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In recent years, we have seen how technological advancements have transformed the way businesses operate, and the use of technology has proven to be an effective way to navigate through economic challenges. Informationtechnology (IT) can help be a valuable business tool during a recession in several ways.
This area of the organization takes care of sales and marketing tasks, as well as post-sales services. Employees of the front office will typically directly interact and have dealings with customers and have the responsibility of taking and processing orders while ensuring they are satisfied with the services rendered.
It’s tempting, when considering use cases for a new investment, to zoom out and look at everything the solution could possibly handle — “Imagine the ROI!” And while this approach may work to get a new implementation approved, it’s not the best way to roll out said implementation. Look to roboticprocessautomation (RPA) as an example.
Consider three areas where IA is playing a major role: Finance The finance function often leads by example to bring intelligent automation into an organization. Human resources (HR) HR processes are also a strong candidate for intelligent automation. Some will be transitory such as 100% remote work and a 0% fed funds rate.
This area of the organization takes care of sales and marketing tasks, as well as post-sales services. Employees of the front office will typically directly interact and have dealings with customers and have the responsibility of taking and processing orders while ensuring they are satisfied with the services rendered.
Staff have been able to dedicate significantly more time to negotiation support and other value-added tasks to support the operational business units. Over 100 Use Cases were selected and mapped to a variety of automation categories, including data extraction, transformation and generation, process mining, workflows and visualization.
Net adoption growth rates for both core and emerging finance technologies are expected to be strong in 2024, with the greatest growth in areas such as business process management (18%), virtualized data platforms (15%), digital workforce enablement tools (13%) and roboticprocessautomation (13%).
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