Intugo

DECEMBER 16, 2024

The Evolution of Nearshore Strategies: From Big Enterprises to Small Teams Over the past 30 years, nearshore strategies have evolved dramatically. Once a concept reserved for large corporations, nearshoring has now become an option for mid-sized and even small businesses. What is Nearshore? Who Can Benefit from Nearshore?

Nearshoring 52

Nearshoring Right-Sizing Offshoring Collaborations 52

Everest Group

SEPTEMBER 14, 2023

According to Everest Group’s recent report Africa on the Rise – The Next Frontier in Customer Experience Management , the continent’s customer experience management (CXM) delivery presence has surged.

Service 173

Service Impact Sourcing Contact Center Outsourcing Government 173

Intugo

DECEMBER 16, 2024

The Evolution of Nearshore Strategies: From Big Enterprises to Small Teams Over the past 30 years, nearshore strategies have evolved dramatically. Once a concept reserved for large corporations, nearshoring has now become an option for mid-sized and even small businesses. What is Nearshore? Who Can Benefit from Nearshore?

Nearshoring 52

Nearshoring Right-Sizing Collaborations Offshoring 52

Intugo

DECEMBER 16, 2024

The Evolution of Nearshore Strategies: From Big Enterprises to Small Teams Over the past 30 years, nearshore strategies have evolved dramatically. Once a concept reserved for large corporations, nearshoring has now become an option for mid-sized and even small businesses. What is Nearshore? Who Can Benefit from Nearshore?

Nearshoring 52

Nearshoring Right-Sizing Collaborations Offshoring 52

Intugo

APRIL 26, 2024

The Benefits Of Partnering With Intugo For a Customer Service Outsourcing Operation In Mexico Because of globalization, companies have been constantly seeking ways to enhance their customer support while optimizing costs.

Outsourcing Operations 40

Outsourcing Operations Customer Service Call Center Outsourcing 40

NoonDalton

FEBRUARY 5, 2024

Outsourcing, nearshoring, and offshoring are key strategies that businesses employ to effectively manage their workforce locations and capitalize on the advantages offered by different regions. The primary goal of outsourcing is to improve efficiency, reduce costs, and access specialized expertise.

Nearshoring 52

Nearshoring Labor Costs Offshoring External Service Provider 52

Intugo

MAY 8, 2024

Many have degrees and experience in fields important for customer service, such as business administration and hospitality management. Numerous trade agreements facilitate seamless cross-border business operations, minimizing trade barriers and bureaucratic hurdles.

Customer Service 52

Customer Service Outsourcing Service Government 52