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With over $35 billion in software managedservicescontract value due for renewal in 2 years, IT firms may sweat over cost-of-living-adjustment clause. Prateek Gupta , Practice Director, Everest Group, says there was a decline in contracts with the COLA clause between 2018 and 2020 because of buyers’ pressure back then.
It is no secret that when buyers evaluate proposals for IT and BPO work in a managedservices model, they consider various criteria such as provider capabilities, cultural alignment, pricing, etc. Example 2 : A leading BPO service provider was in the middle of its managed BPO servicescontract with a large UK-based client.
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Therefore, we offer not only the best of our agents but also other legal process outsourcing (LPO) services: ContractManagementServices. IP Services. Bankruptcy Support Services. Legal bpo services we offer. Despite its importance, few law firms have put much energy into optimizing their services.
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