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The global healthcare information technology (HCIT) outsourcing market is expected to reach $50.4 According to the study, the healthcare systems, pharmaceutical and insurance segments are driving the growth and looking to reducecosts, access IT expertise, share risk, adopt new technologies and focus on their core business.
As pharma companies increase their use of outsourcing in 2015 to reducecosts and improve quality, they are turning to “lean” business process outsourcing models. Avoca Group senior consultant Denise Calaprice-Whitty said that many companies are opting for lean outsourcing in 2015 to reducecosts.
Vodafone, a multinational telecommunications company, outsourced call center roles to India as part of its restructuring initiatives. The management believed that it would help the company in reducingcosts while maintaining and enhancing the quality of customer service.
Vodafone, a multinational telecommunications company, outsourced call center roles to India as part of its restructuring initiatives. The management believed that it would help the company in reducingcosts while maintaining and enhancing the quality of customer service.
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