IBM Services

SEPTEMBER 19, 2023

AI-enhanced network optimization could benefit CSPs in a multitude of ways: not only can it add to a company’s competitive advantage by enhancing service for customers, but it can also help manage operating costs by addressing the strain on resources and helping CSPs and NEPs alike to avoid over-or under-provisioning resources.

Robotics Process Automation 115

Robotics Process Automation Out-Tasking Automation Jobbing 115

Amzur

MAY 9, 2024

In today’s hyper-competitive landscape, streamlining operations and maximizing efficiency are paramount for CIOs. This is where automation comes in, offering a powerful way to elevate your business. However, choosing between RPA and AI can be challenging, as each has unique strengths for different business processes.

Automation 105

Automation Inventory Management Robotics Process Automation Sales 105

Hyland

JUNE 23, 2022

The right low-code platforms give your business the ability to implement advanced process and workflow automation, which is an essential part of your digital transformation journey. This enables consistent processes for handling employee complaints, grievances, safety violations or misconduct, all of which minimizes legal risk.

Robotics Process Automation 98

Robotics Process Automation Finance Human Resources Out-Tasking 98

Automation Anywhere

MARCH 5, 2021

Robotic Process Automation (RPA) continues to be a top trend. To help you succeed, we have compiled six of the most common barriers and included information to overcome them. RPA can cut operating costs. For example, according to KMPG, RPA can cut costs for financial services firms by 75%.

Robotics Process Automation 98

Robotics Process Automation Automation Out-Tasking Operational Costs 98

Automation Anywhere

OCTOBER 27, 2020

Operations supporting each of these product lines such as loan fulfillment, underwriting, compliance, customer service, and collections could significantly benefit from automation since many of these processes are manual and document-intensive. Enhanced compliance.

Retail 98

Retail Banking Automation Robotics Process Automation 98

Automation Anywhere

NOVEMBER 17, 2021

Gartner has named hyperautomation as one of the top technology trends for 2020 , 2021 , and now 2022 , predicting it will play a significant role in the years ahead to help lower organizations’ operating costs and find new revenue sources. Intelligent automation is actually a subset of hyperautomation.

Robotics Process Automation 94

Robotics Process Automation Out-Tasking Automation Reduced Costs 94

Metasource

SEPTEMBER 15, 2022

BPA solutions typically consist of document capture , workflow automation , and robotic process automation (RPA) software. Document capture software efficiently extracts critical information from documents during the scanning process and passes it off to the correct system for electronic storage.

Automation 52

Automation Robotics Process Automation Reduced Costs Human Resources 52

The Hackett Group

SEPTEMBER 26, 2024

(NASDAQ: HCKT), Digital World Class ® procurement organizations can expect staff productivity to increase by 54% and process costs to be cut by 47% with the adoption of generative artificial intelligence (Gen AI). For more information on The Hackett Group, visit [link] or email media@thehackettgroup.com. times greater in 2019.

Robotics Process Automation 59

Robotics Process Automation Advisory Research Operational Costs 59

The Hackett Group

JULY 13, 2021

The project required a shift from on-premise systems to a 100% cloud platform while reducing operational cost and, at the same time, enabling greater capabilities and scalability. For example, FRSS applied robotic process automation (RPA) techniques to automate data extraction and consolidation.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

Capgemini

JANUARY 19, 2022

Customers want something, too – they seek information and talk about themselves. Agents and bots alike are supported in the information and recommendations they make to customers. It answers questions about itself, and shows what kind of brand it is, but without grandstanding. They want it to be easy, and natural, and straightforward.

Robotics Process Automation 52

Robotics Process Automation Data Entry Call Center BPO 52

NoonDalton

DECEMBER 9, 2024

Whether you’re a business owner considering outsourcing or a BPO provider looking to remain competitive, understanding these trends will help you make informed decisions and plan effectively for the future. In 2025, BPO providers will expand the use of RPA to ensure greater accuracy and efficiency in these processes.

BPO 52

BPO Outsourcing Robotics Process Automation Cybersecurity 52

The Hackett Group

FEBRUARY 2, 2022

Finance places a premium on accuracy of information, which it absolutely should – whether it’s for closing the books, preparing financial disclosures, business decision support or tax filings, among other finance responsibilities.

Finance 52

Finance Robotics Process Automation Analytics Sourcing 52

Metasource

APRIL 4, 2023

Business process automation (BPA) refers to the use of technology, such as workflow automation, robotic process automation (RPA) and artificial intelligence (AI), to perform repetitive tasks that would otherwise have to be completed by knowledge workers who could be completing higher value work.

Automation 52

Automation Robotics Process Automation Out-Tasking Reduced Costs 52

Capgemini

OCTOBER 6, 2023

Rather than consider AI in the abstract, it’s always good to see tangible instances of how the technology’s innovations can be applied to business operations in order to achieve positive business outcomes. Enhancing T&E processing Capgemini has developed a smart chatbot for a leading global provider of pulp and paper products.

Robotics Process Automation 52

Robotics Process Automation Healthcare Automation Operational Costs 52

Metasource

JANUARY 27, 2022

But with information in so many systems, it can be difficult to achieve the level of efficiency that all of your solutions promise. The research and advisory company also stated that by combining these technologies with redesigned processes, organizations will reduce operational costs by 30% by 2024.

Robotics Process Automation 52

Robotics Process Automation Right-Sizing Automation Collaborations 52

Magellan Solutions

MAY 8, 2024

All client information is treated with the utmost confidentiality and secured through advanced cloud-based platforms and rigorous agent protocols, including nondisclosure agreements. For sensitive data, such as credit card information, we ensure only necessary details are visible to our agents, maintaining privacy and security.

Service 52

Service Cybersecurity Robotics Process Automation Inventory Management 52

Metasource

JULY 12, 2023

Businesses achieve a wide range of benefits, including: Decreased Costs: By streamlining workflows, business process management helps organizations save money on operational costs, redundant tasks, human errors, and more. How Does Automation Fit into Business Process Management?

Management 52

Management Business Process Outsourcing Robotics Process Automation Reduced Costs 52

Automation Anywhere

JUNE 1, 2021

Mostly manual operations : Many of the issues the IT service desk handles are repetitive—and yet time-consuming, including resetting passwords and conducting security verifications for locked accounts. Typically, this involves having to retrieve the information from multiple enterprise systems that aren’t linked to each other.

Service 52

Service Robotics Process Automation Automation Labor Costs 52

IBM Services

NOVEMBER 22, 2023

Since a new system like ERP software puts all customer information into one place, it can facilitate quicker customer service and a more personalized approach. ERP stores contact information, order history, past support cases and more in one simplified system.

Out-Tasking 65

Out-Tasking Data Entry Software Robotics Process Automation 65

IBM Services

APRIL 25, 2024

Benefits : 360-degree customer view Increased sales and retention Faster problem resolution Digitizing administrative processes Organizations are increasingly turning to BPR to digitize and automate administrative processes to reduce human errors. In all, agents’ pre-and-post-call workloads were reduced by 30%.

Supply Chain Management 59

Supply Chain Management Finance Human Resources Robotics Process Automation 59

Magellan Solutions

AUGUST 19, 2021

Artificial intelligence and technological advancements will render better management of banking services executed at lower operational costs. AI, data analytics, and machine learning will not only enable a better customer experience but also help to effectively process the large volumes of data going through the banking system. .

Banking 52

Banking Retail BPO Finance 52

Planergy Software

FEBRUARY 3, 2022

Unlike business process automation, business process management doesn’t identify specific systems, fools, or software used to improve workplace processes. BPA vs. Robotic Process Automation (RPA) Both BPA and RPA are meant to execute business functions with automation.

Automation 52

Automation Out-Tasking Robotics Process Automation Finance 52

Planergy Software

OCTOBER 6, 2022

Examples of such technologies include artificial intelligence, machine learning, robotic process automation (RPA), and low-code tools. Automation vs. Hyperautomation With the increasing importance of customer experience in the insurance industry, businesses must implement technologies that make customers’ lives better.

Automation 52

Automation Finance Human Resources Reduced Costs 52

Planergy Software

MARCH 13, 2025

Whether its a lack of staffing, an increase in invoices that need to be processed, or outdated manual processes causing costly delays, many businesses turn to accounts payable outsourcing services to get back on track. Are you comfortable that they are doing everything they can to keep that information safe?

Accounting 52

Accounting Outsourcing Data Entry Automation 52

Capgemini

OCTOBER 11, 2024

However, despite the excitement, AI process optimization has faced significant practical application challenges. Historical attempts at process improvement, from re-engineering to robotic process automation (RPA) have often fallen short of expectations. For further information, please see our Privacy Notice.

Engineering 52

Engineering Research Collaborations Out-Tasking 52