Everest Group

JANUARY 2, 2023

Top Healthcare Provider Digital Services Following the pandemic, enterprise adoption of technology and digitization significantly increased, drastically changing the landscape for both healthcare providers and patients. Market Insights™ As Healthcare IT Enterprises Move to a New Sourcing Model, Specialists Become Important.

Healthcare 130

Healthcare Service Right-Sizing Sourcing 130

Everest Group

JULY 1, 2024

Care Management Platforms PEAK Matrix ® Assessment Care management is a vital healthcare aspect that ensures patients and members receive coordinated and personalized care. Traditional healthcare professionals served as care managers, coordinating care plans and facilitating communication among payers and providers.

Management 217

Management Healthcare Sourcing Analytics 217

Everest Group

MAY 20, 2022

Top Healthcare Payer Digital Services. Healthcare enterprises have made digital adoption the bedrock of their growth strategies to optimize processes, realize cost efficiencies, and enhance member experiences. DOWNLOAD THE FULL Healthcare Payer Digital Services PEAK Matrix® Assessment 2022. Our Thinking. Learn More. Learn More.

Healthcare 130

Healthcare Service Right-Sizing Regulations 130

Everest Group

MAY 20, 2022

Top Healthcare Payer Digital Services. Healthcare enterprises have made digital adoption the bedrock of their growth strategies to optimize processes, realize cost efficiencies, and enhance member experiences. DOWNLOAD THE FULL Healthcare Payer Digital Services PEAK Matrix® Assessment 2022. Our Thinking. Learn More. Learn More.

Healthcare 130

Healthcare Service Right-Sizing Regulations 130

Everest Group

SEPTEMBER 20, 2021

The CMS Interoperability and Patient Access final rule has enabled key healthcare stakeholders – payers, providers, and health IT vendors – to realign their strategic goals and work toward enhancing member engagement and care delivery. Which data gets shared as part of the interoperability rule, and what is the data sourcing process?

Healthcare 130

Healthcare Regulations Sourcing Cybersecurity 130

Premier BPO

JULY 12, 2024

1 Even though a recent Forrester Research report highlights that US consumers’ perception of CX quality has fallen for the third year and sits at its lowest point since the inception of the CX index in 2016, the health sector has traditionally been behind the curve when it comes to prioritizing CX or in case of healthcare the Patient Experience.

Healthcare 130

Healthcare Efficiency BPO Insurance 130

Everest Group

APRIL 7, 2025

Industry-specific CDPs are also emerging tailored to retail, healthcare, and financial services sectors, addressing unique data challenges and regulatory requirements. Each profile provides a comprehensive overview of providers key strengths and limitations and includes enterprise sourcing considerations.

Retail 130

Retail Healthcare Marketing Sourcing 130

Everest Group

MAY 31, 2023

LINKEDIN LIVE Transforming Customer Experience in Healthcare with Hyper-personalization View the event on LinkedIn, which was delivered live on Wednesday, May 31, 2023. What key investments are required to drive superior customer engagement in healthcare? What questions did the event address?

Healthcare 130

Healthcare Sourcing Service Management 130

Perficient Digital Transformation

FEBRUARY 23, 2023

To meet clinical, business, and evolving consumer needs, healthcare providers are focused on care delivery that enables innovation in patient engagement, data and analytics, and virtual care. One of the ways healthcare organizations are moving to the cloud is by adopting digital health platforms (DHP).

Healthcare 128

Healthcare Analytics Manufacturing Efficiency 128

Perficient Digital Transformation

JULY 22, 2022

Digital marketers create personas by evaluating primary and secondary sources, including ethnographic insight into people’s behavior based on direct observation and behavioral data. As healthcare consumers navigate your site, you begin to acquire “traits,” which you can use to target and deliver specific information.

Healthcare 111

Healthcare Sourcing Regulations Analytics 111

Everest Group

MARCH 23, 2023

Healthcare Cloud-based Core Administration Platforms PEAK Matrix® Assessment Health plans and payer organizations rely on core administration platforms as the foundation of their operations. The report also outlines the strengths and limitations of each provider.

Administrative 130

Administrative Healthcare Marketing Sourcing 130

Everest Group

MAY 11, 2023

To combat a looming recession, healthcare providers will need to take strategic action, including cutting costs, investing in patient experience, embracing digital technologies, and strengthening outsourcing partnerships. 1: Kaufman Hall Operating Margin Index by Month What healthcare provider trends can we expect in a recession?

Healthcare 130

Healthcare Analytics Outsourcing Insurance 130

Everest Group

JUNE 28, 2023

linkedin live How Technology Can Help Healthcare Overcome the $30 Billion RCM Spend June 28, 2023 | 9:30 a.m. IST The pandemic left no industry untouched, but healthcare was especially impacted. Healthcare providers were sent into a financial tailspin as elective surgeries were halted, and general expenses increased. BST, 8 p.m.

Healthcare 130

Healthcare Streamline Operations Reduced Costs Administrative 130

Everest Group

MAY 31, 2023

Generative AI (GAI) has disrupted numerous industries, and the healthcare industry is eager to join in and explore the applications of GAI in healthcare research. However, the healthcare sector must be cautious due to the potential risks. Will Generative AI in healthcare lead to job loss? Let’s explore this further.

Healthcare 130

Healthcare Administrative Call Center Out-Tasking 130

Perficient Digital Transformation

MAY 14, 2024

In the ever-evolving landscape of healthcare, trust reigns supreme. As consumers increasingly rely on data to inform their decisions, the healthcare industry faces a pressing need to not only meet but exceed expectations. Many healthcare marketers grapple with accessing timely, reliable data to power meaningful campaigns.

Healthcare 111

Healthcare Marketing Manufacturing Collaborations 111

Everest Group

MARCH 6, 2025

Simultaneously, new buyer segments ranging from healthcare providers to travel platforms are emerging, bringing fresh opportunities and unique outsourcing requirements. While real-time payments adoption accelerates across global markets, the core needs of traditional buyers (e.g.,

Banking 130

Banking Out-Tasking Healthcare Retail 130

Everest Group

SEPTEMBER 30, 2024

Healthcare Payer Business Process as a Service (BPaaS) – Solutions PEAK Matrix® Assessment The healthcare payer outsourcing market is rapidly evolving, driven by healthcare payers’ need to enhance efficiency, manage costs, meet member expectations, and navigate complex regulations.

Healthcare 130

Healthcare Service Streamline Operations Administrative 130

Perficient Digital Transformation

JANUARY 24, 2025

Introduction The advent of generative AI (GenAI) marks a pivotal moment in the evolution of healthcare, particularly in the context of acute care settings. Additionally, GenAI can synthesize data from disparate sources to identify missed charges and documentation gaps, ensuring accurate and complete billing.

Healthcare 52

Healthcare Supply Chain Management Resource Optimizing Research 52

Everest Group

SEPTEMBER 25, 2024

These include integrating data from various sources (internal, third-party, and real-world evidence), ensuring interoperability between legacy systems, and navigating regulatory complexities. Having the best AI system is only as valuable as the quality of data feeding into it.

Healthcare 162

Healthcare Sales Flexibility Management 162

Perficient Digital Transformation

APRIL 4, 2022

One of the biggest industries that has been at the forefront of this pandemic is healthcare. When we talk of healthcare – it’s not just the provider and the hospital business, but also the research and education business areas that go along with it. Healthcare organizations are having to look beyond just local processes.

Healthcare 116

Healthcare Finance Research Flexibility 116

Everest Group

SEPTEMBER 28, 2021

COVID-19 continues to shape Healthcare Payer financials, business strategies and IT investment trends. If profit margins were a theme park attraction, Healthcare Payers would have experienced quite the roller-coaster ride in the last 18 months, according to Everest Group. as healthcare utilization rebounded. About Everest Group.

Healthcare 130

Healthcare Robotics Process Automation Automation Government 130

Everest Group

MAY 12, 2022

Everest Group research validates growing business case for impact sourcing—offering enterprises alternative talent sources while making this world a better place to live in. Everest Group encourages enterprises to prioritize impact sourcing,” said Rita Soni, principal analyst for Impact Sourcing and Sustainability at Everest Group.

Impact Sourcing 130

Impact Sourcing Sourcing E-Commerce Research 130

Perficient Digital Transformation

MARCH 6, 2024

In December 2022, the Department of Health and Human Services released a bulletin announcing additional compliance requirements for healthcare marketers when it comes to third-party trackers. The guidance lays forth expectations for how healthcare organizations collect data on activities that take place on their website and mobile apps.

Healthcare 122

Healthcare Marketing Analytics Regulations 122

Amzur

JULY 25, 2024

In today’s rapidly advancing healthcare landscape, effective patient education stands as a cornerstone for improving health outcomes and empowering individuals to manage their well-being proactively. This lack of understanding contributes to poorer health outcomes, increased healthcare costs, and diminished patient satisfaction.

Healthcare 105

Healthcare Sourcing Efficiency Automation 105

Everest Group

NOVEMBER 2, 2023

Patient Engagement Platforms In the current healthcare landscape, patient engagement platforms play a vital role. They serve as a crucial link between patients and healthcare providers, promoting proactive healthcare management.

Healthcare 162

Healthcare Insurance Sourcing Information Technology 162

Everest Group

SEPTEMBER 22, 2022

Everest Group commits to help organizations around the world dramatically increase the number of jobs provided to workers in marginalized communities and lift communities out of poverty through impact sourcing. Women and unemployed youth form the largest segments of the impact sourcing workforce.

Impact Sourcing 130

Impact Sourcing Sourcing Research Government 130

IBM Services

SEPTEMBER 27, 2023

There are two types of these generative AI models: proprietary large language models and open source large language models. On the other hand, open source LLMs are free and available for anyone to access, use for any purpose, modify and distribute. What are the benefits of open source LLMs?

Sourcing 98

Sourcing Research Out-Tasking Government 98

Everest Group

NOVEMBER 30, 2023

Revenue Cycle Management (RCM) Platforms Revenue Cycle Management (RCM) platforms automate financial processes in the healthcare industry. Healthcare organizations are increasingly evaluating RCM platform providers based on the functionalities, features, and technical support they provide.

Management 162

Management Healthcare Sourcing Sales 162

IBM Services

NOVEMBER 10, 2023

This means large amounts of data being produced, stored, and exchanged every second, which is also subject of inefficiencies and gaps in its access between patients, providers, and payers given the inconsistencies in how healthcare data interoperability standards are implemented. Why is data interoperability an imperative?

Administrative 101

Administrative Healthcare Right-Sizing Insurance 101

Automation Anywhere

MARCH 4, 2021

In healthcare organizations, the revenue cycle is a broad set of activities that track and capture revenues associated with providing services to patients from the initial encounter until the final payment of the balance. The forms may be submitted to the healthcare provider anytime day or night.

Healthcare 96

Healthcare Automation Out-Tasking Data Entry 96

Automation Anywhere

JANUARY 28, 2021

Two related industries that can benefit from intelligent automation are life sciences and healthcare. Yet, for some healthcare organizations, intelligent automation is still on the table for consideration. At one point, both were behind other industries in adopting the technology. They can help improve clinical outcomes.

Healthcare 98

Healthcare Automation Pharmaceuticals Robotics Process Automation 98

IBM Services

NOVEMBER 20, 2023

Today’s healthcare providers use a wide variety of applications and data across a broad ecosystem of partners to manage their daily workflows. In fact, some healthcare data are still transmitted in physical format, impeding providers’ ability to benefit from integration and automation. What is HL7?

Healthcare 93

Healthcare Efficiency Automation Sourcing 93

Perficient Digital Transformation

APRIL 4, 2023

Healthcare organizations are addressing the need to innovate by adopting digital health platforms (DHPs). We used Health Cloud to integrate data from disparate sources and leveraged Omnistudio to automate previously manual processes. We understand that the healthcare market is drastically changing.

Healthcare 98

Healthcare Insurance Manufacturing Collaborations 98

Redial

OCTOBER 31, 2022

It helps obtain valuable insights into your business, customers, or other areas by analyzing structured and unstructured sources of information. . This method, applied in the healthcare industry , can give accurate patient records that enable the physician to make effective decisions at the right time. . Image by DCStudio on Freepik.

Healthcare 100

Healthcare Research Sourcing Business Process Outsourcing 100

IBM Services

MAY 9, 2024

The healthcare industry faces arguably the highest stakes when it comes to data governance. For starters, healthcare organizations constantly encounter vast (and ever-increasing) amounts of highly regulated personal data. healthcare, managing the accuracy, quality and integrity of data is the focus of data governance.

Government 71

Government Healthcare Regulations Insurance 71

Everest Group

MAY 10, 2022

The hospital revenue cycle process was not immune to the many changes COVID-19 brought to the US healthcare provider ecosystem, causing health systems to significantly shift operations to survive. Exhibit 1: Split of new Revenue Cycle Management (RCM) services deals in 2021 – sole-sourced versus RFP-led.

Management 130

Management Healthcare Cybersecurity Right-Sizing 130

Everest Group

APRIL 15, 2024

Providers are striving to democratize decision-making by enhancing platform accessibility and integrating data from diverse sources. The market landscape is rapidly evolving, with specialized people analytics platform providers and Human Capital Management (HCM) systems fulfilling buyer needs.

Analytics 162

Analytics Sourcing Healthcare Research 162