Everest Group

MAY 24, 2023

Virtual Roundtable Measuring the Impact of Impact Sourcing May 24, 2023 | 9 AM EDT | 7:30 PM IST In this forum, Rita will explore one of the key aspects of impact sourcing – impact measurement – and the need to track metrics effectively for strong business case creation.

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Impact Sourcing Sourcing Research Jobbing 130

Everest Group

JUNE 7, 2022

Top Sustainability Enablement Technology Services. The role of enabling technology for sustainability and responsible business models is fast evolving, with emerging technologies such as Artificial Intelligence (AI), Internet of Things (IoT), predictive analytics, and blockchain underpinning the sustainability services market.

Impact Sourcing 245

Impact Sourcing Service Sourcing Analytics 245

Everest Group

DECEMBER 8, 2022

Driving Larger-scale Adoption of Impact Sourcing from the Inside Out. Impact sourcing allows businesses to find highly engaged and stable talent sources that deliver quality work with low attrition rates while simultaneously meeting their sustainability requirements and goals. VIRTUAL ROUNDTABLE. Who should attend?

Impact Sourcing 130

Impact Sourcing Sourcing Research Outsourcing 130

Everest Group

JANUARY 17, 2024

Explore our 2023 report for insights on top locations with high impact worker presence, detailing talent distribution in impact sourcing.

Impact Sourcing 130

Impact Sourcing Sourcing Marketing Engineering 130

Everest Group

MARCH 17, 2023

By working together, employers, training institutions, the government, and other stakeholders can create a sustainable and inclusive impact sourcing movement in India that empowers the rural population and drives overall social transformation. What is impact sourcing?

Impact Sourcing 130

Impact Sourcing Sourcing BPO Government 130

Everest Group

MAY 12, 2022

Everest Group research validates growing business case for impact sourcing—offering enterprises alternative talent sources while making this world a better place to live in. Impact sourcing workers deliver a reliable quality of service and, in many cases, very unique and valuable talents and perspectives.

Impact Sourcing 130

Impact Sourcing Sourcing E-Commerce Research 130

Everest Group

MARCH 16, 2023

LINKEDIN LIVE What Are the Benefits and Barriers of Impact Sourcing in CXM? IST Impact sourcing is an ethical outsourcing practice that intentionally focuses on maximizing societal and business outcomes. What are the key trends and drivers leading to impact sourcing demand? March 16, 2023 | 10 a.m.

Impact Sourcing 130

Impact Sourcing Sourcing Outsourcing Government 130

Everest Group

MARCH 23, 2023

Impact sourcing can transform individual lives, create diverse and inclusive workforces for employers, and deliver economic benefits to entire communities. Why is impact sourcing so critical today? The impact sourcing ecosystem plays a critical role in helping these individuals. What is impact sourcing?

Impact Sourcing 130

Impact Sourcing Sourcing Co-Sourcing Government 130

Everest Group

MAY 1, 2023

Seeing impact sourcing in action at Vindhya e-Infomedia validated to Everest Group that this growing business practice is more than a feel-good story but a win-win for individuals, companies, and communities. Highlights of the trip were meeting Vindhya e-Infomedia Founder and Managing Director Pavithra Y. The team was truly inspired!

Impact Sourcing 130

Impact Sourcing Sourcing Jobbing BPO 130

Everest Group

JANUARY 17, 2024

Learn the influence of Generation AI and Large Language Models (LLMs) on impact sourcing and the challenges hindering their adoption.

Impact Sourcing 147

Impact Sourcing Sourcing Marketing Engineering 147

Everest Group

SEPTEMBER 25, 2024

Committed and driven to making a lasting change and a difference across the globe, having a major presence in the APAC region, as well as Latin America, the Middle East, Africa, Europe and North America, Everest Group has now gone one step further with their promise, pledging to grow the impact sourcing workforce to 1 million by 2030.

Impact Sourcing 130

Impact Sourcing Sourcing Research Marketing 130

Everest Group

SEPTEMBER 22, 2022

Everest Group commits to help organizations around the world dramatically increase the number of jobs provided to workers in marginalized communities and lift communities out of poverty through impact sourcing. Women and unemployed youth form the largest segments of the impact sourcing workforce.

Impact Sourcing 130

Impact Sourcing Sourcing Research Government 130

Everest Group

OCTOBER 25, 2023

Learn how impact sourcing work evolved from conventional work activities to evolved work activities in the value chain.

Impact Sourcing 130

Impact Sourcing Sourcing Marketing Engineering 130

Everest Group

DECEMBER 7, 2021

ESG in Services: What Sourcing Teams Must Know to Do More. While environmental, social, and governance (ESG) objectives have been important to sourcing teams for years, most efforts have focused on the materials supply chain or smaller, less strategic suppliers. What does sustainability look like in services categories?

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Sourcing Service Impact Sourcing Government 246

Everest Group

MARCH 21, 2022

Impact sourcing is a business imperative that will not only help companies reach new talent pools but also offer opportunities to marginalized communities and populations, especially women. Empowering women through impact sourcing. The gender gap in global services.

Impact Sourcing 130

Impact Sourcing Sourcing Sales Jobbing 130

ScaleHub

JANUARY 25, 2023

Socially conscious actions have shown positive returns for both businesses and communities at-large – and none more so than Impact Sourcing. Read our primer on Impact Sourcing: what it is, why companies should consider it, and how ScaleHub puts it into action with the help of trusted partners.

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Impact Sourcing Sourcing Data Entry Business Process Outsourcing 98

Everest Group

APRIL 3, 2024

Navigating the Platform Odyssey: Software Product Engineering Services In the product engineering space, software remains the largest area of expenditure, maintaining its upward trajectory despite a slower pace.

Engineering 162

Engineering Software Service Impact Sourcing 162

Everest Group

MAY 17, 2024

Sustainability Enablement Technology Services In today’s business environment, sustainability has evolved from a mere buzzword to a vital imperative for enterprises across diverse industries. By doing so, businesses can effectively navigate sustainability challenges while driving positive environmental and social impact.

Service 162

Service Impact Sourcing Marketing Outsourcing 162

Everest Group

SEPTEMBER 14, 2023

South Africa has emerged as a stand-out destination for customer experience (CX) services. With the rapid global transformation and dynamic shifts in commerce shaped by cutting-edge strategies, one continent is emerging as a rising giant in the realm of customer CX services delivery – Africa.

Service 173

Service Impact Sourcing Contact Center Outsourcing Government 173

Everest Group

MAY 2, 2024

live webinar Sourcing Leaders’ Key Priorities: Accelerating Growth Through Global Services May 2, 2024 | 9 a.m. IST As the second half of 2024 approaches, sourcing leaders are pivoting towards revenue acceleration strategies, moving beyond the traditional focus on cost savings. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m.

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Sourcing Service Strategic Sourcing BPO 147

Everest Group

OCTOBER 26, 2023

Capgemini invited Rita Soni, Everest Group Principal Analyst, Impact Sourcing and Sustainability Research, to speak on a panel about technology companies’ unique role in addressing biodiversity entitled, Data & AI for Climate: Biodiversity Buzz.

Impact Sourcing 162

Impact Sourcing Sourcing Government Research 162

Everest Group

OCTOBER 10, 2023

Procurement Outsourcing (PO) – Services Procurement Outsourcing (PO) providers are seen as strategic partners by organizations and are playing a critical role in helping them navigate the challenges posed by macroeconomic uncertainties and inflationary pressures by driving cost reduction and enhancing efficiencies.

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Outsourcing Service Sourcing Payroll 189

Intelligent Sourcing

MAY 9, 2023

Contact BPO, a customer service call centre serving international markets notably in the US and Canada, and part of AlefBet Holdings group, has a focused impact sourcing strategy of recruiting and employing disadvantaged and disabled South African youth throughout their operations in Johannesburg and Cape Town.

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Impact Sourcing Global Business Services Sourcing Service 52

Everest Group

SEPTEMBER 18, 2024

Soni , Principal Analyst for Impact Sourcing and Sustainability, will be in attendance at the Clinton Global Initiative 2024 meeting on September 23-24, held in New York City. Everest Group’s first Commitment to Action in 2022 was to grow the impact sourcing market from 350,000 FTEs to half a million in three years.

Impact Sourcing 130

Impact Sourcing Sourcing Government Research 130

Everest Group

DECEMBER 5, 2023

Read on to learn about the skill requirements needed in the sustainability service market and how to bridge the talent gap. This shift in mindset has fueled the growth of the sustainability services market as organizations increasingly recognize the need to adopt eco-friendly practices.

Service 162

Service Co-Sourcing Impact Sourcing Collaborations 162

Everest Group

MARCH 22, 2022

How are European Organisations Riding the Global Services Headwinds? Steeply climbing salaries and outsourcing rates, dwindling talent pools, and increasing customer expectations of service are causing organisations across Europe to feel the heat and break budgets when it comes to global services. March 22, 2022 |. Parul Jain.

Service 130

Service Impact Sourcing BPO Sourcing 130

Everest Group

OCTOBER 12, 2023

How do they differ from and/or complement more traditional KPIs and SLAs? Why use OKRs for sustainability specifically? Who should attend?

Impact Sourcing 173

Impact Sourcing Sourcing Software Service 173

NoonDalton

DECEMBER 20, 2023

When it comes to socially responsible business practices, Impact Sourcing stands out as a beacon of innovation and inclusivity. However, as with any pioneering business model, implementing Impact Sourcing comes with its unique set of challenges.

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Impact Sourcing Sourcing Collaborations Out-Tasking 52

NoonDalton

DECEMBER 13, 2023

This pattern is vividly represented in the concept of Impact Sourcing, a progressive business strategy that extends beyond the traditional boundaries of outsourcing. At its core, Impact Sourcing is not just about business process efficiency; it’s about creating a more inclusive and equitable global workforce.

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Impact Sourcing Sourcing Jobbing Outsourcing 52

Everest Group

AUGUST 14, 2023

Soni , Principal Analyst for Impact Sourcing and Sustainability, will attend the Clinton Global Initiative 2023 meeting on September 18-19 in New York City. Everest Group’s Commitment to Action is to grow the impact sourcing market to half a million in three years. Learn more about Everest Group’s Commitment to Action.

Impact Sourcing 130

Impact Sourcing Sourcing Government Research 130

Everest Group

MAY 10, 2022

Join this webinar as our experts discuss in detail current sustainability enablement technology services market trends and provide insights on how the market is shaping out. I consent to the use of Personal Data I provide for the provision of information relating to Everest Group's goods and services. Δ

Impact Sourcing 246

Impact Sourcing Sourcing Marketing Jobbing 246

NoonDalton

DECEMBER 4, 2023

This shift is particularly evident in the global business services industry, where companies like ours are making significant strides. Our commitment to impact sourcing isn’t just about meeting a quota or a superficial addition to our corporate social responsibility portfolio.

Impact Sourcing 52

Impact Sourcing Sourcing Government Advisory 52

NoonDalton

JANUARY 17, 2024

In a world where the contours of work are continuously evolving, a transformative approach known as Impact Sourcing is gaining traction and redefining workforce dynamics. Impact Sourcing is a strategic approach to outsourcing that prioritizes social and economic inclusion.

Impact Sourcing 52

Impact Sourcing Sourcing Outsourcing Jobbing 52

Everest Group

MARCH 8, 2022

We’ll shed light on how impact sourcing is helping enterprises and service providers mitigate challenges such as high attrition and talent costs and shortages, while supporting the welfare of communities. Our experts will explore: What is impact sourcing? What does the impact sourcing landscape look like?

Impact Sourcing 130

Impact Sourcing Sourcing Government Global Business Services 130

NoonDalton

JANUARY 1, 2024

In the landscape of modern business practices, Impact Sourcing has emerged as a transformative approach that not only drives corporate social responsibility but also contributes to inclusive economic growth. Understanding the true impact of Impact Sourcing initiatives is crucial.

Impact Sourcing 52

Impact Sourcing Sourcing Analytics Software 52

Everest Group

JUNE 8, 2023

In this LinkedIn Live session, we will explore one of the key aspects of impact sourcing – impact measurement – and the need to track metrics effectively for better business case creation. What questions did the event address?

Impact Sourcing 130

Impact Sourcing Sourcing Research Marketing 130

Everest Group

NOVEMBER 30, 2022

Service providers who lead in green engineering and can produce significantly more carbon-efficient software have an opportunity to price their sustainable IT services at higher premiums and pioneer this emerging space. Read on to explore more on IT services pricing in today’s ESG-focused marketplace. . Green software.

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Service Engineering Software Impact Sourcing 130