Everest Group

JULY 3, 2024

Everest Group, in collaboration with the Information Technology Industry Development Agency (ITIDA), has assessed the factors shaping Egypt’s services landscape.

Marketing 130

Marketing Information Technology Collaborations Service 130

Everest Group

JULY 3, 2024

Everest Group, in collaboration with the Information Technology Industry Development Agency (ITIDA), has assessed the factors shaping Egypt’s services landscape.

Marketing 130

Marketing Information Technology Collaborations Service 130

Automation Anywhere

OCTOBER 26, 2020

Enterprise Service Management (ESM) is gaining substantial traction across industries, mainly because it applies to so many different business cases. It synthesizes the best of a number of key IT areas, including DevOps, information technology service management (ITSM), and low code/no code to empower knowledge workers with self-service.

Supply Chain Management 97

Supply Chain Management Facilities Management Robotics Process Automation Automation 97

Everest Group

SEPTEMBER 9, 2024

Additionally, major out-of-box integrations with large enterprise resource planning (ERPs) and other information technology (IT) assets are becoming increasingly common, enabling providers to cross-sell and upsell their services more effectively.

Management 130

Management Global Business Services Advisory Automation 130

Everest Group

OCTOBER 20, 2023

This becomes especially imperative as technological advancements like generative AI threaten to shift the industry’s current equilibrium and potentially start the next phase of a technological revolution. The global services industry must adapt swiftly to stay ahead of the curve.

Service 147

Service Offshoring Global Business Services Information Technology 147

Magellan Solutions

MAY 3, 2016

Magellan Solutions was part of the IBPAP (Information Technology and Business Process Association of the Philippines) delegation to CeBIT Australia 2016 in May 2-4 2016 at Sydney Olympic Park. Over 15 000 attendees joined the CeBIT exhibition that showcased the latest business technologies worldwide.

BPO 63

BPO Outsourcing Finance Healthcare 63

Magellan Solutions

MARCH 27, 2023

Source: Magellan Solutions In 2023, global outsourcing spending may reach US$731 billion, according to Deloitte’s Outsourcing and Shared Services 2019-2023 Report. We will examine some general outsourcing statistics below. Around US$700 billion was spent by corporations on outsourcing in total in 2022.In

Outsourcing 86

Outsourcing Business Process Outsourcing Out-Tasking E-Commerce 86

Intugo

MAY 19, 2023

The Mexican government estimates that the information technology services market amounted to more than 2.15 Cost competitiveness In terms of operating costs, according to information from the Mexican Ministry of Economy, in the information technology sector, Mexico compares with levels similar to those of China and India.

Government 52

Government Information Technology Software Research 52

The Hackett Group

JULY 13, 2021

Citibank – Winner, Account-to-Report – Finance and Risk Shared Services Digital Transformation Journey. Wipro Limited is a leading global information technology, consulting and business process services company.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

Magellan Solutions

MAY 3, 2022

Offshored roles include information technology and customer support. They are also involved in credit card collection services. The financial institution has its shared services and many other regional hubs in the Philippines. Filipino call center agents assisted US clients in terms of credit card concerns.

Call Center 81

Call Center Outsourcing Offshoring Banking 81

Magellan Solutions

MARCH 27, 2023

Source: Magellan Solutions In 2023, global outsourcing spending may reach US$731 billion, according to Deloitte’s Outsourcing and Shared Services 2019-2023 Report. We will examine some general outsourcing statistics below. Around US$700 billion was spent by corporations on outsourcing in total in 2022.In

Outsourcing 52

Outsourcing Business Process Outsourcing Out-Tasking E-Commerce 52

Magellan Solutions

MAY 6, 2020

Offshored roles include information technology and customer support. They are also involved in credit card collection services. The financial institution has its shared services and many other regional hubs in the Philippines. Filipino call center agents assisted US clients in terms of credit card concerns.

Call Center 52

Call Center Outsourcing Offshoring Banking 52

The Hackett Group

FEBRUARY 29, 2024

Technology spending, which is expected to rise by 4%, is one way HR organizations are hoping to bridge those gaps. More HR work will also be apportioned to fully automated and self-service systems’ functionality, and HR executives expect global business services (GBS)/HR shared services units to handle 3.5%

Advisory 59

Advisory Human Resources Research Efficiency 59

Capgemini

JANUARY 30, 2025

He employs innovation and strategic thinking to empower supply chain growth, utilizing Capgeminis Digital Services for planning, order management, procurement, and automation. With a global background, he excels in digital strategy, shared services, process design, and project management. First Name * First Name is not valid.

Manufacturing 52

Manufacturing Supply Chain Management Collaborations Out-Tasking 52