Everest Group

MAY 1, 2023

Seeing impact sourcing in action at Vindhya e-Infomedia validated to Everest Group that this growing business practice is more than a feel-good story but a win-win for individuals, companies, and communities. Highlights of the trip were meeting Vindhya e-Infomedia Founder and Managing Director Pavithra Y. The team was truly inspired!

Impact Sourcing 130

Impact Sourcing Sourcing Jobbing BPO 130

Everest Group

SEPTEMBER 22, 2022

Everest Group commits to help organizations around the world dramatically increase the number of jobs provided to workers in marginalized communities and lift communities out of poverty through impact sourcing. Women and unemployed youth form the largest segments of the impact sourcing workforce.

Impact Sourcing 130

Impact Sourcing Sourcing Research Government 130

Everest Group

SEPTEMBER 25, 2024

Committed and driven to making a lasting change and a difference across the globe, having a major presence in the APAC region, as well as Latin America, the Middle East, Africa, Europe and North America, Everest Group has now gone one step further with their promise, pledging to grow the impact sourcing workforce to 1 million by 2030.

Impact Sourcing 130

Impact Sourcing Sourcing Research Marketing 130

Everest Group

JUNE 7, 2022

Market Insights™ Implications of Impact Sourcing. Market Insights™ Key Drivers of Impact Sourcing. Market Insights™ Impact Sourcing Market Ecosystem. Market Insights™ Impact Sourcing Specialist Delivery Spectrum. LEARN MORE ABOUT enabling technology for sustainability.

Impact Sourcing 245

Impact Sourcing Service Sourcing Analytics 245

Everest Group

AUGUST 9, 2022

Sustainable Moderation: The “Impact” of “Sourcing” on Trust & Safety. With the demand for this skill skyrocketing, it is now imperative that organizations look to emerging geographies to source talent. Sustainable sourcing practices in content moderation have never been more vital to ensuring Trust and Safety.

Sourcing 130

Sourcing Impact Sourcing BPO Government 130

Everest Group

OCTOBER 26, 2023

Capgemini invited Rita Soni, Everest Group Principal Analyst, Impact Sourcing and Sustainability Research, to speak on a panel about technology companies’ unique role in addressing biodiversity entitled, Data & AI for Climate: Biodiversity Buzz.

Impact Sourcing 162

Impact Sourcing Sourcing Government Research 162

Everest Group

SEPTEMBER 18, 2024

Soni , Principal Analyst for Impact Sourcing and Sustainability, will be in attendance at the Clinton Global Initiative 2024 meeting on September 23-24, held in New York City. Everest Group’s first Commitment to Action in 2022 was to grow the impact sourcing market from 350,000 FTEs to half a million in three years.

Impact Sourcing 130

Impact Sourcing Sourcing Government Research 130

Everest Group

AUGUST 14, 2023

Soni , Principal Analyst for Impact Sourcing and Sustainability, will attend the Clinton Global Initiative 2023 meeting on September 18-19 in New York City. Everest Group’s Commitment to Action is to grow the impact sourcing market to half a million in three years. Learn more about Everest Group’s Commitment to Action.

Impact Sourcing 130

Impact Sourcing Sourcing Government Research 130

Everest Group

JUNE 8, 2023

In this LinkedIn Live session, we will explore one of the key aspects of impact sourcing – impact measurement – and the need to track metrics effectively for better business case creation. What questions did the event address?

Impact Sourcing 130

Impact Sourcing Sourcing Research Marketing 130

NoonDalton

DECEMBER 4, 2023

Our commitment to impact sourcing isn’t just about meeting a quota or a superficial addition to our corporate social responsibility portfolio. Understanding Impact Sourcing Impact Sourcing is a transformative business practice that extends beyond the conventional boundaries of corporate social responsibility.

Impact Sourcing 52

Impact Sourcing Sourcing Government Advisory 52

Everest Group

SEPTEMBER 30, 2022

Soni , Principal Analyst, Impact Sourcing and Sustainability Research at Everest Group, will join a panel of experts to deliver a session titled The Next Evolution of #Tech4Good – Inclusivity in Tech Jobs. Principal Analyst, Impact Sourcing and Sustainability Research, Everest Group. Live, virtual event.

Impact Sourcing 130

Impact Sourcing Research Jobbing Sourcing 130

Everest Group

JULY 24, 2024

Since then, we have continued to build out our coverage areas, our perspectives, our networks, and our research teams. The topic of sustainability across all its manifestations is one that several years ago Everest Group committed to addressing because, as one of our Managing Partners said, “It’s the right thing to do.”

Impact Sourcing 130

Impact Sourcing Pharmaceuticals Research Sourcing 130

Everest Group

JUNE 7, 2022

Client Success Story #2: Amy Fong and Rita Soni spoke at SIG’s 2022 Procurement Technology Summit on April 5, 2022 in the session titled, “ESG in Services: What Sourcing Teams Must Know to Do More.” They spoke about: An in-depth view of Everest Group’s “purpose framework” and Rita’s focus area – impact sourcing.

Research 100

Research Impact Sourcing Sourcing Marketing 100

Everest Group

OCTOBER 17, 2022

At the Clinton Global Initiative September 2022 meeting, former President Bill Clinton recognized research firm Everest Group’s pledge to grow the global impact sourcing market from its current level of 350,000 full time employees (FTEs) to half a million in three years. This is not just ticking a box.”.

Impact Sourcing 130

Impact Sourcing Nearshoring Sourcing Outsourcing 130

Everest Group

OCTOBER 17, 2022

At the Clinton Global Initiative September 2022 meeting, former President Bill Clinton recognized research firm Everest Group’s pledge to grow the global impact sourcing market from its current level of 350,000 full time employees (FTEs) to half a million in three years. This is not just ticking a box.”.

Impact Sourcing 130

Impact Sourcing Nearshoring Outsourcing Sourcing 130

Everest Group

JUNE 12, 2024

Soni Principal Analyst, Impact Sourcing and Sustainability Research, Everest Group This event will discuss the pitfalls in its way, the ongoing disruption of automation solutions and artificial intelligence, how well-established delivery models are being transformed today, and what’s ahead in the near term.

Nearshoring 130

Nearshoring Impact Sourcing Flexibility Research 130

Everest Group

NOVEMBER 16, 2022

For a deep dive into the opportunities summarized below, please read our newly released research. Discover more about how to integrate sustainability and ESG initiatives into your organization in our upcoming webinar, Driving Larger-scale Adoption of Impact Sourcing from the Inside Out.

Sourcing 130

Sourcing Banking Global Business Services Out-Tasking 130

Everest Group

AUGUST 29, 2022

To capitalize on this opportunity, data analytics use within outsourced contracts has grown significantly over the past few years, and our recent research shows that analytics is now present in 30% to 35% of CXM deals. They also are focusing on improving the employee experience (EX) to retain the talent they find.

Reduced Costs 195

Reduced Costs Analytics Impact Sourcing Outsourcing 195

Everest Group

DECEMBER 2, 2021

To learn more about why your organization should pay attention to supplier diversity, Impact Sourcing (IS), and Diversity, Equity, and Inclusion (DE&I), read on. Thus, impact sourcing is impactful sourcing – for the bottom line too! What do these terms mean? Intangible benefits.

Impact Sourcing 130

Impact Sourcing BPO Sourcing Business Process Outsourcing 130

Everest Group

OCTOBER 10, 2023

Procurement Outsourcing (PO) – Services PEAK Matrix® Assessment 2023 What is in this PEAK Matrix® Report In this research, we present detailed assessments of 23 PO providers featured on the PO Services PEAK Matrix® Assessment 2023.

Outsourcing 189

Outsourcing Service Sourcing Payroll 189

Everest Group

NOVEMBER 30, 2023

Our research highlights the transformative power of technology in reducing carbon footprints, enhancing energy efficiency, and driving sustainable practices across sectors as diverse as oil & gas, banking & finance, and manufacturing.

Supply Chain Management 162

Supply Chain Management Finance Research Government 162

Everest Group

JUNE 29, 2022

Principal Analyst, Impact Sourcing and Sustainability Research. Arpita Dwivedi. Senior Analyst. Meenakshi Narayanan. REGISTER ON LINKEDIN.

Impact Sourcing 130

Impact Sourcing Research Sourcing Efficiency 130

Everest Group

JULY 18, 2023

Rita Soni , Principal Analyst covering impact sourcing and sustainability research at Everest Group, says raising awareness of assistive technologies is insufficient, and that the government needs to ensure affordability and access, as well as standardization, was part of the agenda.

Government 100

Government Impact Sourcing Research Sourcing 100

Everest Group

DECEMBER 5, 2023

This report sheds light on the sourcing, skilling, and organizational structuring strategies tailored to the unique needs of service providers in the sustainability space. To explore the above strategies in detail, check out our viewpoint: A Provider’s Playbook to Bridging the Sustainability Skills Gap.

Service 162

Service Co-Sourcing Impact Sourcing Collaborations 162

Everest Group

NOVEMBER 30, 2022

Consumers pay more for products that are marked “organic” and happily shell out extra bucks for greener packaging or responsibly-sourced coffee. And in the process, the impact of emerging technologies has largely gone unnoticed. Now, this isn’t a new notion by any means. But they also generate pricing power due to differentiation.

Service 130

Service Engineering Software Impact Sourcing 130

Everest Group

MAY 22, 2024

These providers bring a high degree of domain expertise and understand customer’s problems, and therefore, are best placed to deploy solutions using the latest technologies.

Robotics Process Automation 173

Robotics Process Automation Right-Sizing Call Center Sourcing 173

Everest Group

MARCH 23, 2022

Based on our report, It’s Not a Talent War; It’s a New Reality – 2022 Key Issues in Global Sourcing, GBS headcount growth is expected to be steady, with average growth moving from 4-5% in 2020 to 8-10% in 2021. Our research shows that 70% of teams are likely to operate in hybrid models moving forward.

Global Business Services 130

Global Business Services Service Impact Sourcing Sourcing 130

SIG Speaks

JANUARY 13, 2023

SIG University Certified Sourcing Professional (CSP) program graduate Shridhar Kundaram shares his perspective on a four-step sourcing process that can help take your sourcing team to the next level. Sourcing involves four significant steps Assess , Analyze , Execute and Evaluate. .

Sourcing 40

Sourcing Strategic Sourcing Impact Sourcing Government 40

Everest Group

SEPTEMBER 20, 2021

To discuss your ESG efforts, please feel free to contact Aakash Jaiswal, Senior Analyst, at Aakash.jaiswal@everestgrp.com , or Rita Soni, Principal Analyst, Impact Sourcing and Sustainability Research at rita.soni@everestgrp.com.

Advisory 130

Advisory Government Impact Sourcing Accounting 130

Raya Contact Center

DECEMBER 22, 2024

We are pleased to share this guest blog post written by Aishwarya Barjatya, Practice Director at Everest Group, a global research firm. These locations also offer an opportunity to meet impact sourcing goals. Read on to explore the emerging CX trends transforming the Gulf regions customer experience (CX) landscape.

Government 45

Government Impact Sourcing Research Analytics 45

Everest Group

MAY 24, 2023

Virtual Roundtable Measuring the Impact of Impact Sourcing May 24, 2023 | 9 AM EDT | 7:30 PM IST In this forum, Rita will explore one of the key aspects of impact sourcing – impact measurement – and the need to track metrics effectively for strong business case creation.

Impact Sourcing 130

Impact Sourcing Sourcing Research Jobbing 130

Everest Group

APRIL 1, 2025

We are inviting signatories of Everest Groups Clinton Global Initiative (CGI) commitment to join an exclusive, members-only virtual roundtable to discuss how this powerful technology can be leveraged responsibly within the impact sourcing ecosystem. Virtual Roundtable Guidelines The only price ofadmissionis participation.

Impact Sourcing 130

Impact Sourcing Sourcing Research Marketing 130

Everest Group

DECEMBER 6, 2022

Rita Soni, Principal Analyst, Impact Sourcing & Sustainability Research. With changing geo-political scenarios, Africa will prove to be an attractive opportunity for various investors and service providers. To discuss further, please reach out to Rita Soni and Ambika Kini. Email ID: Rita.soni@everestgrp.com. Twitter: [link].

Collaborations 130

Collaborations Finance Regulations Impact Sourcing 130

Everest Group

FEBRUARY 14, 2025

With political shifts on the horizon, enterprises are questioning whether the focus on sustainability and impact sourcing will decline in 2025. While there may be some impact, these topics will continue to be a priority for organizations. Join us in our commitment to action

Research 130

Research Impact Sourcing Sourcing Collaborations 130

Everest Group

FEBRUARY 7, 2025

The same cognitive skills honed through chess can be leveraged to upskill impact sourcing professionals, enabling them to take on more complex, high-value tasks in the tech services industry. Remarkably, this goal was achieved in just two years, fueling a new ambition: to scale the impact sourcing workforce to 1 million by 2030.

Impact Sourcing 130

Impact Sourcing Sourcing Analytics Out-Tasking 130