31 West

SEPTEMBER 15, 2022

The global managed services market is projected to grow from $243.33 By giving a glance at this blog post knitted with thick beads reflecting on the irrefutable essentiality of the IT managed services, you will know that the above report is not unreasonable at all. Outcome-based Services. billion in 2021 to $557.10

Managed Services 130

Managed Services Management Service Administrative 130

31 West

NOVEMBER 2, 2022

A managed service provider (MSP) is a third-party service provider that remotely handles a customer’s IT setup and user support. Businesses of all sizes and types require managed IT support services to fulfill a specified set of everyday management functions. Transparent Service Documentation.

Managed Services 130

Managed Services Management Service Collaborations 130

31 West

AUGUST 29, 2022

We are here with a solution you can never turn a blind eye to, that manna is nothing but the Managed Service Providers. We have clustered up the top ten benefits (though it was intensely hard to ignore the rest of the million benefits) of a managed service provider , give it a quick read to build your business’s foundation unshakable.

Managed Services 130

Managed Services Management Service Cybersecurity 130

Everest Group

OCTOBER 1, 2024

Application Management Services for Mid-market Enterprises PEAK Matrix® Assessment Mid-market enterprises are increasingly outsourcing Application Management Services (AMS) due to macroeconomic uncertainty, accelerated competition, and growing IT complexities. LEARN MORE ABOUT Top Service Providers

Managed Services 130

Managed Services Marketing Management Service 130

31 West

JULY 15, 2022

And many found refuge in adapting to cloud services, which is preferably wise and good penny-worth! Reportedly, 94% of enterprises use cloud services you know why? What is so Special About Managed Services? Here comes the anchoring reasons for you to consider managed services for Microsoft 365.

Managed Services 130

Managed Services Management Service Administrative 130

Everest Group

APRIL 28, 2024

Application Management Services LEARN MORE ABOUT OUR PRICING SERVICES

Managed Services 130

Managed Services Management Service Marketing 130

Everest Group

MARCH 6, 2024

Understand how enterprises implement strategies to achieve cost advantages in the realm of customer experience management services.

Managed Services 147

Managed Services Management Service Marketing 147

31 West

AUGUST 23, 2022

MSP, or managed service provider, is a computing platform where organizations can remotely meet the IT requirements of the users. It also offers multiple means of contact, such as service portals, email addresses, and phone numbers. This article shares a clear picture of MSP help desk service.

Managed Services 130

Managed Services Management Service Right-Sizing 130

Everest Group

SEPTEMBER 26, 2022

Top Contingent Workforce Management (CWM) / Managed Service Provider (MSP) and Services Procurement / Statement of Work (SOW) Services The global Contingent Workforce Management (CWM) market is rapidly growing and transforming as buyers demand more services from providers.

Managed Services 130

Managed Services Management Service Healthcare 130

Everest Group

AUGUST 2, 2023

Network Transformation and Managed Services PEAK Matrix® Assessment – System Integrators (SIs) As enterprises embrace their digital transformation journeys, they are becoming cognizant of the critical role that network transformation plays.

Managed Services 130

Managed Services Management Service Automation 130

Everest Group

JUNE 10, 2022

Application Management Services. LEARN MORE ABOUT OUR PRICING SERVICES.

Managed Services 130

Managed Services Management Service Marketing 130

Everest Group

AUGUST 23, 2023

Contingent Workforce Management (CWM) / Managed Service Provider (MSP) and Services Procurement / Statement of Work (SOW) In the next normal, due to enterprises’ increased focus on workforce scalability and agility, the contingent workforce is emerging as a key focus area.

Managed Services 130

Managed Services Management Service Outsourcing 130

Perficient Digital Transformation

OCTOBER 8, 2021

Data plays an essential role in today’s digital economy and keeping up with modern data management processes is key to staying competitive. But achieving that level of competency often requires the assistance of a data management service provider. Forrester Now Tech: Data Management Service Providers, Q4 2021 Report.

Managed Services 119

Managed Services Management Service Government 119

Premier BPO

OCTOBER 1, 2024

It is estimated that poor data management costs businesses, on average, $15 million in losses. A well-structured database management system helps one make sense of this data: it filters out the noise and extracts what is essential by ensuring that data is stored, accessed, and used efficiently.

Management 240

Management BPO Co-Sourcing Government 240

Everest Group

JULY 26, 2022

Razor-sharp Solution Sizing for IT Services – How to Ensure Competitive Pricing. There is clear intentionality as IT applications and infrastructure move to managed services, a shift that the global challenge to find talent across industries accelerated. Understand These Seven Factors That Impact Pricing for Services | Blog.

Right-Sizing 264

Right-Sizing Service Advisory Managed Services 264

Forrester Digital Transformation

JANUARY 16, 2023

Leading firms use a mix of service providers to build their future-fit strategies. Forrester  Forrester data shows that, in 2021, 46% of APAC infrastructure decision-makers whose organizations are adopting cloud say they want to use managed services from cloud service providers.

Managed Services 130

Managed Services Management Service 130

Everest Group

NOVEMBER 2, 2023

Discover the primary elements influencing the intricacy and cost of operational technology (OT) security managed services agreements.

Managed Services 130

Managed Services Management Service Marketing 130

Everest Group

MARCH 23, 2022

With Eastern Europe serving as a major hub for Customer Experience Management (CXM), the Russia-Ukraine crisis poses a serious threat to service delivery. Let’s take a look at the potential impacts to CXM outsourcing and alternative locations for CXM services. Potential CXM services disruptions and alternate solutions.

Managed Services 130

Managed Services Outsourcing Management Service 130

Everest Group

MARCH 17, 2023

SASE LEARN MORE ABOUT OUR PRICING SERVICES

Managed Services 130

Managed Services Service Marketing Management 130

Everest Group

OCTOBER 17, 2024

Standard and commodity IT service rates, as well as ACV/TCV reduction for managed services, are likely to decrease in the coming year, making it vital for service providers to account for this decline in ongoing or near-term bids. How are service providers managing potentially shrinking margins?

Marketing 130

Marketing BPO Strategic Sourcing Finance 130

Microsourcing

AUGUST 15, 2024

It has long been said that an organization’s people are its greatest asset but many business leaders will tell you that staffing issues are one of the greatest challenges in the modern workplace. Labor shortages are rife across many industries, with the U.S. Chamber of Commerce saying 1.7

Managed Services 98

Managed Services Outsourcing Management Service 98

31 West

NOVEMBER 8, 2022

When hiring a managed IT desk service provider, you must consider hard metrics and soft skills. As security has become a priority for all companies, people are seeking the help of qualified and experienced service desk providers to streamline their IT functions. 8 Tips to Choose Best Managed IT Service Desk Provider.

Management 130

Management Service Out-Tasking Outsourcing 130

Everest Group

JULY 23, 2024

This blog explores how effective third-party risk management (TPRM) is crucial for identifying, analyzing, and controlling these risks, ensuring protection against potential breaches and vulnerabilities. This shift includes moving away from traditional methods and adopting SaaS/cloud services, increased remote work, etc.,

Risk Management 147

Risk Management Risk Management Management Right-Sizing 147

Everest Group

JUNE 17, 2022

Top IT Managed Security Services: MSS Providers The pandemic has accelerated the pace of digital transformation, specifically the rise in adoption of cloud, hybrid environments, and other emerging technologies. but has also uncovered the inability of enterprises to manage and thwart these ever-growing attacks. Our Thinking.

Management 130

Management Service Cybersecurity Research 130

Everest Group

OCTOBER 10, 2023

Procurement Outsourcing (PO) – Services Procurement Outsourcing (PO) providers are seen as strategic partners by organizations and are playing a critical role in helping them navigate the challenges posed by macroeconomic uncertainties and inflationary pressures by driving cost reduction and enhancing efficiencies.

Outsourcing 189

Outsourcing Service Sourcing Payroll 189

Everest Group

OCTOBER 12, 2021

Enterprises with revenue less than US$5 billion have witnessed a steep increase in adoption of application services (AS), increasing from 55% to 79% in the last two years, according to Everest Group. Sixty percent of enterprises are integrating site reliability engineering (SRE) with application management.

Sourcing 130

Sourcing Management Service Engineering 130

31 West

AUGUST 25, 2022

Managed IT services refer to any IT-related support managed by an external or outsourcing agency. In the era of IT-enabled services, using managed IT support is standard practice for businesses. Some of the widely used managed IT support include cloud-based storage, remote monitoring , server maintenance, etc.

Management 130

Management Service Cybersecurity Out-Tasking 130

31 West

DECEMBER 5, 2022

Inside this realm of IT support, you may have come across several terms like help desk, IT service desk outsourcing , incident management, and customer support, among others. As a manager, you are responsible for understanding these subtle differences, as it will help you prioritize issues and serve users better.

Management 130

Management Service Customer Support Accounting 130

Everest Group

MAY 24, 2024

How will the EU AI Act impact the financial services sector, and how should enterprises and service providers structure their compliance activities? In recent years, the rapid advancements in artificial intelligence — in particular, generative AI — have revolutionized various sectors, including financial services.

Service 162

Service Risk Management Risk Management Cybersecurity 162

Everest Group

JANUARY 16, 2024

Retail IT Services Despite unfavorable macroeconomic conditions, retail enterprises are strategically investing in IT modernization initiatives throughout their value chains. Each provider profile provides a comprehensive picture of its service focus, key IP/solutions, domain investments, and case studies.

Retail 173

Retail E-Commerce Service Sourcing 173

The Hackett Group

AUGUST 1, 2024

NASDAQ: HCKT) is collaborating with Oracle to offer a new Hackett Pay managed services solution for Oracle Payroll. Hackett Pay will cover all aspects of payroll operations support, including wage payments, employee tax, wage garnishments, W-2 management, employee verification, tax credits and unemployment claims.

Payroll 78

Payroll Managed Services Collaborations Management 78

Everest Group

JANUARY 26, 2024

Gen AI demonstrates multiple use cases in digital customer experience management services, enhancing operational effectiveness and improving customer experience

Management 147

Management Marketing Managed Services Service 147

Everest Group

AUGUST 31, 2022

Top Customer Experience Management (CXM) Service Providers in the Americas The Customer Experience Management (CXM) market in the Americas has shown significant resilience throughout the post-pandemic phase in 2021, as enterprises across the board continued their investments in this space to retain existing customers and attract new ones.

Management 130

Management Service Marketing Analytics 130

Everest Group

JANUARY 12, 2024

Service providers can help customers overcome obstacles by enhancing their capabilities with Salesforce Industry Clouds. Reach out to discuss cloud and the opportunities service providers can offer. While industry cloud offerings are rising in popularity, they also present enterprise challenges and complexities.

Service 173

Service Advisory Outsourcing Managed Services 173

Everest Group

NOVEMBER 30, 2023

Revenue Cycle Management (RCM) Platforms Revenue Cycle Management (RCM) platforms automate financial processes in the healthcare industry. Revenue Cycle Management (RCM) Platforms PEAK Matrix® Assessment 2023 What is in this PEAK Matrix® Report In this research, we assess 20 RCM platform providers on the RCM Platforms PEAK Matrix®.

Management 162

Management Healthcare Sourcing Sales 162

Everest Group

OCTOBER 11, 2023

Enterprises are now seeking assistance beyond just conventional payroll management. LEARN MORE ABOUT Top Service Providers Multi-country Payroll (MCP) Solutions The Multi-country Payroll (MCP) solutions market has expanded steadily over the last few years.

Payroll 260

Payroll Sourcing Marketing Flexibility 260

Everest Group

JANUARY 5, 2024

Accenture aims to enhance its supply chain prowess by acquiring after-sales services provider OnProcess Technology. The deal can create opportunities for both firms, their clients, and the overall supply chain business process services market. Discover the key drivers behind this union and its potential impact in this breaking blog.

Sales 162

Sales Supply Chain Management Service Manufacturing 162