare Automation Robotics Process Automation Regulations 98

Paysquare

JUNE 24, 2024

The healthcare and medical services industry is one of the largest and fastest-growing industries. Hospitals offering healthcare services require hiring doctors, nurses, medical experts, specialists, technicians, pharmacists, management staff, cleaning staff, security, and many more. Payroll in the healthcare industry can be difficult.

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Perficient Digital Transformation

MARCH 29, 2023

Regulated industries, such as financial and healthcare companies, often need to make hard choices when is comes to balancing innovation and compliance. Summary There are challenges in building robust solutions for regulated clients while maintaining strict compliance with internal and external regulations, standards and best practices.

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AS White Global

NOVEMBER 25, 2021

With a growing workforce crisis compounded by the pandemic, especially in the US, the healthcare industry is struggling to attract and retain much-needed talent. Healthcare outsourcing services through an offshore staff can provide vital support to medical practitioners and healthcare providers so they can focus on their core duties.

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3Pillar Global

MARCH 1, 2024

Healthcare technology systems are riddled with complexities that, when integrated poorly, lead to inefficiencies. Here’s how such an approach can benefit healthcare organizations of all types. Distraction from mission critical tasks Across all healthcare functions, people are desperate for efficiency.

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Magellan Solutions

FEBRUARY 15, 2024

In recent years, the US healthcare industry has significantly increased its reliance on healthcare call center outsourcing companies to enhance patient care and operational efficiency. Healthcare organizations can hand off their growing call center needs and redirect resources toward core clinical care.

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Call Center Healthcare Outsourcing Insurance 52

Perficient Digital Transformation

NOVEMBER 13, 2023

In our previous article , we illuminated the significance of business transformation for life sciences and healthcare organizations (LS/HCOs). We delved into the anticipated value and pivotal roles these initiatives play in shaping a modern healthcare environment. Your thoughts are valuable.

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Perficient Digital Transformation

NOVEMBER 15, 2022

With new regulations and increasing access to data, healthcare organizations (HCOs) have a lot to balance to keep pace with ever-changing consumer expectations. With an understanding of what’s next for the healthcare industry, HCOs can more strategically prioritize investments. Actionable Insights. Self-Service.

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Healthcare Call Center Insurance Regulations 64

Perficient Digital Transformation

JULY 29, 2022

Despite this difficulty, compliant personalization is a “must” in healthcare. With a more holistic view of your consumers that’s backed by a solid technology platform and reliable data, you can create, test, and optimize experiences to drive better outcomes and greater healthcare value. Enhanced process. Requires training.

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Automation Anywhere

MARCH 15, 2022

So what should healthcare organizations look for in an RPA solution? Meeting the standards The healthcare industry has developed methods to not only send information but also to retrieve it (and keep it safe) from a variety of places in different formats. Consider Automation Anywhere for Healthcare. REQUEST A DEMO.

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