31 West

JULY 15, 2022

What is so Special About Managed Services? In the IT world, Managed Services allow you to offload the responsibilities of business administration and system management to a Managed Service Provider (MSP). Here comes the anchoring reasons for you to consider managed services for Microsoft 365.

Managed Services 130

Managed Services Management Service Administrative 130

Everest Group

OCTOBER 17, 2024

Standard and commodity IT service rates, as well as ACV/TCV reduction for managed services, are likely to decrease in the coming year, making it vital for service providers to account for this decline in ongoing or near-term bids. What are the key market trends influencing the shoring and sourcing decisions in 2024?

Marketing 130

Marketing BPO Strategic Sourcing Finance 130

Everest Group

AUGUST 2, 2023

Network Transformation and Managed Services PEAK Matrix® Assessment – System Integrators (SIs) As enterprises embrace their digital transformation journeys, they are becoming cognizant of the critical role that network transformation plays.

Managed Services 130

Managed Services Management Service Automation 130

Everest Group

OCTOBER 12, 2021

Optimizing applications is a mandate for enterprises of all sizes, but enterprises seek more business value from sourcing engagements. Enterprises with revenue less than US$5 billion have witnessed a steep increase in adoption of application services (AS), increasing from 55% to 79% in the last two years, according to Everest Group.

Sourcing 130

Sourcing Management Service Engineering 130

Everest Group

OCTOBER 11, 2023

As the market has seen an uptick in regional consolidation in the past few years, we have included regional cuts for EMEA and APAC in the report to help enterprises in their regional sourcing decisions. In addition, the report includes sourcing considerations for enterprises that highlight the providers’ key strengths and limitations.

Payroll 260

Payroll Sourcing Marketing Flexibility 260

Everest Group

AUGUST 23, 2023

Contingent Workforce Management (CWM) / Managed Service Provider (MSP) and Services Procurement / Statement of Work (SOW) In the next normal, due to enterprises’ increased focus on workforce scalability and agility, the contingent workforce is emerging as a key focus area.

Managed Services 130

Managed Services Management Service Outsourcing 130

Everest Group

MARCH 23, 2022

Eastern Europe, which forms the immediate vicinity of Ukraine, is a major hub for delivering a plethora of customer experience management services for end-users both within and outside this region. Let’s take a look at the potential impacts to CXM outsourcing and alternative locations for CXM services.

Managed Services 130

Managed Services Outsourcing Management Service 130

IBM Services

NOVEMBER 9, 2023

In 2021, Liquid Prep became an open-source software project hosted by the Linux Foundation. The role of Open Horizon as an edge computing platform To ensure the solution is scalable and easy to use, Liquid Prep began working with Open Horizon , an open-source edge computing project from the Linux Foundation.

Sourcing 95

Sourcing Software Research Collaborations 95

Everest Group

JANUARY 19, 2024

Managed Extended Detection and Response (MXDR) has emerged as a game-changer in combating modern cybersecurity threats. Combining managed services with a technology platform, MXDR offers an encompassing, automated, scalable, and cost-effective solution incorporating real-time threat intelligence.

Cybersecurity 182

Cybersecurity Analytics Managed Services Out-Tasking 182

Everest Group

OCTOBER 10, 2023

Each assessment provides a comprehensive picture of the provider’s market success, vision and strategy, service focus and capabilities, digital and technological solutions, domain investments, and buyer feedback to assist buyers in making sourcing decisions.

Outsourcing 189

Outsourcing Service Sourcing Payroll 189

Premier BPO

OCTOBER 1, 2024

How Effective Database Management Fuels Decision-Making and Innovation A well-structured database management system provides the foundation for managing data from various sources and gleaning relevant insights crucial to your decision-making process by ensuring data is accessible in real-time.

Management 240

Management BPO Co-Sourcing Government 240

Premier BPO

SEPTEMBER 10, 2024

To successfully implement this, an organization must identify key data sources and work towards defining relevant KPIs and metrics. 2 Ensure Data Quality and Governance Without good governance, your teams end up spending 30% of their time on non-value-added tasks such as data sourcing, processing, cleanup, and manual reporting.

BPO 244

BPO Co-Sourcing Government Efficiency 244

Everest Group

JANUARY 16, 2024

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

Retail 173

Retail E-Commerce Service Sourcing 173

Premier BPO

JUNE 7, 2024

To underscore how an external partner well versed in Tech-related expertise can improve operational efficiency, resulting in significant cost savings, improved scalability, and exceptional customer service, we will demonstrate Premier BPO’s collaborative approach and customized solutions to help the client transform their Help Desk Services.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Sourcing Captain

SEPTEMBER 9, 2021

Having a professional project manager onboard become extremely important when your procurement project is fairly large and when you are sourcing form another country where you don’t have any local presence. Project management begins as soon as a project is conceptualized. Importance of Procurement Project Management.

Management 130

Management Sourcing Research Managed Services 130

Everest Group

AUGUST 3, 2022

Given such rapid fluctuations in the market, staffing firms must navigate various challenges to sustain their growth trajectory, including: Rise of alternate sourcing channels: As contingent talent gains hold, enterprises are increasing investments in advanced contingent workforce management solutions and alternate sourcing channels.

Healthcare 130

Healthcare Pharmaceuticals Managed Services Advisory 130

Everest Group

MAY 16, 2024

The Big Four accounting firms have been steadily expanding their service horizons, casting a wider net in the managed services market in pursuit of growth and diversification. Both large and small providers need to strategically adapt in the FAO market due to increased competition from the Big Four.

Service 162

Service Advisory Finance Accounting 162

Magellan Solutions

SEPTEMBER 18, 2021

What are data management services vital for businesses? Types of Data Center Managed Services. Data management plays several roles in an organization’s data environment, making essential functions easier and less time-intensive. . These data management techniques includes: Master Data Management (MDM).

Managed Services 52

Managed Services Management Service Out-Tasking 52

Everest Group

NOVEMBER 15, 2022

Providers tapped into this opportunity and improved their sourcing capabilities to meet enterprises’ increasing demands. In addition, domains such as DE&I, upskilling and reskilling, and managed services gained prominence and became the key differentiating factors among providers. Our Thinking. Learn More. Learn More.

Service 130

Service Sourcing Managed Services Marketing 130

Everest Group

NOVEMBER 30, 2023

The study will enable buyers to choose best-fit providers based on their sourcing considerations, while providers will be able to benchmark their performance against the competition.

Management 162

Management Healthcare Sourcing Sales 162

Everest Group

JULY 23, 2024

Among these, we understand that the number of vendors, their size, and their control lists significantly influence the scope of managed services and, consequently, the managed services pricing.

Risk Management 147

Risk Management Risk Management Management Right-Sizing 147

Premier BPO

OCTOBER 23, 2024

1 However, the growing complexity of data ecosystems, with multiple sources, formats, and technologies, presents significant challenges in aggregating and understanding this valuable asset. Extract : Pulls data from different sources, including databases, flat files, cloud services, etc. What is ETL?

Co-Sourcing 130

Co-Sourcing Streamline Operations Government Analytics 130

Premier BPO

OCTOBER 8, 2024

Extract, Transform, and Load (ETL) complements EDI by extracting data from various sources, transforming it into a usable format, and loading it into a central system like a data warehouse. Premier BPO: Your Partner in Data-Driven Success Premier BPO offers comprehensive database development and management services critical to your success.

BPO 245

BPO Co-Sourcing Outsourcing Efficiency 245

Everest Group

DECEMBER 7, 2023

In this context, enterprises worldwide are increasingly recognizing the imperative to transition towards renewable energy sources, driven by both environmental concerns and a growing commitment to sustainable practices.

Regulations 173

Regulations Efficiency Sourcing Marketing 173

Everest Group

JANUARY 18, 2024

Our areas of focus include enterprise networks, software, managed services, end user services and automation. Services include strategy, sourcing, program execution, change management, communications and governance. is a WBENC-certified woman-owned business.

Research 162

Research Government Retail Healthcare 162

Everest Group

MAY 27, 2022

In seeking proposals for services, no perfect model exists for finding the best solution and balancing cost, quality, and risk. The sourcing approach always relies heavily on the skill and experience of the specialists delivering the activity. Examples of outsourced services well-suited for auctions.

Outsourcing 130

Outsourcing Sourcing Strategic Sourcing Flexibility 130

Everest Group

SEPTEMBER 18, 2024

Our deep expertise and tenacious research focused on software, technology, business processes, and engineering through the lenses of talent, sustainability, and sourcing delivers precise and action-oriented guidance. For more information, visit www.everestgrp.com.

Service 100

Service Global Sourcing Advisory Advisory Research 100

Premier BPO

MARCH 15, 2023

The company offers co-sourcing, a hybrid approach Learn more about what we do: Talk to us The post Outsourcing Solutions Provider Showcasing at SSON 23 at Booth 108 appeared first on Premier BPO.

Outsourcing 130

Outsourcing Co-Sourcing BPO Global Outsourcing 130

Everest Group

FEBRUARY 24, 2023

Read on to learn recommendations from our findings evaluating sourcing proposals over the past two years. It is no secret that when buyers evaluate proposals for IT and BPO work in a managed services model, they consider various criteria such as provider capabilities, cultural alignment, pricing, etc.

BPO 130

BPO Services Contracting Outsourcing Manufacturing 130

Everest Group

SEPTEMBER 29, 2021

RFP versus sole-sourced deals : First, there is nothing wrong with a sole-sourced deal. Buyer persona : The sourcing team can impact the negotiations in ways enterprises often can’t fathom. While paying less in low or underperforming sectors is not guaranteed, clear trends point to this practice.

Outsourcing 130

Outsourcing E-Commerce Service Advisory 130

Premier BPO

MARCH 29, 2023

We have been laser-focused on our purpose of being a seamless extension of our client’s business and providing high-touch service, especially for first-time outsourcers. Our COO calls this “co-sourcing”. Our clients look to us for strategic insights and collaborate together to enhance their business.

Co-Sourcing 130

Co-Sourcing BPO Supply Chain Management Outsourcing 130

Everest Group

JULY 27, 2023

This situation created an opportunity for providers of contingent talent and strategic solutions to address the talent gap by investing in various areas, including technology-driven solutions, managed services, learning and upskilling programs, and fostering DEI.

Engineering 130

Engineering Outsourcing Retail Banking 130

Everest Group

JANUARY 26, 2024

Gen AI demonstrates multiple use cases in digital customer experience management services, enhancing operational effectiveness and improving customer experience

Management 147

Management Marketing Managed Services Service 147

Everest Group

NOVEMBER 9, 2022

We’re already seeing a rise in the number of providers that offer end-to-end services and an integrated platform comprising core HR, talent management, workforce management, service delivery, and employee experience solutions.”. MPHRO providers can be highly valued advisors and partners in addressing these challenges.

Human Resources 147

Human Resources Research Retail Manufacturing 147

Everest Group

JANUARY 17, 2023

Inputs from these sources were used in conjunction with our existing low-code research and ongoing conversations with ecosystem players to inform the final review across the below assessment dimensions. Source: Everest Group. Pre-built templates. Collaborative development. Sample outputs.

Research 130

Research Collaborations Sourcing Design 130

Everest Group

SEPTEMBER 18, 2024

Our deep expertise and tenacious research focused on software, technology, business processes, and engineering through the lenses of talent, sustainability, and sourcing delivers precise and action-oriented guidance. The individual is expected to deliver analysis and advice pertaining to professional services (e.g.,

Right-Sizing 100

Right-Sizing Research Advisory Jobbing 100

Premier BPO

MAY 17, 2023

Our goal is to offer services that are not only seamless with business processes but also with people. Using Insights to Enhance Renewals Our data management services ensure that licenses nearing expiry are treated as sales opportunities and routed to the renewals team, creating additional revenue streams for our clients.

BPO 130

BPO Co-Sourcing Software Right-Sizing 130