Information Technology Robotics Process Automation Service 
Anexa
JANUARY 30, 2023
In recent years, we have seen how technological advancements have transformed the way businesses operate, and the use of technology has proven to be an effective way to navigate through economic challenges. Information technology (IT) can help be a valuable business tool during a recession in several ways.
Automation Anywhere
OCTOBER 14, 2021
The pandemic has prompted changes in every industry, and financial services is no exception. Yet, the pandemic has accelerated the development of virtual service and the integration of digital channels such as web and chatbots with live channels such as call centers and live chat.
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Automation Anywhere
OCTOBER 26, 2020
Enterprise Service Management (ESM) is gaining substantial traction across industries, mainly because it applies to so many different business cases. It synthesizes the best of a number of key IT areas, including DevOps, information technology service management (ITSM), and low code/no code to empower knowledge workers with self-service.
Automation Anywhere
OCTOBER 19, 2020
Front and back office are terms used to refer to various business processes within a company where revenue-driving and customer-facing activities are considered front office, and all the backend processes used to deliver quality products or services are considered part of the back (and middle) office.
The Hackett Group
SEPTEMBER 21, 2023
The detailed analysis of current SG&A costs engaged proprietary performance benchmarks from The Hackett Group ® to quantify for the first time the potential impact Generative AI will have on SG&A, including finance, procurement, human resources, information technology, marketing, sales and other functions.
The Hackett Group
MARCH 14, 2023
Companies accelerated their use of digital technology in response to the pandemic, and this is continuing, with a focus on ensuring that their investments deliver value. Adoption growth rates in most digital transformation areas are high, and these technologies are proving their ability to meet or exceed business objectives.
Hyland
JUNE 13, 2022
Look to robotic process automation (RPA) as an example. While there are hundreds of RPA use cases specific to dozens of industries and departments (and implementing many of them is likely in your organization’s future and in the future of automation in general ), it’s impossible to roll them all out immediately.
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