article thumbnail

Perficient Commerce Services Director Quoted in Forrester Report

Perficient Digital Transformation

Dedicated order management systems (OMS) provide incredible functionality when it comes to effectively managing orders within your organization, and as the market continues to evolve, the time has come for B2B companies to leverage an OMS to grow business functionality and elevate the customer experience.

article thumbnail

What Is Back Office and Front Office in Business Process Outsourcing?

Premier BPO

Order Management. High-level job function. Comparably lower-level job function to Front Office. Contact Center Services, Inbound/Outbound Calls. Front Office Duties and Responsibilities. Gathering information. Creating new accounts. Setting up meetings. Addressing customer concerns. What is Back Office Outsourcing in BPO?

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Maija Waschke Emphasizes the Value of Teamwork and Collaboration at Perficient

Perficient Digital Transformation

Maija Waschke, a senior project manager out of San Francisco, California, is one of many colleagues who truly value the teamwork-driven environment at Perficient. Describe your job. As a project manager, I am the daily face of Perficient. I work with our retail clients and my team to implement back-end order management software.

article thumbnail

B2B Ecommerce Platforms And Important Features

Designveloper

B2B platforms provide everything a company needs for online sales, including marketing tools, order management, and customer service. Order management. With a robust B2B eCommerce platform, you’ll have access to a number of features like order management to streamline your online sales.

article thumbnail

Resilient supply chains: Supply chain quality management

Capgemini

Resilient supply chains Supply chain quality management Gilles Bacquet 24 May 2024 Facebook Linkedin How supply chain quality management helps suppliers in uncertain times In the first blog of this three-part series, we covered the importance of order management to supply chains, and how the process can be improved.

article thumbnail

Why bother with an OMS, I’ve already got an ERP?

Capgemini

This is prompting customer-focused businesses to look at their technology stacks and assess whether they’re able to continue to keep up with such expectations, and one of the most frequent questions they ask themselves is: do I need an order management system (OMS), or can my existing eCom/ERP/CRM do the job?

article thumbnail

Oracle Cloud (Fusion) Tax Automation

Perficient Digital Transformation

Even after the Oracle tax solution is successfully implemented, determining the applicable jurisdiction and tax rule changes and maintaining the data and the tax rules in Oracle could end up being a full time job. That is not the only issue. I’ll be discussing some of those in a separate blog post to be published in the near future.