Magellan Solutions

APRIL 19, 2023

8 Secrets to Improving Customer Service in the Insurance Industry with Outsourcing If customers do not get satisfactory service, they easily switch to other competitors. In order to keep up with the changing needs, improving customer service in insurance is one of the top priorities of businesses. when outsourcing.

Insurance 98

Insurance Customer Service Outsourcing Service 98

Everest Group

APRIL 9, 2024

During Shared Services & Outsourcing Week (SSOW), March 20-23, in Orlando, “The G6 BPO Debate” tackled thought-provoking and challenging questions associated with BPO’s impact on GBS. Are you entrenched in the ongoing battle between Global Business Services (GBS) and outsourcing? Reach out to us to learn more.

Global Business Services 182

Global Business Services Outsourcing Service BPO 182

31 West

DECEMBER 7, 2022

Cyber insurance is a policy that can help hedge a business from the potential fallouts of a cybersecurity attack. The article will look at cyber insurance – what it is, what it covers, what it does not cover, and why it is essential for technology-oriented businesses today. What is Cyber Insurance? Notifying Customers.

Insurance 130

Insurance Cybersecurity Regulations Software 130

Everest Group

MARCH 17, 2023

Managing General Agents (MGAs) and wholesalers are becoming increasingly relevant in the insurance ecosystem due to the unique advantages they have over brokers/agents. As insurance intermediaries that represent carriers, MGAs provide insurance products to retail agencies and insureds. Read on to learn more.

Insurance 130

Insurance Robotics Process Automation Risk Management Risk Management 130

Everest Group

JANUARY 8, 2025

The BFSI (banking, financial services, and insurance) landscape is evolving at an unprecedented pace. CIOs, CTOs, COOs Business heads IT/BPO strategy heads, department heads Head of outsourcing, global sourcing mangers Procurement managers, vendor managers Senior marketing executives AR teams Who should attend?

Banking 130

Banking Insurance BPO Sourcing 130

Everest Group

MAY 19, 2023

Life and Annuities (L&A) Insurance BPS and Third-Party Administrator (TPA) PEAK Matrix® Assessment The global Life and Annuities (L&A) insurance industry has recovered from the pandemic, but it now faces macroeconomic uncertainties.

Administrative 130

Administrative Insurance Human Resources Finance 130

Everest Group

DECEMBER 16, 2022

Everest Group estimates the massive economic value insurance enterprises can generate by tapping their vast data pools to achieve operational efficiency and drive premium growth. By investing in becoming data-centric organizations, insurance companies can unlock a collective economic value of US$874 billion, according to Everest Group.

Insurance 130

Insurance Analytics Research Efficiency 130

Magellan Solutions

APRIL 24, 2023

Stay Ahead of the Compliance Game: How Insurance Companies Can Meet Regulatory Requirements Nowadays, businesses should be up-to-date with the governing laws on data security. Outsourcing insurance compliance services can assist businesses with the changes in regulatory compliance.

Insurance 97

Insurance Reduced Costs Outsourcing Call Center 97

Magellan Solutions

NOVEMBER 7, 2022

Insurance Back Office Support Tasks for 2023. Why do people get insurance back office support? Staff and insurance firms can find it hard to keep clients happy. And outsourcing can help businesses increase customer satisfaction. Insurance companies use various ways to improve their business processes. IT SUPPORT.

Insurance 75

Insurance Outsourcing Out-Tasking Offshoring 75

Everest Group

JULY 23, 2024

IST The Banking, Financial Services, and Insurance (BFSI) industry is undergoing major business and IT transformations amid current challenging macroeconomic, geopolitical, and regulatory environments. Driving Transformation Through Sourcing, Technology, and Operations July 23, 2024 | 8 a.m. PT | 10 a.m. CDT | 11 a.m. EDT | 4 p.m.

Sourcing 162

Sourcing Insurance Service BPO 162

Redial

MARCH 10, 2023

Insurance policies provide a safety net that can help mitigate the negative effects of accidents, illnesses, natural disasters, and other unexpected events. One way to achieve this is through outsourcing policy management. Employment Opportunities: Outsourcing policy management to BPO/call centers can also create call center jobs.

Call Center 130

Call Center BPO Outsourcing Nearshoring 130

Everest Group

OCTOBER 26, 2022

Top Finance and Accounting Outsourcing Services The global multi-process Finance and Accounting Outsourcing (FAO) market has continued to grow at a steady rate of approximately 10% in 2022. Market Insights™ F&A Operations Transformation – an Illustrative Example for an Insurance Company. Our Thinking.

Finance 130

Finance Accounting Outsourcing Service 130

Premier BPO

JULY 16, 2021

Outsourcing Financial services is the process of moving certain Finance & Accounting functions within an organization to a specialized third-party vendor. The global Financial services outsourcing market size was estimated at $130 Billion in 2021 and is projected to grow at a rate of 7.5% F&A Outsourcing Benefits vs. Risks.

Outsourcing 130

Outsourcing Service BPO Finance 130

Groove Technology

SEPTEMBER 26, 2024

Outsourcing software development emerges as a compelling alternative to building an in-house team. As we delve deeper into this topic, we'll explore how outsourcing can transform your software development strategy and drive your business forward in an increasingly competitive digital world. What is Outsourced Software Development?

Software 130

Software Outsourcing Offshoring Nearshoring 130

Everest Group

JUNE 27, 2024

What are the Implications for the Outsourcing Industry? The restructuring opens new opportunities for the outsourcing industry as banks seek third-party support to drive efficiency and innovation. The UK financial industry is finally opening to outsourcing and catching up with global peers.

Banking 147

Banking Outsourcing Service Sales 147

31 West

JUNE 9, 2018

Everywhere you go, from conferences to online forums to your next door neighbor who doesn’t know what TMI is, everyone’s talking about outsourcing. WHAT IS OUTSOURCING? Outsourcing is the strategic utilization of external resources and workforce to complete tasks that were traditionally handled in-house by the staff of a company.

Outsourcing 130

Outsourcing Content Writing Nearshoring Offshoring 130

Premier BPO

APRIL 13, 2023

We recently recorded a live stream on the topic of busting myths about outsourcing. While outsourcing has become a popular topic of discussion with today’s economic climate and labor challenges, some firms are hesitant to engage an outsourcer, often due to misconceptions held since the early days of outsourcing.

Outsourcing 130

Outsourcing Offshoring Co-Sourcing BPO 130

Premier BPO

JUNE 7, 2021

A solution to this problem would be to outsource HR functions rather than hiring staff directly. Studies have shown that outsourcing HR functions saved companies 24-32% of the cost of hiring in-house HR staff. Here are ways that you can use outsourcing as a viable solution to address your business’s HR needs. Recruitment.

Outsourcing 130

Outsourcing Payroll Administrative Human Resources 130

Everest Group

AUGUST 7, 2023

Multi-Process Human Resources Outsourcing (MPHRO) Services In today’s Volatile, Uncertain, Complex, and Ambiguous (VUCA) world, organizations are constantly seeking ways to optimize their operations and enhance their overall efficiency.

Human Resources 130

Human Resources Outsourcing Service Banking 130

Groove Technology

SEPTEMBER 26, 2024

The solution lies in outsourcing software development. Outsourcing provides access to a global talent pool, cutting-edge technology, and flexible scalability while significantly lowering costs. Outsourcing provides access to a global talent pool, cutting-edge technology, and flexible scalability while significantly lowering costs.

Software 130

Software Outsourcing E-Commerce Reduced Overhead 130

Everest Group

MAY 22, 2024

Duck Creek Services In the Property & Casualty (P&C) insurance sector, digital transformation is the key to enhancing operational efficiencies and underwriting profitability. Duck Creek Technologies leads this modernization with its SaaS platform, favored for its low-code configurability and robust performance.

Service 147

Service Insurance Outsourcing Marketing 147

Everest Group

SEPTEMBER 14, 2023

In this report, we provide: Everest Group’s PEAK Matrix® evaluation of DAP technology providers and their positioning as Leaders, Major Contenders, and Aspirants The competitive landscape of the DAP technology provider market Key enterprise sourcing considerations Providers’ strengths and limitations Scope: All industries and geographies DIGITAL ADOPTION (..)

Pharmaceuticals 246

Pharmaceuticals Human Resources Insurance Marketing 246

NoonDalton

OCTOBER 27, 2021

Here’s a question we get asked all the time: Do outsourcing companies outsource? . Outsourcing is a fantastic strategy to assist any company as it grows through its many stages. Outsourcing is a fantastic strategy to assist any company as it grows through its many stages. Who Do Outsourcing Companies Outsource To?

Outsourcing 94

Outsourcing BPO Accounting Customer Service 94

Mercans

MAY 16, 2021

Egypt – Comprehensive Health Insurance Law No. Mercans, a leading Egypt payroll outsourcing , PEO/GEO , employee leasing , recruitment and BPO services provider , has published a new Egypt payroll outsourcing alert. With its Comprehensive Health Insurance Law No. Mercans’ Egypt Payroll Outsourcing Solutions.

Payroll 75

Payroll Outsourcing Insurance BPO 75

Unosquare

FEBRUARY 7, 2025

Years ago, we shared our perspective on the advantages of outsourcing to Mexico , highlighting its strategic benefits for businesses seeking cost-effective, high-quality solutions. Proximity and Time Zone Alignment One of the significant advantages of outsourcing to Latin America is its geographical proximity to the United States.

Nearshoring 52

Nearshoring Software Outsourcing Collaborations 52

Magellan Solutions

FEBRUARY 14, 2024

In recent years, the US healthcare industry has significantly increased its reliance on healthcare call center outsourcing companies to enhance patient care and operational efficiency. Keep reading as we’ll show you why healthcare call center outsourcing in the Philippines is worth it. This improves customer satisfaction.

Call Center 98

Call Center Healthcare Outsourcing Insurance 98

Everest Group

JUNE 16, 2023

Supplier diversity has become more than a compliance necessity as companies realize that intentionally including diverse outsourcing partners in their portfolios can improve business outcomes and positively impact society. By intentionally including diverse suppliers in their outsourcing portfolio, companies can achieve multiple benefits.

Outsourcing 130

Outsourcing Service Government Sourcing 130

Everest Group

JUNE 11, 2024

What are the trends impacting enterprises across industries, such as healthcare, life sciences, insurance, and banking and financial services? Our panel will discuss effective strategies for thriving in the face of disruption and offer their experienced view on the best path forward. Who should attend?

Insurance 147

Insurance BPO Banking Healthcare 147

Everest Group

JANUARY 27, 2022

Everest Group projects that the finance and accounting outsourcing (FAO) market will grow significantly (up to 10% year-on-year) in 2022, because enterprises are demonstrating an openness toward expanding their scope of services with third-party service providers.

Finance 130

Finance Accounting Outsourcing Retail 130

NoonDalton

SEPTEMBER 6, 2021

When looking for ways to increase your organization’s productivity and profitability, chances are you’ve found yourself thinking about outsourcing vs offshoring. Thousands of businesses around the globe are engaging in outsourcing and offshoring, and those numbers are growing by the day. Benefits of Outsourcing.

Offshoring 98

Offshoring Outsourcing Labor Costs Out-Tasking 98

NoonDalton

MAY 18, 2022

One increasingly common alternative is business process outsourcing, which involves contracting a service provider that specializes in back-office activities. Partnering with a business process outsourcing (or BPO) provider allows businesses to focus on their core competencies. Business Process Outsourcing is Growing in Scope.

Business Process Outsourcing 97

Business Process Outsourcing Outsourcing E-Commerce BPO 97

Everest Group

SEPTEMBER 29, 2021

With outsourcing activity again picking up after slowing when the pandemic hit, now is a good time to gain a better understanding of how providers price IT services. To help ensure your enterprise gets the right value out of your next outsourcing deal, read on for expert pricing tips based on Everest Group’s experiences.

Outsourcing 130

Outsourcing E-Commerce Service Advisory 130

NoonDalton

AUGUST 18, 2021

But when it comes to UK outsourcing, there are some changes on the horizon worth mentioning. . To achieve this, outsourcing may need to become a major part of the “new normal”. UK Outsourcing and the Remote Working Revolution. UK outsourcing is making it easier for companies to overcome the geographical chasm.

Jobbing 98

Jobbing Outsourcing Reduced Overhead Pharmaceuticals 98

NoonDalton

AUGUST 16, 2021

Technology has also impacted every professional field – and outsourcing is no different. . Businesses have been using Business Process Outsourcing (BPO) for years, as a means of cutting costs and improving efficiency. The Role of Technology in Outsourcing Relationships. The Rise of Outsourcing Automation.

Outsourcing 98

Outsourcing BPO Offshoring Analytics 98

NoonDalton

SEPTEMBER 22, 2021

Outsourcing is undeniably a useful option for businesses of every size. Many businesses profit from outsourcing technology management, customer support, and back-office activities, and the outsourcing industry is thriving. However, outsourcing, like any other business endeavor, can be performed successfully or disastrously. .

Outsourcing 98

Outsourcing BPO Jobbing Offshoring 98

NoonDalton

JANUARY 12, 2022

Sales support outsourcing overcomes this problem by delegating all of those tasks to a professional virtual team, allowing your sales team to concentrate entirely on the strategic and relationship-building activities that close deals. 6 Benefits of Sales Support Outsourcing. Maintain an Active Prospect Pipeline. Company size.

Sales 98

Sales Outsourcing Out-Tasking BPO 98

NoonDalton

OCTOBER 13, 2021

What are the Most Commonly Outsourced Services (and Which are Right for My Business?). It’s easy to see why today’s most competitive businesses outsource. The most commonly outsourced services improve operational efficiency, lower bottom-line costs, distribute responsibilities, and expand growth potential.

Outsourcing 98

Outsourcing Data Entry Service Human Resources 98