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Shared Service Center: Why the Philippines Is the Best Option?

Magellan Solutions

Besides BPO, the Philippines is the best option for shared services. What Is a Shared Service Center? Shared service centers are independent business units of processes, technologies, and people. With shared services, expertise and resources are shared within a company.

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New Everest Group Study Highlights Egypt’s Prospects as a Global Services Hub

Everest Group

Leading global research firm, supported by Egyptian Government Agency ITIDA (Information Technology Industry Development Agency), assesses the IT, business processes and engineering research & development potential in Egypt. For more information, visit [link]

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Key Issues 2023: Assessing the Global Services Industry’s Performance Against Expectations | Blog

Everest Group

Offshore locations and tier 2/3 cities are being considered to optimize costs To manage growing cost pressures, a key strategy for global leaders entering 2023 was continuing to leverage offshore locations and exploring alternative delivery strategies, such as leverage of tier 2/3 cities. This has led to muted growth (0.5-2%)

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List of Companies That Outsource Call Centers

Magellan Solutions

AT&T is a telecommunications company specializing in phone and internet services, wireless and data communications, IP-based and satellite television, telecommunications equipment, and security services. This direct connection calls for quality customer service both in-person and via any communication channel. HSBC Holdings.

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Comparing Outsourcing Quotes: 8 Things to Look Out For

Magellan Solutions

Source: Magellan Solutions In 2023, global outsourcing spending may reach US$731 billion, according to Deloitte’s Outsourcing and Shared Services 2019-2023 Report. Establishing rules on confidentiality helps ensure that the contractor does not misuse your company’s information. #7) Its market value in 2016 was US$106.46

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Companies That Outsource Call Center Operations

Magellan Solutions

AT&T is a telecommunications company specializing in phone and internet services, wireless and data communications, IP-based and satellite television, telecommunications equipment, and security services. This direct connection calls for quality customer service both in-person and via any communication channel. HSBC Holdings.

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Comparing Outsourcing Quotes: 8 Things to Look Out For

Magellan Solutions

Source: Magellan Solutions In 2023, global outsourcing spending may reach US$731 billion, according to Deloitte’s Outsourcing and Shared Services 2019-2023 Report. Establishing rules on confidentiality helps ensure that the contractor does not misuse your company’s information. #7) Its market value in 2016 was US$106.46