31 West

JULY 15, 2022

And many found refuge in adapting to cloud services, which is preferably wise and good penny-worth! Reportedly, 94% of enterprises use cloud services you know why? What is so Special About Managed Services? Here comes the anchoring reasons for you to consider managed services for Microsoft 365.

Managed Services 130

Managed Services Management Service Administrative 130

31 West

AUGUST 23, 2022

MSP, or managed service provider, is a computing platform where organizations can remotely meet the IT requirements of the users. It also offers multiple means of contact, such as service portals, email addresses, and phone numbers. This article shares a clear picture of MSP help desk service.

Managed Services 130

Managed Services Management Service Right-Sizing 130

Perficient Digital Transformation

OCTOBER 8, 2021

Data plays an essential role in today’s digital economy and keeping up with modern data management processes is key to staying competitive. But achieving that level of competency often requires the assistance of a data management service provider. Forrester Now Tech: Data Management Service Providers, Q4 2021 Report.

Managed Services 119

Managed Services Management Service Government 119

Forrester Digital Transformation

JANUARY 16, 2023

Leading firms use a mix of service providers to build their future-fit strategies. Forrester  Forrester data shows that, in 2021, 46% of APAC infrastructure decision-makers whose organizations are adopting cloud say they want to use managed services from cloud service providers.

Managed Services 130

Managed Services Management Service 130

Auxis

JULY 27, 2021

Already advancing at a healthy pace, Amazon Web Services (AWS) cloud adoption has accelerated aggressively in the post-pandemic era as executives scramble to infuse their businesses with agility and flexibility.

Managed Services 94

Managed Services Management Service Flexibility 94

Everest Group

JULY 19, 2022

Why the Shift to a Managed Services Model for the Contingent Workforce is a Win-Win. The thriving market is driving contingent staffing providers to migrate toward a managed services engagement model. The thriving market is driving contingent staffing providers to migrate toward a managed services engagement model.

Managed Services 98

Managed Services Management Service Outsourcing 98

31 West

NOVEMBER 8, 2022

When hiring a managed IT desk service provider, you must consider hard metrics and soft skills. As security has become a priority for all companies, people are seeking the help of qualified and experienced service desk providers to streamline their IT functions. 8 Tips to Choose Best Managed IT Service Desk Provider.

Management 130

Management Service Out-Tasking Flexibility 130

31 West

AUGUST 25, 2022

Managed IT services refer to any IT-related support managed by an external or outsourcing agency. In the era of IT-enabled services, using managed IT support is standard practice for businesses. Some of the widely used managed IT support include cloud-based storage, remote monitoring , server maintenance, etc.

Management 130

Management Service Cybersecurity Out-Tasking 130

31 West

DECEMBER 5, 2022

Inside this realm of IT support, you may have come across several terms like help desk, IT service desk outsourcing , incident management, and customer support, among others. As a manager, you are responsible for understanding these subtle differences, as it will help you prioritize issues and serve users better.

Management 130

Management Service Customer Support Accounting 130

The Hackett Group

AUGUST 1, 2024

NASDAQ: HCKT) is collaborating with Oracle to offer a new Hackett Pay managed services solution for Oracle Payroll. Hackett Pay will cover all aspects of payroll operations support, including wage payments, employee tax, wage garnishments, W-2 management, employee verification, tax credits and unemployment claims.

Payroll 78

Payroll Collaborations Managed Services Management 78

Perficient Digital Transformation

OCTOBER 25, 2024

We believe our inclusion in Forrester’s Application Modernization and Multicloud Managed Services Landscape, Q4 2024 reflects our commitment to evolving enterprise applications and managing multicloud environments to enhance customer experiences and drive growth in a complex digital world.

Managed Services 64

Managed Services Management Service Reduced Costs 64

NoonDalton

SEPTEMBER 9, 2024

Business leaders are struggling to manage workloads and maintain productivity, leading many to turn to outsourcing or managed services. Understanding the difference between traditional outsourcing and managed services can help businesses make informed decisions about which model suits their operational needs and long-term goals.

Managed Services 52

Managed Services Outsourcing Management Service 52

Everest Group

OCTOBER 1, 2024

Application Management Services for Mid-market Enterprises PEAK Matrix® Assessment Mid-market enterprises are increasingly outsourcing Application Management Services (AMS) due to macroeconomic uncertainty, accelerated competition, and growing IT complexities. LEARN MORE ABOUT Top Service Providers

Managed Services 52

Managed Services Marketing Management Service 52

Everest Group

MARCH 6, 2024

Understand how enterprises implement strategies to achieve cost advantages in the realm of customer experience management services.

Managed Services 59

Managed Services Management Service Marketing 59

V-Soft Consulting

MAY 23, 2024

Managed Service Providers (MSPs) are becoming reliable strategic partners for businesses worldwide and leveraging artificial intelligence (AI) and automation allow vendors to focus on the most critical responsibilities. MSPs often strive for competitive distinction, and at the same time, they aim to offer excellent customer service.

Managed Services 52

Managed Services Automation Management Service 52

31 West

JANUARY 11, 2021

Be it a big or small enterprise, help desk management software is a must for every company today. John, an owner of a refrigerator company, helps customers with his service to fix all kinds of refrigerators. This article will help you know what is help desk management software? It is cost-effective and saves time.

Software 130

Software Management Customer Service Sourcing 130

Sourcing Captain

SEPTEMBER 9, 2021

Project management can be defined as the discipline of applying principles and processes to initiate, plan, manage and execute the way that new initiatives are implemented within an organization. In this context, procurement project management involves planning, implementing and controlling a procurement project.

Management 130

Management Sourcing Research Managed Services 130

Everest Group

APRIL 28, 2024

Application Management Services LEARN MORE ABOUT OUR PRICING SERVICES

Managed Services 52

Managed Services Management Service Marketing 52

31 West

SEPTEMBER 22, 2022

For global organizations, a local service team can prove to be inefficient. You can run into issues like inconsistent levels of service quality, long resolution times, and cost concerns. So, how do you provide support to users present at different geographical locations while consistently meeting service metrics ? Objectives.

Service 130

Service Outsourcing Automation Flexibility 130

31 West

APRIL 16, 2021

Many people refer help desk and service desk to be the same and others feel it to be different. You can throw a question at us asking “Does it matter if you use the term help desk or service desk to describe IT support?” What is Service Desk? It manages incident and service requests and handles communication with users.

Call Center 130

Call Center Service Sales Customer Support 130

IBM Services

SEPTEMBER 6, 2023

Modern enterprise networks are vast systems of remote and on-premises endpoints, locally installed software, cloud apps , and third-party services. Organizations rely on the vulnerability management process to head off these cyberthreats before they strike. The vulnerability management lifecycle Corporate networks are not static.

Management 105

Management Cybersecurity Automation Engineering 105

Perficient Digital Transformation

OCTOBER 6, 2021

Forrester defines RPA services as: “Services that enable the robotic process automation (RPA) lifecycle, including consulting, solution architecture, governance and enablement services, bot design and development, bot management, and bots as a service, rendered either on-premises or as a service.”.

Robotics Process Automation 119

Robotics Process Automation Automation Service Out-Tasking 119

31 West

JANUARY 9, 2022

This could ultimately leave a sort of puzzle between setting up an in-house help desk support or outsourcing your help desk support services if you don’t already have one set up. This could include maintenance, troubleshooting, upgrading, and managing technology tools in a business or organization. 1 Reduced Management Cost.

Outsourcing 130

Outsourcing Service Out-Tasking Software 130

31 West

SEPTEMBER 14, 2022

The demand for managed services is growing as more and more organizations have opted for digital transformation. So it is normal to explore managed service provider best practices to ensure overall industrial development. 7 Managed Service Provider Best Practices. Concentrate On a Specific Service.

Right-Sizing 130

Right-Sizing Managed Services Cybersecurity Automation 130

31 West

SEPTEMBER 14, 2022

Based on the current situation, it’s not hard to assume that the demand for outsourced IT services will keep increasing. The market for managed services has grown worldwide over the last few years. In the next few years, advanced technologies like cloud computing and big data will drive the future success of managed services.

IT Outsourcing 130

IT Outsourcing Outsourcing Managed Services Operational Costs 130

Microsourcing

AUGUST 15, 2024

It has long been said that an organization’s people are its greatest asset but many business leaders will tell you that staffing issues are one of the greatest challenges in the modern workplace. Labor shortages are rife across many industries, with the U.S. Chamber of Commerce saying 1.7

Managed Services 52

Managed Services Management Outsourcing Service 52

Perficient Digital Transformation

MARCH 1, 2022

Forrester has included Perficient in its Now Tech: Oracle Apps Implementation Services Providers, Q1 2022 report. This report is an overview of 25 Oracle apps implementation services providers. How a Strong Oracle Apps Implementation Services Provider Can Help. Be technology partners and innovation partners…[and].

Service 119

Service Manufacturing Healthcare Analytics 119

Everest Group

JULY 26, 2022

Razor-sharp Solution Sizing for IT Services – How to Ensure Competitive Pricing. There is clear intentionality as IT applications and infrastructure move to managed services, a shift that the global challenge to find talent across industries accelerated. Understand These Seven Factors That Impact Pricing for Services | Blog.

Right-Sizing 105

Right-Sizing Advisory Service Managed Services 105

31 West

SEPTEMBER 8, 2022

Now imagine your company as a ship and the IT help desk services as the engine room that propels the ship. The official and ultimate goal of this blog post is to make you informed about the nuances (which can very well be called advanced tricks) that will help you save money when it comes to your IT help desk services.

Service 130

Service Right-Sizing Shared Services Engineering 130

Perficient Digital Transformation

FEBRUARY 16, 2023

What is ServiceNow Financial Services Operations (FSO): Financial Services Operations (FSO) is an out-of-box offering by ServiceNow utilizing its existing platform custom-tailored to the use cases for Financial Institutions providing a comprehensive solution for managing operations end-to-end.

Service 111

Service Out-Tasking Automation Banking 111

Perficient Digital Transformation

JANUARY 12, 2022

It’s been found that 68% of consumers would place an order if they knew they would receive fast shipping, and over 36% of shoppers have already placed an order for same-day delivery service. Synchronized Customer Service. For more information on our order management services, contact our experts today. .

Order Management 113

Order Management Management Retail Flexibility 113

31 West

SEPTEMBER 12, 2022

Or managing your contingent workforce has left you overwhelmed? VMS and MSP offer benefits like procurement and management of the contingent workforce. This article will guide you through: What is Vendor Management System (VMS). Benefits Offered by Vendor Management System. What is Managed Service Provider (MSP).

Managed Services 130

Managed Services Outsourcing Automation Flexibility 130

31 West

SEPTEMBER 5, 2022

Managed services help businesses improve their operational efficiency while reducing functioning costs. The increased tendency of IT services outsourcing has facilitated the expansion of the MSP industry. Managed services refer to outsourcing management processes to a third-party service provider.

Marketing 130

Marketing Cybersecurity Right-Sizing Managed Services 130

31 West

SEPTEMBER 5, 2022

Managed services help businesses improve their operational efficiency while reducing functioning costs. The increased tendency of IT services outsourcing has facilitated the expansion of the MSP industry. Managed services refer to outsourcing management processes to a third-party service provider.

Cybersecurity 130

Cybersecurity Right-Sizing Managed Services Outsourcing 130

31 West

NOVEMBER 30, 2022

ServiceNow is an industry leader that has gained immense popularity for offering seamless integration and a vast range of services for a smoother workflow. You should work with IT help desk providers that implement ServiceNow to automate your IT management. Easy-to-Use Service. The Best Quality IT Services. Here’s why.

Human Resources 130

Human Resources Software Automation Managed Services 130

Perficient Digital Transformation

APRIL 11, 2022

I am extremely excited to announce that, as of April 2022, Perficient’s Managed Service Offerings for Amazon Connect and PACE (Perficient Amazon Connect Experience) can be found on the AWS Marketplace. Managing contact centers can be difficult. Managed Moves, Adds, Changes, and Deletes.

Administrative 116

Administrative Managed Services Analytics Out-Tasking 116

Magellan Solutions

APRIL 1, 2024

Managed IT support and services can be the solution to alleviate those technology headaches by handing them over to the experts. So, if you’re struggling with your IT services without in-house support, discover how a managed service provider can streamline your operations. What is Managed IT Support?

Management 52

Management Service Cybersecurity Right-Sizing 52