Everest Group

MAY 10, 2022

Africa has been part of the sourcing strategy of numerous Information Technology (IT) and BPS leaders in the Europe, Middle East, and Africa (EMEA) region for quite some time. Enterprise buyers of CX services are keen to balance their locations portfolio to manage business continuity risks for nearshore and offshore services.

Service 130

Service Third Party Outsourcing Government Regulations 130

Magellan Solutions

MARCH 19, 2021

Common BPO outsourcing in the country are captive centers and third-party outsourcing. Clients nowadays want a hybrid approach to outsourcing while still keeping work in-house. The spread of non-core work reduces the risk of information leakage. With staff offshoring, you are still the boss.

Third Party Outsourcing 52

Third Party Outsourcing Outsourcing Offshoring BPO 52

Magellan Solutions

FEBRUARY 5, 2021

The main delivery models of BPO outsourcing in the country are captive centers and third-party outsourcing. Clients nowadays want a hybrid approach to outsourcing while still keeping work in-house. The spread of non-core work reduces the risk of information leakage. Third-Party Outsourcing.

BPO 52

BPO Third Party Outsourcing Outsourcing Offshoring 52

Magellan Solutions

MAY 17, 2021

Listed below are some of our outsourcing models that you may find helpful. Third-Party Outsourcing. According to a study by the Everest Research Institute, outsourcing to an offshore IT vendor is more affordable. Dedicated Offshore Center. Also called an offshore shared service. Hybrid Model.

BPO 52

BPO Outsourcing Offshoring Third Party Outsourcing 52

Magellan Solutions

JANUARY 1, 2023

Common BPO outsourcing in the country are captive centers and third-party outsourcing. Clients nowadays want a hybrid approach to outsourcing while still keeping work in-house. The spread of non-core work reduces the risk of information leakage. With staff offshoring , you are still the boss.

Outsourcing 40

Outsourcing Third Party Outsourcing Offshoring BPO 40

Magellan Solutions

JUNE 15, 2021

They feel comfortable giving their information to an agent they trust. . Your third-party outsourcing provider should provide a fast promotion to agents that provide a great performance for your company. However, outsourcing to India has its risks. Contact us today for more information. Better Career Growth.

Customer Service 52

Customer Service BPO Outsourcing Call Center 52