Everest Group

JULY 23, 2024

Live Webinar What’s Next in Financial Services? IST The Banking, Financial Services, and Insurance (BFSI) industry is undergoing major business and IT transformations amid current challenging macroeconomic, geopolitical, and regulatory environments. What is the role of AI in the financial services transformation?

Sourcing 162

Sourcing Insurance Service BPO 162

Everest Group

MAY 22, 2024

Duck Creek Services In the Property & Casualty (P&C) insurance sector, digital transformation is the key to enhancing operational efficiencies and underwriting profitability. IT service providers are aligning their strategies and investments with Duck Creek’s vision to capitalize on this growing market opportunity.

Service 147

Service Insurance Outsourcing Marketing 147

Magellan Solutions

APRIL 28, 2023

Top 7 Benefits of Outsourcing Administrative Functions for Insurance Companies Insurance companies encounter a variety of challenges nowadays. Outsourcing administrative functions for insurance companies has been a proven strategy to consider. These tasks ensure the efficient operations of an insurance company.

Administrative 98

Administrative Insurance Outsourcing Data Entry 98

Premier BPO

JULY 16, 2021

Outsourcing Financial services is the process of moving certain Finance & Accounting functions within an organization to a specialized third-party vendor. The global Financial services outsourcing market size was estimated at $130 Billion in 2021 and is projected to grow at a rate of 7.5% Fortunly ). Cost-Efficiency.

Outsourcing 130

Outsourcing Service BPO Finance 130

Everest Group

MARCH 17, 2023

Managing General Agents (MGAs) and wholesalers are becoming increasingly relevant in the insurance ecosystem due to the unique advantages they have over brokers/agents. Technology and business process services (BPS) providers can help MGSs reduce costs and increase their digitization and automation intensity. Read on to learn more.

Insurance 130

Insurance Robotics Process Automation Risk Management Risk Management 130

Everest Group

OCTOBER 26, 2022

Top Finance and Accounting Outsourcing Services The global multi-process Finance and Accounting Outsourcing (FAO) market has continued to grow at a steady rate of approximately 10% in 2022. Market Insights™ F&A Operations Transformation – an Illustrative Example for an Insurance Company. Our Thinking.

Finance 130

Finance Accounting Outsourcing Service 130

Everest Group

JANUARY 8, 2025

The BFSI (banking, financial services, and insurance) landscape is evolving at an unprecedented pace. CIOs, CTOs, COOs Business heads IT/BPO strategy heads, department heads Head of outsourcing, global sourcing mangers Procurement managers, vendor managers Senior marketing executives AR teams Who should attend?

Banking 130

Banking Insurance BPO Sourcing 130

31 West

DECEMBER 7, 2022

Cyber insurance is a policy that can help hedge a business from the potential fallouts of a cybersecurity attack. The article will look at cyber insurance – what it is, what it covers, what it does not cover, and why it is essential for technology-oriented businesses today. What is Cyber Insurance? Notifying Customers.

Insurance 130

Insurance Cybersecurity Regulations Software 130

Everest Group

JUNE 27, 2024

UK Banks Ramp Up Digital Banking Services and Redefine Operations. What are the Implications for the Outsourcing Industry? The restructuring opens new opportunities for the outsourcing industry as banks seek third-party support to drive efficiency and innovation. Reach out to us to learn more.

Banking 147

Banking Outsourcing Service Sales 147

Everest Group

AUGUST 7, 2023

Multi-Process Human Resources Outsourcing (MPHRO) Services In today’s Volatile, Uncertain, Complex, and Ambiguous (VUCA) world, organizations are constantly seeking ways to optimize their operations and enhance their overall efficiency.

Human Resources 130

Human Resources Outsourcing Service Banking 130

Everest Group

MAY 19, 2023

Life and Annuities (L&A) Insurance BPS and Third-Party Administrator (TPA) PEAK Matrix® Assessment The global Life and Annuities (L&A) insurance industry has recovered from the pandemic, but it now faces macroeconomic uncertainties.

Administrative 130

Administrative Insurance Human Resources Finance 130

Everest Group

DECEMBER 16, 2022

Everest Group estimates the massive economic value insurance enterprises can generate by tapping their vast data pools to achieve operational efficiency and drive premium growth. By investing in becoming data-centric organizations, insurance companies can unlock a collective economic value of US$874 billion, according to Everest Group.

Insurance 130

Insurance Analytics Research Efficiency 130

Everest Group

MARCH 18, 2024

Marketing Services Advances in technology such as generative AI and Web3, coupled with changing consumer preferences and dynamic macroeconomic conditions, have transformed the marketing landscape. Despite the influx of new entrants in the marketing ecosystem, CX remains the central focus for all stakeholders.

Marketing 147

Marketing Service Insurance Finance 147

Magellan Solutions

APRIL 24, 2023

Stay Ahead of the Compliance Game: How Insurance Companies Can Meet Regulatory Requirements Nowadays, businesses should be up-to-date with the governing laws on data security. Outsourcing insurance compliance services can assist businesses with the changes in regulatory compliance.

Insurance 97

Insurance Reduced Costs Outsourcing Call Center 97

Everest Group

JUNE 16, 2023

Supplier diversity has become more than a compliance necessity as companies realize that intentionally including diverse outsourcing partners in their portfolios can improve business outcomes and positively impact society. By intentionally including diverse suppliers in their outsourcing portfolio, companies can achieve multiple benefits.

Outsourcing 130

Outsourcing Service Government Sourcing 130

Everest Group

SEPTEMBER 29, 2021

With outsourcing activity again picking up after slowing when the pandemic hit, now is a good time to gain a better understanding of how providers price IT services. To help ensure your enterprise gets the right value out of your next outsourcing deal, read on for expert pricing tips based on Everest Group’s experiences.

Outsourcing 130

Outsourcing E-Commerce Service Advisory 130

Redial

MARCH 10, 2023

Insurance policies provide a safety net that can help mitigate the negative effects of accidents, illnesses, natural disasters, and other unexpected events. One way to achieve this is through outsourcing policy management. Employment Opportunities: Outsourcing policy management to BPO/call centers can also create call center jobs.

Call Center 130

Call Center BPO Outsourcing Nearshoring 130

Magellan Solutions

NOVEMBER 7, 2022

Insurance Back Office Support Tasks for 2023. Why do people get insurance back office support? Staff and insurance firms can find it hard to keep clients happy. And outsourcing can help businesses increase customer satisfaction. Insurance companies use various ways to improve their business processes. IT SUPPORT.

Insurance 75

Insurance Outsourcing Out-Tasking Offshoring 75

Everest Group

SEPTEMBER 14, 2023

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants. LEARN MORE ABOUT Top Service Providers

Pharmaceuticals 246

Pharmaceuticals Human Resources Insurance Marketing 246

Everest Group

APRIL 13, 2022

Key Global Services Trends Shaping 2022 | On-demand Webinar. The global services industry has found its stride coming out of 2021, showing transformational growth and ceaseless resilience with no sign of slowing down. Buyers and providers of services. WATCH THE WEBINAR ON DEMAND. Insights on the growth of the GBS market.

Service 130

Service Insurance Banking Sourcing 130

NoonDalton

OCTOBER 13, 2021

What are the Most Commonly Outsourced Services (and Which are Right for My Business?). It’s easy to see why today’s most competitive businesses outsource. The most commonly outsourced services improve operational efficiency, lower bottom-line costs, distribute responsibilities, and expand growth potential.

Outsourcing 98

Outsourcing Data Entry Service Human Resources 98

Groove Technology

SEPTEMBER 26, 2024

Outsourcing software development emerges as a compelling alternative to building an in-house team. As we delve deeper into this topic, we'll explore how outsourcing can transform your software development strategy and drive your business forward in an increasingly competitive digital world. What is Outsourced Software Development?

Software 130

Software Outsourcing Offshoring Nearshoring 130

31 West

JUNE 9, 2018

Everywhere you go, from conferences to online forums to your next door neighbor who doesn’t know what TMI is, everyone’s talking about outsourcing. WHAT IS OUTSOURCING? Outsourcing is the strategic utilization of external resources and workforce to complete tasks that were traditionally handled in-house by the staff of a company.

Outsourcing 130

Outsourcing Content Writing Nearshoring Offshoring 130

Offshore India Data Entry

OCTOBER 28, 2024

A similar solution that is gaining prominence is healthcare outsourcing. Particularly, healthcare BPO services in India are becoming a vital approach for organizations seeking to simplify operations, mitigate expenses, and focus on patient care. But, why choosing the best healthcare BPO services in India is a strategic approach?

BPO 52

BPO Healthcare Service Insurance 52

Premier BPO

JUNE 7, 2021

A solution to this problem would be to outsource HR functions rather than hiring staff directly. Studies have shown that outsourcing HR functions saved companies 24-32% of the cost of hiring in-house HR staff. Here are ways that you can use outsourcing as a viable solution to address your business’s HR needs. Recruitment.

Outsourcing 130

Outsourcing Payroll Administrative Human Resources 130

Everest Group

JULY 29, 2022

Top Digital Twin Services As enterprises work to remain resilient and competitive in a post-pandemic era, they are increasingly focusing on becoming digitally unified. DOWNLOAD THE FULL REPORT Digital Twin Services PEAK Matrix® Assessment 2022 Digital Twin Services: What is the Scope? Our Thinking. Learn More. Learn More.

Service 130

Service Insurance Banking Marketing 130

NoonDalton

SEPTEMBER 29, 2021

The Internet is awash with painful outsourced customer service problems. An outsourcing partner – in many cases – can make or break your business. Outsourcing is the ideal solution for businesses that want to reduce customer churn without having to source, train, and employ a new team of full-timers.

Customer Service 97

Customer Service Outsourcing Service Right-Sizing 97

Everest Group

MAY 9, 2024

The revolutionary integration of digital CX solutions is significantly transforming customer experience service delivery. While benchmarks like Average Handling Time (AHT), First Call Resolution (FCR), and other Service Level Agreements (SLAs) have been integral, the current era demands a recalibration.

Service 147

Service Collaborations Outsourcing Services Contracting 147

Groove Technology

SEPTEMBER 26, 2024

The solution lies in outsourcing software development. Outsourcing provides access to a global talent pool, cutting-edge technology, and flexible scalability while significantly lowering costs. Outsourcing provides access to a global talent pool, cutting-edge technology, and flexible scalability while significantly lowering costs.

Software 130

Software Outsourcing E-Commerce Reduced Overhead 130

Everest Group

AUGUST 3, 2022

Top US Contingent Staffing Services While the US contingent staffing industry sustained its growth momentum through 2019, the COVID-19 pandemic disrupted the industry in 2020, and the use of contingent staffing plummeted across the country. LEARN MORE ABOUT Contingent Staffing Services . Our Thinking. Learn More. Learn More.

Service 130

Service Insurance Engineering Banking 130

Premier BPO

APRIL 13, 2023

We recently recorded a live stream on the topic of busting myths about outsourcing. While outsourcing has become a popular topic of discussion with today’s economic climate and labor challenges, some firms are hesitant to engage an outsourcer, often due to misconceptions held since the early days of outsourcing.

Outsourcing 130

Outsourcing Offshoring Co-Sourcing BPO 130

Everest Group

JUNE 11, 2024

What are the trends impacting enterprises across industries, such as healthcare, life sciences, insurance, and banking and financial services? What questions will the webinar answer for the participants? What are the primary implications for business, technology, and sourcing resulting from these trends?

Insurance 147

Insurance BPO Banking Healthcare 147

NoonDalton

JUNE 29, 2022

More and more businesses are choosing to outsource services. Here’s a fun fact: Outsourcing is a concept that’s as old as organized political and economic systems. What Do We Mean By Outsourcing HR Services, Specifically? Human resource duties are increasingly being outsourced on a worldwide scale.

Outsourcing 92

Outsourcing Human Resources Service Offshoring 92

Everest Group

JANUARY 27, 2022

Everest Group projects that the finance and accounting outsourcing (FAO) market will grow significantly (up to 10% year-on-year) in 2022, because enterprises are demonstrating an openness toward expanding their scope of services with third-party service providers.

Finance 130

Finance Accounting Outsourcing Retail 130

NoonDalton

OCTOBER 27, 2021

Here’s a question we get asked all the time: Do outsourcing companies outsource? . Since this is our primary service offering, it seems fitting that we should be firm believers in the concept. Outsourcing is a fantastic strategy to assist any company as it grows through its many stages. Improving Flexibility.

Outsourcing 94

Outsourcing BPO Accounting Customer Service 94

Magellan Solutions

FEBRUARY 14, 2024

In recent years, the US healthcare industry has significantly increased its reliance on healthcare call center outsourcing companies to enhance patient care and operational efficiency. Keep reading as we’ll show you why healthcare call center outsourcing in the Philippines is worth it. This improves customer satisfaction.

Call Center 98

Call Center Healthcare Outsourcing Insurance 98

Everest Group

MARCH 31, 2023

UBS’ takeover of longtime rival Credit Suisse in a rushed, deeply discounted deal has reverberations across the banking and financial services (BFS) IT services market and on service providers. Suppliers that only provide services to Credit Suisse are at risk of having their portfolio consolidated and moved to UBS.

Banking 130

Banking Marketing Service Insurance 130