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For US companies that outsource offshore, one of its greatest benefits is additional support during recessions. While you can always outsource within your territory, a growing number of companies find it more effective to do it offshore. In fact, a lot of key industry players are taking advantage of offshore outsourcing.
As part of its cost-cutting measures, the company moved most of its call center operations to alternative offshore locations such as the Philippines, India, and Mexico. . Outsourcing is so effective that even the Big Four banking institutions in the United States have moved some of its operations offshore. Bank of America.
As part of its cost-cutting measures, the company moved most of its call center operations to alternative offshore locations such as the Philippines, India, and Mexico. . Outsourcing is so effective that even the Big Four banking institutions in the United States have moved some of its operations offshore. Bank of America.
BPO providers often operate across different locations, offering three types of outsourcing models: Offshore Outsourcing : Services are provided from a country different from the clients location, often to take advantage of cost savings (e.g., outsourcing to the Philippines or India).
Moving operations back home also develops local skill sets, supports local suppliers, and helps breathe new life into industries that were left in decline because of historical offshoring. However, the challenges of high laborcosts underscore why the transition isnt always straightforward.
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