Everest Group

MARCH 17, 2023

Managing General Agents (MGAs) and wholesalers are becoming increasingly relevant in the insurance ecosystem due to the unique advantages they have over brokers/agents. As insurance intermediaries that represent carriers, MGAs provide insurance products to retail agencies and insureds. Read on to learn more.

Insurance 130

Insurance Robotics Process Automation Risk Management Risk Management 130

Premier BPO

OCTOBER 23, 2024

Automating the data integration process reduces the need for manual entry, minimizing human error and streamlining operations. In healthcare, ETL processes ensure the effective management of patient records and insurance information while adhering to regulatory requirements.

Co-Sourcing 130

Co-Sourcing Streamline Operations Government Analytics 130

Capgemini

JUNE 3, 2024

Five ways generative AI can help retailers improve the automotive customer experience Matt Desmond Jun 4, 2024 Facebook Linkedin Generative AI can help retailers improve customer and vehicle knowledge to boost sales and service Customers in today’s digitally enabled world expect seamless, convenient, and personalized retail experiences.

Retail 52

Retail Insurance Finance Sales 52

Mercans

FEBRUARY 6, 2025

Mercans leadership in payroll transformation reflects our steadfast dedication to streamlining operations, ensuring compliance, and enhancing the employee experience through advanced technology and human capital solutions. Achieving this recognition once again has been incredibly gratifying. We are truly grateful.

Payroll 52

Payroll Engineering Streamline Operations Insurance 52

IBM Services

OCTOBER 30, 2023

One of the largest children clothing retailer in the US utilizes this solution to streamline its complex supply chain. The retailer uses these insights to optimize inventory levels, reduce costs and enhance efficiency. The retailer uses these insights to optimize inventory levels, reduce costs and enhance efficiency.

Analytics 83

Analytics Insurance Retail Streamline Operations 83

IBM Services

FEBRUARY 14, 2024

Promote cross- and up-selling Recommendation engines use consumer behavior data and AI algorithms to help discover data trends to be used in the development of more effective up-selling and cross-selling strategies, resulting in more useful add-on recommendations for customers during checkout for online retailers.

Retail 86

Retail Cybersecurity Insurance Automation 86

IBM Services

FEBRUARY 23, 2024

Retail: Customers can manage their entire shopping experience online—from placing orders to handling shipping, changes, cancellations, returns and even accessing customer support—all without human interaction. Conversational AI is also making significant strides in other industries such as education, insurance and travel.

Customer Service 102

Customer Service Healthcare Analytics E-Commerce 102