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Accounting, informationtechnology (IT) services, human resources (HR), quality assurance, and payment processing are examples of back-office tasks, sometimes known as internal business functions. You probably won’t save money, because nearshore companies likely pay their employees the same. . Types of BPO.
These are: Marketing Accounting Data Processing IT (InformationTechnology) enabled services Customer service Payroll. For instance, businesses may offshore IT software development to countries with low laborcosts. Nearshore Outsourcing. Nearshore outsourcing or nearshoring is similar to offshoring.
A Global Capability Center , commonly referred to as a GCC, is an offshore or nearshore entity fully owned and operated by a parent company. These centers provide a wide array of specialized services, ranging from informationtechnology (IT) and research and development (R&D) to complex back-office functions.
Administrative functions, sometimes called internal business functions, include accounting , informationtechnology (IT) services , human resources (HR) , payment processing , and quality assurance. Organizations engage in business process outsourcing for two main areas of work: back-office functions and front-office functions.
Unification of informationtechnology systems. When a company implements the shared service center model, it has to do it in a low-cost location to achieve the most significant benefit. A better-trained staff. An increased focus on the core business. Increased efficiency and productivity. Automated and controlled processes.
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