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Global Healthcare IT Outsourcing to Reach $50B by 2018

SourceFit

The global healthcare information technology (HCIT) outsourcing market is expected to reach $50.4 According to the study, the healthcare systems, pharmaceutical and insurance segments are driving the growth and looking to reduce costs, access IT expertise, share risk, adopt new technologies and focus on their core business.

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Pharma R&D Turn to Lean Business Process Outsourcing Models

SourceFit

As pharma companies increase their use of outsourcing in 2015 to reduce costs and improve quality, they are turning to “lean” business process outsourcing models. Avoca Group senior consultant Denise Calaprice-Whitty said that many companies are opting for lean outsourcing in 2015 to reduce costs.

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List of Companies That Outsource Call Centers

Magellan Solutions

Vodafone, a multinational telecommunications company, outsourced call center roles to India as part of its restructuring initiatives. The management believed that it would help the company in reducing costs while maintaining and enhancing the quality of customer service.

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Companies That Outsource Call Center Operations

Magellan Solutions

Vodafone, a multinational telecommunications company, outsourced call center roles to India as part of its restructuring initiatives. The management believed that it would help the company in reducing costs while maintaining and enhancing the quality of customer service.