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As part of its cost-cutting measures, the company moved most of its call center operations to alternative offshore locations such as the Philippines, India, and Mexico. . Another company known for outsourcing its call centers in the Philippines is Verizon. Here are the companies that outsource call centers in the financial industry.
Like Rio Tinto, Telstra goes to outsourcing because of the quality of service they can get from this business activity. Aside from its 24/7 operations, outsourcing also offers unique technologies and better innovation. Among the services it outsources is customer service from the Philippines. . Interested to outsource?
As pharma companies increase their use of outsourcing in 2015 to reduce costs and improve quality, they are turning to “lean” business process outsourcing models. Related Sourcefit Posts: – Outcome-Based Outsourcing Solutions to Rise in 2015. IT Outsourcing Growth & Offshore IT Services Trends in 2015.
As part of its cost-cutting measures, the company moved most of its call center operations to alternative offshore locations such as the Philippines, India, and Mexico. . Another company known for outsourcing its call centers in the Philippines is Verizon. Offshored roles include information technology and customer support.
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