Everest Group

SEPTEMBER 25, 2024

Committed and driven to making a lasting change and a difference across the globe, having a major presence in the APAC region, as well as Latin America, the Middle East, Africa, Europe and North America, Everest Group has now gone one step further with their promise, pledging to grow the impact sourcing workforce to 1 million by 2030.

Impact Sourcing 130

Impact Sourcing Sourcing Research Marketing 130

Everest Group

SEPTEMBER 22, 2022

Everest Group commits to help organizations around the world dramatically increase the number of jobs provided to workers in marginalized communities and lift communities out of poverty through impact sourcing. Women and unemployed youth form the largest segments of the impact sourcing workforce.

Impact Sourcing 130

Impact Sourcing Sourcing Research Government 130

Everest Group

MARCH 23, 2023

Impact sourcing can transform individual lives, create diverse and inclusive workforces for employers, and deliver economic benefits to entire communities. Why is impact sourcing so critical today? The impact sourcing ecosystem plays a critical role in helping these individuals. What is impact sourcing?

Impact Sourcing 130

Impact Sourcing Sourcing Co-Sourcing Government 130

Everest Group

MAY 1, 2023

Seeing impact sourcing in action at Vindhya e-Infomedia validated to Everest Group that this growing business practice is more than a feel-good story but a win-win for individuals, companies, and communities. Highlights of the trip were meeting Vindhya e-Infomedia Founder and Managing Director Pavithra Y. The team was truly inspired!

Impact Sourcing 130

Impact Sourcing Sourcing Jobbing BPO 130

Everest Group

OCTOBER 26, 2023

Capgemini invited Rita Soni, Everest Group Principal Analyst, Impact Sourcing and Sustainability Research, to speak on a panel about technology companies’ unique role in addressing biodiversity entitled, Data & AI for Climate: Biodiversity Buzz.

Impact Sourcing 162

Impact Sourcing Sourcing Government Research 162

Everest Group

OCTOBER 10, 2023

Procurement Outsourcing (PO) – Services Procurement Outsourcing (PO) providers are seen as strategic partners by organizations and are playing a critical role in helping them navigate the challenges posed by macroeconomic uncertainties and inflationary pressures by driving cost reduction and enhancing efficiencies.

Outsourcing 189

Outsourcing Service Sourcing Payroll 189

Everest Group

SEPTEMBER 18, 2024

Soni , Principal Analyst for Impact Sourcing and Sustainability, will be in attendance at the Clinton Global Initiative 2024 meeting on September 23-24, held in New York City. Everest Group’s first Commitment to Action in 2022 was to grow the impact sourcing market from 350,000 FTEs to half a million in three years.

Impact Sourcing 130

Impact Sourcing Sourcing Government Research 130

Everest Group

AUGUST 14, 2023

Soni , Principal Analyst for Impact Sourcing and Sustainability, will attend the Clinton Global Initiative 2023 meeting on September 18-19 in New York City. Everest Group’s Commitment to Action is to grow the impact sourcing market to half a million in three years. Learn more about Everest Group’s Commitment to Action.

Impact Sourcing 130

Impact Sourcing Sourcing Government Research 130

Everest Group

DECEMBER 5, 2023

Read on to learn about the skill requirements needed in the sustainability service market and how to bridge the talent gap. This shift in mindset has fueled the growth of the sustainability services market as organizations increasingly recognize the need to adopt eco-friendly practices.

Service 162

Service Co-Sourcing Impact Sourcing Collaborations 162

Everest Group

JUNE 7, 2022

Client Success Story #1: A leading global systems integrator engaged Everest Group to conduct a deep-dive study and workshop on the current competitive landscape for sustainability technology enablement services in the European market. A deep dive into the potential of impact sourcing.

Research 100

Research Impact Sourcing Sourcing Marketing 100

Everest Group

JULY 24, 2024

Since then, we have continued to build out our coverage areas, our perspectives, our networks, and our research teams. The topic of sustainability across all its manifestations is one that several years ago Everest Group committed to addressing because, as one of our Managing Partners said, “It’s the right thing to do.”

Impact Sourcing 130

Impact Sourcing Pharmaceuticals Research Sourcing 130

Everest Group

JUNE 8, 2023

In this LinkedIn Live session, we will explore one of the key aspects of impact sourcing – impact measurement – and the need to track metrics effectively for better business case creation. What questions did the event address?

Impact Sourcing 130

Impact Sourcing Sourcing Research Marketing 130

Everest Group

NOVEMBER 30, 2022

Service providers who lead in green engineering and can produce significantly more carbon-efficient software have an opportunity to price their sustainable IT services at higher premiums and pioneer this emerging space. Read on to explore more on IT services pricing in today’s ESG-focused marketplace. . Green software.

Service 130

Service Engineering Software Impact Sourcing 130

NoonDalton

DECEMBER 4, 2023

This shift is particularly evident in the global business services industry, where companies like ours are making significant strides. Our commitment to impact sourcing isn’t just about meeting a quota or a superficial addition to our corporate social responsibility portfolio.

Impact Sourcing 52

Impact Sourcing Sourcing Government Advisory 52

Everest Group

NOVEMBER 30, 2023

As we stand on the brink of COP28 (November 30 to December 12, 2023), Everest Group’s technology service provider clients and industry leaders are poised to play a pivotal role in advancing the goals set forth by the Paris Agreement. This is a theme prominent not just at an enterprise level, but also at an international level.

Supply Chain Management 162

Supply Chain Management Finance Research Government 162

Everest Group

AUGUST 29, 2022

While COVID-19 increased demand for CX-related services , it was not the only driver. As a result, greater focus is being put on customer experience (CX) and customer service (CS) leaders to deliver an exceptional experience. They also are focusing on improving the employee experience (EX) to retain the talent they find.

Reduced Costs 195

Reduced Costs Analytics Impact Sourcing Outsourcing 195

Everest Group

DECEMBER 2, 2021

While not new concepts to the services industry, the COVID-19 pandemic has increased the number of boardroom discussions on diverse hiring practices, especially with the ongoing talent shortage. Having a diverse workforce can provide numerous benefits, making it the way forward for the Business Process Services (BPS) industry.

Impact Sourcing 130

Impact Sourcing BPO Sourcing Business Process Outsourcing 130

Everest Group

JUNE 29, 2022

Join this LinkedIn Live event as our experts present compelling business cases for sustainability and reveal key takeaways from our inaugural Sustainability Enablement Technology Services PEAK Matrix® Report , which details ways that providers are helping enterprises realize their sustainability goals. Arpita Dwivedi. Senior Analyst.

Impact Sourcing 130

Impact Sourcing Research Sourcing Efficiency 130

Everest Group

MARCH 23, 2022

2021 was a milestone year for Global Business Services (GBS) with most enterprises reporting the model exceeded expectations for global business services solutions and delivery. Our research shows that 70% of teams are likely to operate in hybrid models moving forward. Action #5 – Obsess Over Employee Experience.

Global Business Services 130

Global Business Services Service Impact Sourcing Sourcing 130

Everest Group

MAY 22, 2024

Over the last 12+ months, we have seen a massive drop in the stock performance of nearly every publicly traded customer experience management (CXM) service provider. Reach out to discuss this topic in depth.

Robotics Process Automation 173

Robotics Process Automation Right-Sizing Call Center Sourcing 173

Everest Group

NOVEMBER 16, 2022

Global Business Services (GBS) organizations have a big opportunity to champion Environment, Social, and Governance (ESG) in banking and financial services (BFS) institutions. ESG is creating new opportunities for BFS Global Business Services organizations. ESG products and services emerge.

Sourcing 130

Sourcing Banking Global Business Services Out-Tasking 130

Raya Contact Center

DECEMBER 22, 2024

We are pleased to share this guest blog post written by Aishwarya Barjatya, Practice Director at Everest Group, a global research firm. Egypt is home to a multilingual workforce of approximately 250,000 full-time equivalents (FTEs), capable of supporting over 20 languages in both voice and non-voice business process services.

Government 45

Government Impact Sourcing Research Analytics 45

Everest Group

SEPTEMBER 20, 2021

Learn more about the scope of services provided by the technology market around sustainability here: ESG tech stack- Everest Group. While voices on the other side may question the real impact and efficacy of ESG efforts by enterprises, we believe it is a little too soon to declare ESG as passe.

Advisory 130

Advisory Government Impact Sourcing Accounting 130

SIG Speaks

JANUARY 13, 2023

SIG University Certified Sourcing Professional (CSP) program graduate Shridhar Kundaram shares his perspective on a four-step sourcing process that can help take your sourcing team to the next level. Sourcing involves four significant steps Assess , Analyze , Execute and Evaluate. . learn more. .

Sourcing 40

Sourcing Strategic Sourcing Impact Sourcing Government 40

Everest Group

MAY 24, 2023

Virtual Roundtable Measuring the Impact of Impact Sourcing May 24, 2023 | 9 AM EDT | 7:30 PM IST In this forum, Rita will explore one of the key aspects of impact sourcing – impact measurement – and the need to track metrics effectively for strong business case creation.

Impact Sourcing 130

Impact Sourcing Sourcing Research Jobbing 130

Everest Group

DECEMBER 6, 2022

COP 27 proved to be an instrumental platform for service providers and Big Tech players to engage in sustainability conversations and highlight their contributions towards the planet and its people. With changing geo-political scenarios, Africa will prove to be an attractive opportunity for various investors and service providers.

Collaborations 130

Collaborations Finance Regulations Impact Sourcing 130

Everest Group

FEBRUARY 7, 2025

Businesses in digital services, education and workforce training can integrate similar initiatives into their core talent strategies, creating sustainable pathways for skill-building and economic mobility. This approach drives both business success and economic inclusion.

Impact Sourcing 130

Impact Sourcing Sourcing Analytics Out-Tasking 130